Telephone Handling Fresher Jobs in Coimbatore

Job Description - Customer Support Executive (B2C)Position: Customer Support Executive (B2C)Company: AVM LabsLocation: CoimbatoreEmployment Type: Full-TimeExperience: Fresher / Up to 1 YearAbout the RoleAVM Labs is looking for a customer-focused and enthusiastic Customer Support Executive to handle customer interactions across GCC regions. The ideal candidate will be responsible for providing excellent customer service, resolving queries, and ensuring a positive customer experience through effective communication and timely follow-ups.Key ResponsibilitiesHandle inbound and outbound customer calls, emails, and chat support.Respond to customer queries and provide accurate information about AVM Labs' diagnostic services.Resolve customer complaints professionally and ensure timely follow-up.Maintain a high level of customer satisfaction through quality service.Coordinate with internal departments to resolve customer issues efficiently.Record all customer interactions, complaints, and follow-up activities in the ERP/CRM system.Monitor pending requests and ensure timely closure.Maintain service quality standards and achieve customer support KPIs.Build positive relationships with customers by providing prompt and courteous support.Assist customers with appointment scheduling, service requests, and report-related queries.Required QualificationsBachelor's Degree in any discipline.Freshers or candidates with up to 1 year of experience in Customer Support, Customer Service, BPO, Call Centre, or Client Relationship roles.Experience in the healthcare or diagnostic industry will be an added advantage.Required SkillsCustomer ServiceCustomer Relationship ManagementCall HandlingEmail & Chat SupportComplaint ResolutionERP/CRM ManagementMS Excel, Word & PowerPointProfessional Email CommunicationActive ListeningExcellent Communication SkillsProblem-SolvingTime ManagementMultitaskingAttention to DetailTeamworkAdaptabilityCustomer-Focused ApproachPreferred Candidate ProfileExcellent verbal and written communication in English.Ability to communicate professionally with customers.Strong interpersonal and relationship-building skills.Ability to work in a fast-paced environment.Positive attitude with a willingness to learn.Good organizational and follow-up skills.Why Join AVM Labs?Opportunity to work with a growing healthcare diagnostics organization.Professional learning and career development.Exposure to international customer support (GCC region).Supportive and collaborative work environment.

We are looking for a Front Office Executive to join our team in Coimbatore. This role is ideal for freshers who are eager to start their career in a professional environment. The candidate should be female and willing to work full time from the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly demeanor, ensuring they feel comfortable and informed upon arrival. - **Handling Phone Calls:** Answer and direct incoming calls efficiently, providing clear information or forwarding inquiries to the appropriate personnel. - **Managing Appointments:** Schedule and coordinate meetings and appointments, ensuring that the schedules of team members are organized and adhered to. - **Maintaining Records:** Keep accurate records of visitors and calls, ensuring all data is updated and accessible for future reference. - **Providing Administrative Support:** Assist with basic administrative tasks such as filing, handling correspondence, and managing office supplies to keep operations running smoothly. - **Ensuring a Clean Workspace:** Help maintain a tidy and organized reception area, creating a positive first impression for visitors. **Required Skills and Expectations:**The ideal candidate should possess strong communication skills, enabling effective interaction with colleagues and visitors. A good command of English and local languages is essential. Basic computer skills, including proficiency with Microsoft Office, are necessary for managing administrative tasks. The candidate should be organized, detail-oriented, and able to multitask in a dynamic work environment. A professional appearance and positive attitude are expected, as this role represents the first point of contact for the company.

Job Title: Front Office ExecutiveCompany: ConfidentialLocation: Coimbatore, TNExperience: 0 5 years (Freshers welcome)Salary: 10,000 35,000Key Points:Handle reception, calls, WhatsApp queries, appointmentsBilling, cash/UPI, Tally, EMR/CRM updatesPatient waiting area, inventory checks, daily MISNice to have: clinic/hospitality/retail/front office experienceWeekend availability requiredMust speak Kannada Note: Company name will be disclosed during interview

Greetings from MOVEMENTS DIGITAL INDIA PRIVATE LIMITEDWe are hiring for Receptionist,Looking for Smart Female Candidate with good communication & inter personal skills,Candidate should have good communication skills,Immediate joiner,Knowledge of MS-Office,Any Graduate,Female Candidate Only.Freshers Also Welcome,Age Limit:-18 to 24 YearsFor More Details Contact 9943472000(Whatsapp Only) and Send Ur Resume Along with Photo

Front Desk Operations:Greet and welcome visitors in a friendly and professional manner.Answer, screen, and direct incoming phone calls.Maintain a neat and organized reception area.Visitor Management:Manage visitor logs and issue visitor badges.Inform staff members of guest arrivals promptly.Administrative Support:Schedule and manage appointments.Assist with basic office tasks like photocopying, filing, and data entry.Receive and distribute mail, courier packages, and deliveries.Communication:Respond to inquiries via phone, email, or in-person professionally.Relay messages accurately to appropriate personnel.Office Coordination:Monitor and order office supplies for the reception area.Coordinate with other departments for operational needs.Customer Service:Address and resolve visitor or client issues courteously.Uphold company policies and ensure a positive experience for all visitors.