Ticketing Manager Fresher Jobs in Ahmedabad

Job TitleAirport Ground StaffDepartmentAirport Operations / Passenger Services / Ground HandlingLocationsAhmedabadSuratVadodaraRajkotBhavnagarBhujJamnagarJunagadhKandlaMundraPorbandarJob SummaryGround Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger Services- Welcome and assist passengers at the airport.- Perform check-in procedures and issue boarding passes.- Verify passenger identity, travel documents, and baggage.- Assist passengers with self-service kiosks and online check-in.- Guide passengers through boarding and arrival procedures.- Handle passenger inquiries, complaints, and special requests professionally.- Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.- Coordinate wheelchair and special assistance services.Boarding & Departure Operations- Make boarding announcements.- Verify boarding passes and travel documents.- Ensure passengers board according to airline procedures.- Coordinate boarding with cabin crew and flight operations.- Prepare departure documentation.- Ensure on-time departure by following operational schedules.Arrival Services- Assist arriving passengers.- Guide passengers toward baggage claim and customs.- Handle lost baggage reports.- Coordinate baggage tracing with the baggage department.- Resolve passenger service issues.Baggage Handling Coordination- Monitor baggage acceptance and tagging.- Ensure baggage complies with airline weight regulations.- Coordinate loading and unloading teams.- Report mishandled or damaged baggage.- Ensure baggage reaches the correct aircraft.Aircraft Turnaround Support- Coordinate aircraft arrival and departure activities.- Communicate with ramp staff and flight dispatch.- Ensure timely boarding and baggage loading.- Support quick aircraft turnaround.- Monitor service completion before departure.Customer Service- Deliver exceptional customer service.- Maintain a professional appearance and positive attitude.- Resolve passenger concerns efficiently.- Explain airline policies clearly.- Assist during delays, cancellations, and schedule changes.Safety & Security- Follow airport safety procedures.- Comply with airline Standard Operating Procedures (SOPs).- Ensure security regulations are followed.- Report suspicious activities immediately.- Maintain confidentiality of passenger information.- Participate in emergency response procedures.Documentation & Reporting- Maintain passenger records.- Prepare operational reports.- Complete flight documentation accurately.- Record incidents and irregularities.- Coordinate with supervisors regarding operational updates.Required QualificationsEducation- 10+2 (Higher Secondary) - Minimum Qualification- Graduate in any discipline preferred- Diploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.Experience- Freshers are welcome.- 0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical Skills- Knowledge of airport operations- Passenger handling procedures- Airline check-in systems (preferred)- Basic computer proficiency- MS Word, Excel, and Outlook- Documentation and record managementSoft Skills- Excellent communication skills- Strong customer service orientation- Professional personality and grooming- Problem-solving ability- Teamwork and collaboration- Time management- Multitasking capability- Attention to detail- Positive attitude- AdaptabilityPhysical Requirements- Ability to stand for extended periods.- Ability to work rotating shifts.- Fit to work in a fast-paced airport environment.- Ability to lift light baggage when required.- Willingness to work weekends, holidays, and night shifts.Work Environment- Airport terminals- Airline check-in counters- Boarding gates- Arrival halls- Customer service desks- Baggage service offices- Dynamic and high-volume operational environmentSalary (India)- Fresher: 25,000 - 30,000 per month- Experienced (2-5 years): 30,000 - 55,000 per month- Senior Ground Staff / Supervisor: 60,000 - 1,00,000+ per month

Join our dynamic team as Airport Ground Staff in Ahmedabad, India, where you will play a crucial role in ensuring smooth airport operations and exceptional customer service.nnKey Responsibilities:n1. Customer Assistance: Provide support to passengers by answering queries, guiding them through check-in procedures, and ensuring their overall comfort and safety.n2. Baggage Handling: Assist in the safe and efficient handling of luggage, ensuring timely delivery to and from the aircraft.n3. Check-in Processing: Facilitate passenger check-in by verifying travel documents and issuing boarding passes, ensuring a seamless travel experience.n4. Coordination with Airlines: Work closely with airlines and other ground staff to coordinate flight schedules and respond to any operational issues that may arise.nnRequired Skills and Expectations:nCandidates should have completed at least the 12th grade and possess strong interpersonal skills, as interacting with passengers and team members is essential. A positive attitude and professionalism in handling various situations, including managing passenger concerns and high-pressure environments, are expected. Basic knowledge of airport operations and an ability to work collaboratively within a team are important for success in this role. Punctuality and reliability are crucial, as you will be part of a fast-paced environment that requires strict adherence to schedules and safety protocols. Previous experience is welcome but not necessary.

As an Air Ticketing Executive based in Ahmedabad, you will play a crucial role in the travel industry by handling ticket bookings and customer inquiries. The position is suitable for candidates with 0 to 6 years of experience and requires at least a 10th-grade education.Key Responsibilities:- Booking Air Tickets: Process and manage air ticket bookings for customers according to their travel requirements, ensuring accuracy and timely confirmations.- Customer Service: Assist customers with inquiries and provide information about flight schedules, fares, and travel options, ensuring a smooth communication process.- Handling Reservations: Manage reservations and changes made by clients, ensuring that all modifications are accurately updated in the system.- Ticketing Support: Provide support in issuing electronic tickets and ensure compliance with both company policies and airline regulations.- Coordination with Airlines: Collaborate with airline representatives to resolve any booking issues or discrepancies, facilitating effective communication.- Documentation: Maintain accurate records of ticket sales and customer interactions, aiding in reporting and performance analysis.Required Skills and Expectations:- Good communication skills are essential for interacting with both customers and airline personnel effectively.- Strong attention to detail is necessary for managing bookings and ensuring accuracy in ticketing.- Basic computer skills are required for handling ticketing systems and maintaining records.- Candidates should exhibit a willingness to learn and adapt to the travel industry's dynamic nature.- A positive attitude and customer-centric approach are crucial for providing excellent service.

We are seeking an Airport Administrative Executive to join our team in Ahmedabad. The ideal candidate will be responsible for supporting airport operations and administrative tasks.Key Responsibilities:- Manage Documentation: Assist in handling various airport-related documents, ensuring they are filed accurately and organized for easy access.- Support Daily Operations: Help with the smooth execution of daily airport operations by coordinating with various teams and departments.- Customer Service: Address queries from passengers and airport staff, providing assistance with a friendly and professional approach.- Data Entry: Accurately input and maintain records in online systems, ensuring data integrity and confidentiality.- Communication Coordination: Facilitate communication between departments and teams to enhance operational efficiency and resolve any issues that may arise.Required Skills and Expectations:Candidates should possess strong organizational skills and attention to detail, enabling them to manage multiple tasks effectively. Good communication skills, both verbal and written, are essential for interacting with staff and customers. A positive attitude and a willingness to learn are crucial, especially for those with limited experience. The role requires a minimum educational qualification of 10th grade. We welcome applicants with 0 to 6 years of experience in administrative roles. Proficiency in basic computer skills is necessary to perform various administrative tasks efficiently. This position is full-time and requires working from the office.

As an Air Ticketing Executive, you will play a key role in supporting travelers with their ticketing needs. Your main responsibilities will include:- Booking Flights: You will handle flight reservations for customers, ensuring they receive the best options based on their preferences and schedules. - Issuing Tickets: Once bookings are confirmed, you will issue electronic tickets and ensure all details are accurate, preventing any issues during travel.- Customer Assistance: You will provide assistance to customers with inquiries regarding flight details, fares, and policies, ensuring a high level of customer service.- Handling Cancellations and Changes: You will manage any changes or cancellations that customers request, processing these updates efficiently while adhering to airline policies.- Maintaining Records: You will keep accurate records of all transactions and customer communications to ensure compliance and provide excellent follow-up support.- Coordinating with Airlines: You will liaise with various airlines to confirm availability, handle issues, and keep up to date with flight schedules and fares.To succeed in this role, you should have strong communication skills and a customer-focused approach. Attention to detail is essential as you will be handling sensitive information and ensuring accuracy in bookings. A positive attitude and the ability to work under pressure are valued, as you may need to solve problems quickly. Familiarity with ticketing software or systems will be advantageous, although training can be provided for candidates with the right attitude.

Ground Staff are responsible for ensuring the smooth, safe, and efficient handling of passengers, baggage, aircraft, and airport operations. They provide excellent customer service while coordinating with airline personnel, security agencies, and airport authorities to ensure timely departures and arrivals.Key ResponsibilitiesPassenger ServicesWelcome and assist passengers at the airport.Perform check-in procedures and issue boarding passes.Verify passenger identity, travel documents, and baggage.Assist passengers with self-service kiosks and online check-in.Guide passengers through boarding and arrival procedures.Handle passenger inquiries, complaints, and special requests professionally.Provide assistance to elderly passengers, passengers with disabilities, and unaccompanied minors.Coordinate wheelchair and special assistance services.Boarding & Departure OperationsMake boarding announcements.Verify boarding passes and travel documents.Ensure passengers board according to airline procedures.Coordinate boarding with cabin crew and flight operations.Prepare departure documentation.Ensure on-time departure by following operational schedules.Arrival ServicesAssist arriving passengers.Guide passengers toward baggage claim and customs.Handle lost baggage reports.Coordinate baggage tracing with the baggage department.Resolve passenger service issues.Baggage Handling CoordinationMonitor baggage acceptance and tagging.Ensure baggage complies with airline weight regulations.Coordinate loading and unloading teams.Report mishandled or damaged baggage.Ensure baggage reaches the correct aircraft.Aircraft Turnaround SupportCoordinate aircraft arrival and departure activities.Communicate with ramp staff and flight dispatch.Ensure timely boarding and baggage loading.Support quick aircraft turnaround.Monitor service completion before departure.Customer ServiceDeliver exceptional customer service.Maintain a professional appearance and positive attitude.Resolve passenger concerns efficiently.Explain airline policies clearly.Assist during delays, cancellations, and schedule changes.Safety & SecurityFollow airport safety procedures.Comply with airline Standard Operating Procedures (SOPs).Ensure security regulations are followed.Report suspicious activities immediately.Maintain confidentiality of passenger information.Participate in emergency response procedures.Documentation & ReportingMaintain passenger records.Prepare operational reports.Complete flight documentation accurately.Record incidents and irregularities.Coordinate with supervisors regarding operational updates.Required QualificationsEducation10+2 (Higher Secondary) - Minimum QualificationGraduate in any discipline preferredDiploma or certification in Aviation, Hospitality, or Travel & Tourism is an added advantage.ExperienceFreshers are welcome.0-3 years of experience in aviation, airlines, airports, hospitality, retail, or customer service is preferred.Required SkillsTechnical SkillsKnowledge of airport operationsPassenger handling proceduresAirline check-in systems (preferred)Basic computer proficiencyMS Word, Excel, and OutlookDocumentation and record managementSoft SkillsExcellent communication skillsStrong customer service orientationProfessional personality and groomingProblem-solving abilityTeamwork and collaborationTime managementMultitasking capabilityAttention to detailPositive attitudeAdaptabilityPhysical RequirementsAbility to stand for extended periods.Ability to work rotating shifts.Fit to work in a fast-paced airport environment.Ability to lift light baggage when required.Willingness to work weekends, holidays, and night shifts.Work EnvironmentAirport terminalsAirline check-in countersBoarding gatesArrival hallsCustomer service desksBaggage service officesDynamic and high-volume operational environmentSalary (India)Fresher: 25,000 - 30,000 per monthExperienced (2-5 years): 30,000 - 45,000 per monthSenior Ground Staff / Supervisor: 45,000 - 70,000+ per monthSalary varies depending on the airline, airport, location, experience, and employer.

An Admin Executive at the airport is responsible for handling daily administrative operations, maintaining office coordination, managing documentation, supporting airport departments, and ensuring smooth communication between staff, management, vendors, and passengers when required. The role supports operational efficiency by maintaining records, scheduling, reporting, and compliance with airport and aviation standards.Key ResponsibilitiesAdministrative OperationsManage daily office administration activities at the airport.Maintain records, files, reports, and confidential documents.Handle data entry, documentation, and correspondence.Prepare daily, weekly, and monthly administrative reports.Coordinate with different airport departments for operational support.Maintain attendance records and employee databases.Organize meetings, appointments, and travel arrangements for management.Coordination & CommunicationCoordinate with airlines, ground staff, cargo teams, and vendors.Handle internal communication between departments.Assist HR and management in administrative tasks.Support staff onboarding and document verification.Respond to emails, phone calls, and official inquiries professionally.Office & Facility ManagementEnsure office equipment and facilities are functioning properly.Maintain office supplies inventory and procurement records.Coordinate housekeeping, maintenance, and security services.Monitor cleanliness and workplace standards.Documentation & ComplianceMaintain airport operational records and compliance documents.Ensure proper filing of aviation-related paperwork.Support audits and inspections by aviation authorities.Follow airport safety and security procedures.Customer & Staff SupportAssist passengers or visitors with general information if required.Support airport staff with administrative requirements.Handle complaints or escalate issues to relevant departments.Required SkillsExcellent communication and interpersonal skillsStrong organizational and multitasking abilitiesComputer proficiency (MS Office, Excel, Outlook)Documentation and record-keeping skillsTime management and coordination skillsProblem-solving abilityProfessional appearance and behaviorAbility to work under pressure and rotational shiftsEducational QualificationGraduation in any discipline preferredDiploma or certification in Administration, Aviation, or Management is an advantageExperienceFreshers can apply for entry-level roles1-3 years of administrative or airport experience preferredPreferred QualificationsKnowledge of airport operations and aviation terminologyExperience in office administration or coordinationFamiliarity with ERP or administrative softwareBasic knowledge of compliance and documentation proceduresWork EnvironmentAirport terminalsAdministrative officesAirline operation officesGround handling companiesCargo terminalsSalary Range (India)Fresher: 20,000 - 28,000 per monthExperienced: 30,000 - 70,000 per monthSalary depends on airport, airline, location, and experience level.

An Air Ticketing Executive is responsible for booking flight tickets, managing travel itineraries, handling customer queries, and ensuring smooth ticketing operations. The role requires strong knowledge of airline systems, fare rules, and customer service skills. Key ResponsibilitiesBook domestic and international flight tickets using GDS systems (Amadeus, Galileo, Sabre).Provide accurate fare quotations and travel options to clients.Handle ticket reservations, cancellations, reissues, and refunds.Coordinate with airlines for seat availability, schedules, and special requests.Assist customers with travel-related queries (baggage, visa basics, policies).Maintain records of bookings and transactions.Ensure compliance with airline policies and company procedures.Handle group bookings and corporate travel requirements.Resolve customer complaints in a professional manner. Required Skills & CompetenciesKnowledge of GDS systems (Amadeus/Galileo/Sabre).Strong communication and customer service skills.Good knowledge of airline fare rules and ticketing procedures.Attention to detail and accuracy.Ability to work under pressure and meet deadlines.Basic computer proficiency (MS Office, email handling). Educational QualificationMinimum: 12th Pass (Higher Secondary)Preferred: Graduate in Travel & Tourism / Aviation / Hospitality ExperienceFresher or experienced candidates can apply.0-3 years of experience in ticketing or travel agency preferred. Work EnvironmentTravel agencies, airlines, airports, or tour operators.Rotational shifts may be required. Salary Range (India)Fresher: 15,000 - 25,000 per monthExperienced: 25,000 - 45,000+ per month