Array ( [0] => technical-support-executive [1] => pune ) Technical Support Executive Graduate Jobs in Pune
11

Technical Support Executive Graduate Jobs in Pune

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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kharadi Pune
Information Technology Network Security Technical Customer Support
We are seeking a Technical Support Executive to join our team in Kharadi. This is a full-time role suitable for candidates with 0 to 1 year of experience. As a Technical Support Executive, you will play a crucial role in assisting customers with their technical queries and issues.**Key Responsibilities:**- **Customer Support:** Assist customers in troubleshooting and resolving technical issues related to our products or services. This involves communicating effectively to understand their concerns.- **Problem Diagnosis:** Identify and diagnose technical problems by analyzing customer complaints and using problem-solving techniques, ensuring that customers receive timely solutions.- **Technical Documentation:** Document all customer interactions and technical issues in a clear and detailed manner. This will help improve processes and provide a reference for future support.- **Collaboration:** Work closely with other team members, including developers and engineers, to escalate complex issues and ensure a smooth resolution for customers.- **Training:** Participate in training sessions to develop your technical knowledge and stay updated on product features, improving your ability to assist customers effectively.**Required Skills and Expectations:**Candidates should possess strong communication skills, both verbal and written, to interact with customers clearly and professionally. A basic understanding of technical concepts and products is essential, along with a willingness to learn and improve your skills. Attention to detail and problem-solving abilities are crucial for diagnosing issues effectively. A positive attitude and the ability to work collaboratively in a team environment are also important.
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  • 1 - 5 yrs
  • 5.5 Lac/Yr
  • Pune
Laptop Support Hardware Support Snow Service Now Service Now Ticketing Technical Voice Process International Voice DNS DHCP Helpdesk Helpdesk Operations Ticketing Tools L1 Support Service Desk Management
Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners
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Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Technical Customer Support Desktop Support Technical Services Network Troubleshooting
Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity
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IT Support Executive (Full Time)

Medicare Job Solutions (A Unit of Anshuman Enterprises )

IT Support Executive IT Support IT Helpdesk Walk in
Required Non IT and Non Engineering Graduate , Graduation completed in 2019 1nd after 2019 will be only applicable for this job.Designing, monitoring, analyzing, and troubleshooting IT systems.Interpreting briefs and developing IT systems that meet all specifications and cost requirements.Assisting with training and onboarding processes.Writing job descriptions for new positions, and assisting with interview and recruitment processes.Ensuring staff comply with company, as well as health and safety regulations at all times.Maintaining, managing, and updating software.Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.Supervising the development and maintenance of websites and ensuring the protection of users' data.Analyzing existing operations, protocols, and processes, and making plans for improvement.Conducting research, attending workshops, and networking with other professionals in the industry.
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Technical Support Executive

Shrisha Business Technology

  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Bhosari Pune
Communication Technical Support
We have vacant of 2 Technical Support Executive Jobs in Bhosari, Pune, Maharashtra,communication, for Freshers Educational Qualification : Other Bachelor Degree Skill communication etc. (Software :- Tally, Pagarbook, CRM)
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  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Pune
International Technical Voice Support International Voice International BPO International Tech Support International Call Center Fluent English
Job Responsibility :- Handles customer Tech requests/issues/questions in a professional manner, with sensitivity to diverse audiences, and strives to deliver a first time resolution service;- * May manage requests/issues/questions that have not been resolved at first contact, demonstrating tact and diplomacy-Provides accurate and timely information by fully investigating customerenquiries/complaints, using available equipment and applications to ensure that issues/incidents/problems are resolved efficiently and within SLA or customer expectation;
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Fresher Core Java

Lead India Private lltd

C++ Data Analyst Core Java Python Developer IT Support Executive Work From Home Walk in
We have vacant of 12 Fresher Core java Developer Jobs in Bangalore, Karnataka, Chennai, Tamil Nadu, Hyderabad, Telangana, Ahmedabad, Gujarat, Surat, Gujarat, Pune, Maharashtra, Visakhapatnam, Andhra Pradesh, Nagpur, Maharashtra, Indore, Madhya Pradesh, Vijayawada, Andhra Pradesh, C, Data Analyst, Core Java, Python Developer, IT Support Executive, for Freshers Educational Qualification : Higher Secondary, Secondary School, Diploma, Advanced/Higher Diploma, Other Bachelor Degree, B.C.A, B.Com, B.Tech/B.E Skill C, Data Analyst, Core Java, Python Developer, IT Support Executive etc.,
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Technical Support Executive

Ligionest Technologies Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Pune
Hardware Configuration Good English Communication Technical Support Executive
We are looking for 4 Technical Support Executive Posts in Pune, Maharashtra,hardware, configuration,good english communication, with deep knowledge in hardware, configuration,good english communication and Required Educational Qualification is : Other Bachelor Degree, B.C.A, B.B.A, B.Sc, B.Tech/B.E
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  • 1 - 3 yrs
  • 2.8 Lac/Yr
  • Pune
Networking Desktop Support Service Desk Technical Support Troubleshooting Software Support Application Support RDP Firewall System Administrator Switching Routing
Job descriptionComplete support for desktop, laptop and printer hardware and software issues- Handle daily technical support activities on desktop, laptop and printer.- Setup desktop computers and peripherals and test network connections.- Install and test desktop software applications and internet browsers.- Test computers to ensure proper functioning of computer systems.- Extend computer support for systems software and hardware.- Setup computers and install software for various applications and programs.- Interact with staff on desktop problems and their resolution.- Ensure network security and connectivity- Monitor network performance and test for weaknesses- Set up user accounts, permissions and passwords- Resolve problems reported by end user- Monitor network policies and procedures- Co-ordinate the deployment of managed hardware devices with customers and internal stakeholders.- Setting up outlook accounts through exchange- Understanding of LAN bootingRequirementsMinimum 1 years of experience in desktop and printer supportCommunication both written and verbal.(average)Location: BanerMale candidates onlyany degree/diploma/undergraduate
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Tech Support Executive

Orcapod Consulting Services Private Limited

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Bangalore Highway Pune
L2 Trouble Shooting Voice Support Technical Support Executive Technical Support Customer Support Customer Care Customer Relationship Client Relationship Technical Consultant Technical Helpdesk Customer Service
Description: Summary: The main function of a Technical Support Analyst is to provide 3rd line or specialist support to computer system users. The Support Analyst is responsible for providing support to server infrastructure, LAN WAN networks and VMWare by answering questions or resolving problems in person, via telephone or from a remote location. Job Responsibilities: Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a high complexity Consult on server/network/application problems and provide suitable solutions Enter commands and observe system functioning to verify correct operations and detect errors Maintain full documentation of communication transactions, problems and remedial actions taken, or other solution activities Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support Skills: Excellent communication and interpersonal skills Strong knowledge of procedures used for installations, modification, maintenance and repair of IT hardware and softwareExperience/Education: Bachelor's degree in computer related field or equivalent training required Verbal and written communication skills, problem solving skills, customer service and interpersonal skills Basic ability to work independently and manage ones time Experience in 3rd line or specialist support Experience in Hyper-v or VMWare support Experience supporting Microsoft 365, Active Directory, Windows 10, Strong network experience 2 to 4 years experience
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IT Support Executive

Lead India Private lltd

Hardware Networking Desktop Support IT Helpdesk IT Service Desk IT Infrastructure Support LAN Support Work From Home Walk in
Any fresher can Apply For IT Support Executive For MNC Company.Company will provide the training.Apply Now You will get More Details via Mail.Responsibilities:*Research and identify solutions to software and hardware issues*Diagnose and troubleshoot technical issues, including account setup and network configuration*Ask customers targeted questions to quickly understand the root of the problem*Track computer system issues through to resolution, within agreed time limitsTalk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issueProperly escalate unresolved issues to appropriate internal teams (e.g. software developers)*Provide prompt and accurate feedback to customers*Refer to internal database or external resources to provide accurate tech solutions*Ensure all issues are properly loggedPrioritize and manage several open issues at one time*Follow up with clients to ensure their IT systems are fully functional after troubleshooting*Prepare accurate and timely reportsDocument technical knowledge in the form of notes and manuals*Maintain jovial relationships with clientsRequirements*Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
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Technical Support Executive

Ligionest Technologies Pvt Ltd

  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Pune
Desktop Engineer L1 Knows About Hardware Technical Support Executive
Technical Support ExecutiveJob DescriptionTroubleshooting of all types of Hardware ( Desktop / Laptop / Printers ) , software application & Networking problems . Installation , Troubleshooting and configuration of Windows / Linux based operating systems & Patch management . Good experience in Installation , configuring & troubleshooting of MS Outlook 2007/10/13/16 or Office 365 , Taking Regular data & mail backup of MS outlook ( PST Configuring & troubleshooting of Desktop / Laptops for L1 level Configure & Troubleshooting of TCP / IP settings & connectivity problems for client computers and add them to domain . Installation and Managing Windows patches for client systems Basic software and 05 Installation
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