Technical Service Executive Jobs

Job Title: Technical Support Executive (US/Canada Process)Location: Kotdwar, UttarakhandShift: Night Shift (5 Days Working)Job Description:We are looking for experienced Technical Support Executives to handle inbound calls from customers based in the USA and Canada. The role involves assisting customers with technical issues related to antivirus software, printers, and operating system errors. Candidates should be confident in diagnosing problems and providing effective solutions over calls.Key Responsibilities:Handle inbound technical support calls from US & Canada customersTroubleshoot issues related to antivirus, printers, and operating systemsProvide step-by-step solutions and ensure customer satisfactionMaintain professionalism and clear communication throughout the callAccurately document customer interactions and resolutionsRequirements:Minimum 2 years of experience in technical support (international process preferred)Strong knowledge of antivirus software, printer troubleshooting, and OS issuesExcellent spoken English and communication skillsAbility to work in night shiftsProblem-solving mindset and customer-focused approachPerks & Benefits:Competitive salary + incentivesCab facility providedMeals includedAccommodation providedFriendly and growth-oriented work environment

CORPORATE SALES EXECUTIVE / SENIOR SALES EXECUTIVE - CORPORATE / B2B FOR AN INDUSTRY INTO TESTING AND CERTIFICATION OF INDUSTRIAL PRODUCTS AND CONSUMABLES.Applicant should be B.E. / B.Tech. (Mechanical) with minimum 2+ years experiences in Sales handling Corporate Sales / B2B Sales of Industrial products or Industrial Consumables.Should have experience in Sales with OEMs, manufacturers of Automotive Parts, Lubricants, Coolants, Food chemicals, Mining, Construction Machinery etc Should be able to meet the decision makers and give presentation about the Company's products and services.

We are looking for a Spares Executive to join our team in Chennai. The ideal candidate will have a diploma and should be open to candidates with 0 to 3 years of experience. This full-time role requires a male candidate who will work from the office.**Key Responsibilities:**- **Inventory Management:** Monitor and manage spare parts inventory to ensure adequate stock levels and prevent shortages.- **Order Processing:** Handle purchase orders for spare parts, ensuring timely and accurate ordering from suppliers.- **Supplier Coordination:** Communicate with suppliers to obtain quotes, confirm deliveries, and address any discrepancies or issues with orders.- **Documentation:** Maintain accurate records of all transactions related to spare parts, including order receipts and invoicing details.- **Quality Control:** Check the quality and specifications of incoming spare parts to ensure they meet company standards before they are stored or distributed.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess strong organizational skills. Good communication skills are essential for interacting with suppliers and team members. A basic understanding of inventory management and procurement processes is a plus. Proficiency in using computers and handling office software is required. The candidate should be willing to learn quickly, work effectively in a team, and adapt to the fast-paced environment. A proactive attitude towards problem-solving and multitasking will be beneficial in this role.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

The AC Refrigeration System Executive will be responsible for overseeing the maintenance, repair, and installation of AC refrigeration systems. Key responsibilities include conducting regular inspections, diagnosing issues, repairing faulty components, and ensuring systems are running efficiently. The ideal candidate should have a minimum of 6-7 years of experience in a similar role, hold a diploma in refrigeration or related field, and possess strong technical skills in troubleshooting and repairing AC systems. Excellent communication skills and the ability to work independently are also essential for this role.

The Technical Service Executive will be JOB OPENING GOA JOB OPENING GOA JOB OPENING GOA Position: Technician - 02 Nos. Location: Goa About Us:Patil Enterprises is a Goa-based Automation Company looking for young, enthusiastic Engineers/Technicians to handle installation and service calls across Goa. Education Required:* Diploma or ITI Electrical / Electronics Experience:* Freshers welcome* Minimum 1 year experience preferred Salary:* As per industry standards Requirements:* Own vehicle* Valid driving licence Contact Details:Patil Enterprises, Goa +91 87884 94398 / +91 84199 00194 Interested candidates can share the resume to whatsapp or may call directlyresponsible for providing technical support and assistance to customers. This role involves troubleshooting, diagnosing, and resolving technical issues over the phone or in person.Key responsibilities include:1. Responding to customer inquiries and providing technical support via phone, email, or in person. This includes troubleshooting and resolving technical issues efficiently.2. Installing and configuring hardware and software systems for customers.3. Conducting regular maintenance checks on equipment to ensure optimal performance.4. Collaborating with other team members to resolve complex technical problems.The ideal candidate for this role will have:- A technical diploma or certification from I.T.I.- Strong problem-solving skills and attention to detail.- Excellent communication and customer service skills.- Ability to work well under pressure and meet deadlines.- Flexibility to work in a fast-paced environment and adapt to changing priorities.

We are looking for a Call Support Executive with excellent English communication skills to handle inbound and outbound calls, assist customers, and provide high-quality support. The ideal candidate should be confident, customer-focused, and able to communicate clearly and professionally in English.

Smart Structure is Kolkatas emerging online marketplace for home building materials connecting customers directly with trusted local dealers. Our mission is to make construction material buying simple, transparent, affordable and fast.We are hiring energetic, street-smart Sales / Field Executives who are ready to work in the market, build dealer relationships and drive business growth for Smart Structure across Kolkata.This is a high-impact field sales role with strong earning potential based on performance.Dealer Onboarding & Market Expansion Visit hardware & building material dealers across assigned areas in Kolkata Pitch Smart Structure platform and close dealer appointments Onboard dealers and assist with app installation & trainingSales & Business Development Generate orders & sales from onboarded dealers Promote Smart Structures offerings & benefits Achieve assigned appointment & sales targetsMarket Survey & Intelligence Conduct market surveys & collect competitor data Share field feedback with managementField Planning & Reporting Plan daily routes using Google Maps Maintain visit logs, follow-ups & basic reportingWorking Days : Monday to SaturdayEligibility & Requirements : 10+2 / Graduate preferred 03 years experience in field sales preferred Must own a two-wheeler & valid driving license Comfortable with full-day market visits Can use Google Maps & smartphone apps Good communication & persuasion skills Knowledge of Kolkata markets is a plus

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

We are looking for a skilled Technical Support Executive with strong expertise in hardware troubleshooting, system diagnostics, and customer support. The ideal candidate should be able to identify, resolve, and document technical issues while delivering excellent communication and customer service.Key ResponsibilitiesProvide L1/L1.5 level technical support for end-users via phone, email, chat, or remote tools.Diagnose and resolve issues related to desktop/laptop hardware, peripherals, networking, and operating systems.Perform hardware troubleshooting such as RAM/HDD/SSD checks, motherboard issues, device replacements, and system performance issues.Install, configure, and maintain Windows OS, device drivers, and required software applications.Handle basic network troubleshooting (LAN, Wi-Fi connectivity, IP configuration, printer sharing, routers).Log, track, and update all support incidents in the ticketing system.Escalate unresolved issues to higher-level support teams as needed.Follow standard operating procedures and ensure minimal downtime for users.Educate users on best practices and preventive maintenance.Maintain documentation for recurring technical issues and solutions.

Required Technical Executive. Installation , Steam Machine, Jacuzzi Bath Tub

We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.We are looking for enthusiastic and customer-focused individuals to join our dynamic BPO team. The Customer Service Representative will handle inbound and/or outbound calls, emails, or chat support to assist customers with inquiries, provide product/service information, resolve issues, and ensure a positive customer experience.

We are looking for an experienced efficient sales management skill personal and should be very fluent in English speaking and should have to capability to take responsibility for client requirements and sales force.The following requirements and benefits are provided for the eligible candidates:>1 to 3 years of sales experience in online product sales, EdTech, IT services, B2B.>Fluent English communication is required for the position.>Monitor Sales & Client Interactions and Promoting Services.>Providing performance rewards, target Incentives up on completion of sales and yearly increments .>Candidates in nearby locations are mostly preferred.Experience: Minimum 1 year of experience in online IT service and sales.Education Background: Any DegreeLocation Preferences: Candidates required from Kanniyakumari District.

-Understanding all product features, specifications, and pricing.-Ability to greet customers warmly, identify needs, and suggest suitable products.-Convincing customers confidently and professionally-Clear and polite speech in local language(s), English, and possibly Hindi.-Understanding customer requirements accurately.-Using point-of-sale software efficiently.-Handling complaints or product exchanges calmly.