As an Air Ticketing Associate in Durgapur, you will play a crucial role in facilitating travel arrangements for clients. Your primary responsibility will involve handling flight bookings and assisting customers with their travel needs. **Key Responsibilities:**- **Flight Reservations:** You will process flight bookings, ensuring that customers receive accurate information regarding schedules, fares, and available options.- **Customer Support:** You will assist customers with inquiries about flights, helping them understand the ticketing process and addressing any concerns or issues they might encounter.- **Documentation Handling:** You will manage ticketing and other travel-related documents, ensuring accuracy and compliance with company policies and travel regulations.- **Payment Processing:** You will facilitate payment transactions for tickets, ensuring that all transactions are processed securely and efficiently.- **Collaboration with Airlines:** You will communicate with various airlines to verify flight availability, changes, and cancellations to provide customers with the best options.- **Record Keeping:** You will maintain accurate records of all bookings and transactions, providing reports when needed and ensuring data integrity.To succeed in this role, you should have excellent communication skills, be detail-oriented, and possess strong customer service abilities. A basic understanding of the travel industry would be beneficial, though not required. You should be comfortable working in an office environment and be able to handle multiple tasks efficiently. A positive attitude and eagerness to learn will contribute to your success in this position.