Technical Service Executive Jobs

We are looking for a Technical Service Engineer to join our team in Nashik. This position is suitable for candidates with 0 to 1 year of experience who have completed a diploma. The role involves providing technical support and solutions to customers while ensuring high levels of service.**Key Responsibilities:**- **Customer Support:** Assist customers in diagnosing and resolving technical issues related to our products, ensuring their satisfaction.- **Technical Troubleshooting:** Identify and analyze problems in equipment or systems, providing timely solutions to improve performance.- **Product Installation:** Collaborate with installation teams to ensure proper setup and configuration of products at customer locations.- **Reporting Issues:** Document and report recurring issues to the technical team, helping to improve products and services.- **Training to Customers:** Provide basic training and guidance to customers on product use, enhancing their understanding and experience.- **Quality Control Checks:** Conduct periodic checks of products to ensure they meet quality standards and support customer expectations.**Required Skills and Expectations:**Candidates should possess a strong technical background, ideally with a diploma in a relevant field. Good problem-solving skills and the ability to communicate clearly with customers are essential. Familiarity with technical equipment and software is important, along with a willingness to learn and adapt. The individual should be proactive, detail-oriented, and able to work well in a team. A professional attitude and a commitment to customer service are crucial for success in this role.

We are looking for a Senior Customer Executive to join our team in Bangalore. This position is suitable for individuals with 0 to 3 years of experience and requires at least a 12th-grade education. The role is full-time and will be based in the office.**Key Responsibilities:**- **Customer Interaction:** Engage with customers either via phone, email, or chat to address their inquiries and provide support, ensuring a positive experience.- **Issue Resolution:** Identify customer issues promptly and work to resolve them efficiently, focusing on maintaining customer satisfaction.- **Product Knowledge:** Develop a strong understanding of our products and services to assist customers effectively and provide accurate information.- **Feedback Collection:** Gather customer feedback and report it to the relevant departments to help improve our services and meet customer needs.- **Documentation:** Maintain accurate records of customer interactions, including queries and resolutions, to ensure clear communication within the team.**Required Skills and Expectations:**- Strong communication skills are essential, both verbal and written, to interact effectively with customers.- Problem-solving skills are important, enabling the identification and resolution of customer issues.- A positive attitude and a customer-first mindset are crucial for achieving high levels of customer satisfaction.- Basic computer skills, including familiarity with customer relationship management (CRM) systems, are preferred.- A willingness to learn and adapt in a fast-paced work environment is important for personal and professional growth.

We are looking for a skilled Technical Consultant with 7 to 10 years of experience to join our team in Noida, India. The ideal candidate will have a strong technical background and the ability to provide expert solutions to our clients.Key Responsibilities:1. **Client Consultation**: Engage with clients to understand their technical requirements and challenges, providing expert advice and solutions tailored to their needs.2. **Solution Development**: Design and implement innovative technical solutions that align with client expectations, ensuring high quality and effectiveness.3. **Project Management**: Oversee the progress of technical projects, coordinating between teams to ensure timely delivery and adherence to specifications.4. **Troubleshooting and Support**: Identify and resolve technical issues efficiently, offering ongoing support to clients to ensure their systems operate smoothly.5. **Training and Knowledge Transfer**: Conduct training sessions for clients and team members, enhancing their skills and understanding of implemented solutions.Required Skills and Expectations:Candidates should possess a graduate degree in a relevant field and demonstrate extensive technical expertise. Strong communication skills are essential for interacting with clients and conveying complex technical information clearly. A proven ability to work collaboratively in a team environment, manage multiple projects, and meet deadlines is also necessary. Candidates should be adaptable, insightful, and driven to enhance client satisfaction through innovative solutions and reliable support.

*Technical Support Executive* Jaipur Avenging Security Pvt LtdWe are hiring for the role of Technical Support Executive. Freshers as well as experienced candidates are welcome to apply. Training will be provided for 10 days.*Skills Required:*Basic Excel & formulasInternet surfingClient handlingOperating CRM/software applicationsBasic troubleshooting mindset*Work Responsibilities:*Perform Excel-related tasks and formulasGive software demos to clients via Google Meet or physical meetingsProvide training to clients on our software/productsInstall and configure products/softwareFind bugs/issues in software and prepare reports Experience: Fresher to 1+ Year (All accepted) Location: Jaipur

We are looking for a motivated and skilled Sales Service Executive to join our team in Ahmedabad. This role involves assisting customers with their needs and driving sales through effective communication and service. The ideal candidate will have 2 to 3 years of experience in a sales or customer service role.Key Responsibilities:1. Customer Interaction: Engage with customers to understand their needs, answer inquiries, and provide product information. Your friendly approach will help ensure a positive experience.2. Sales Support: Assist the sales team in generating leads and converting inquiries into sales. You will play a crucial role in boosting sales by identifying potential opportunities.3. Order Processing: Handle customer orders efficiently, ensuring all details are accurate and processed in a timely manner. Attention to detail is vital to maintain customer satisfaction.4. Problem Resolution: Address any customer complaints or issues promptly and professionally. Your ability to resolve problems will help maintain trust and loyalty.5. Reporting: Maintain records of customer interactions and sales data to support decision-making. Your organization skills will be key in keeping the team informed.Required Skills and Expectations:Candidates should possess strong communication skills and a positive attitude. A graduate degree is required, along with relevant experience in sales or customer service. You should be self-motivated, detail-oriented, and comfortable working in an office environment. Proficiency in basic computer applications and a knack for teamwork will also contribute to your success in this role.

Job Title: Technical Support Executive (US/Canada Process)Location: Kotdwar, UttarakhandShift: Night Shift (5 Days Working)Job Description:We are looking for experienced Technical Support Executives to handle inbound calls from customers based in the USA and Canada. The role involves assisting customers with technical issues related to antivirus software, printers, and operating system errors. Candidates should be confident in diagnosing problems and providing effective solutions over calls.Key Responsibilities:Handle inbound technical support calls from US & Canada customersTroubleshoot issues related to antivirus, printers, and operating systemsProvide step-by-step solutions and ensure customer satisfactionMaintain professionalism and clear communication throughout the callAccurately document customer interactions and resolutionsRequirements:Minimum 2 years of experience in technical support (international process preferred)Strong knowledge of antivirus software, printer troubleshooting, and OS issuesExcellent spoken English and communication skillsAbility to work in night shiftsProblem-solving mindset and customer-focused approachPerks & Benefits:Competitive salary + incentivesCab facility providedMeals includedAccommodation providedFriendly and growth-oriented work environment

CORPORATE SALES EXECUTIVE / SENIOR SALES EXECUTIVE - CORPORATE / B2B FOR AN INDUSTRY INTO TESTING AND CERTIFICATION OF INDUSTRIAL PRODUCTS AND CONSUMABLES.Applicant should be B.E. / B.Tech. (Mechanical) with minimum 2+ years experiences in Sales handling Corporate Sales / B2B Sales of Industrial products or Industrial Consumables.Should have experience in Sales with OEMs, manufacturers of Automotive Parts, Lubricants, Coolants, Food chemicals, Mining, Construction Machinery etc Should be able to meet the decision makers and give presentation about the Company's products and services.

We are looking for a Spares Executive to join our team in Chennai. The ideal candidate will have a diploma and should be open to candidates with 0 to 3 years of experience. This full-time role requires a male candidate who will work from the office.**Key Responsibilities:**- **Inventory Management:** Monitor and manage spare parts inventory to ensure adequate stock levels and prevent shortages.- **Order Processing:** Handle purchase orders for spare parts, ensuring timely and accurate ordering from suppliers.- **Supplier Coordination:** Communicate with suppliers to obtain quotes, confirm deliveries, and address any discrepancies or issues with orders.- **Documentation:** Maintain accurate records of all transactions related to spare parts, including order receipts and invoicing details.- **Quality Control:** Check the quality and specifications of incoming spare parts to ensure they meet company standards before they are stored or distributed.**Required Skills and Expectations:**The ideal candidate should be detail-oriented and possess strong organizational skills. Good communication skills are essential for interacting with suppliers and team members. A basic understanding of inventory management and procurement processes is a plus. Proficiency in using computers and handling office software is required. The candidate should be willing to learn quickly, work effectively in a team, and adapt to the fast-paced environment. A proactive attitude towards problem-solving and multitasking will be beneficial in this role.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

The Technical Service Executive will be JOB OPENING GOA JOB OPENING GOA JOB OPENING GOA Position: Technician - 02 Nos. Location: Goa About Us:Patil Enterprises is a Goa-based Automation Company looking for young, enthusiastic Engineers/Technicians to handle installation and service calls across Goa. Education Required:* Diploma or ITI Electrical / Electronics Experience:* Freshers welcome* Minimum 1 year experience preferred Salary:* As per industry standards Requirements:* Own vehicle* Valid driving licence Contact Details:Patil Enterprises, Goa +91 87884 94398 / +91 84199 00194 Interested candidates can share the resume to whatsapp or may call directlyresponsible for providing technical support and assistance to customers. This role involves troubleshooting, diagnosing, and resolving technical issues over the phone or in person.Key responsibilities include:1. Responding to customer inquiries and providing technical support via phone, email, or in person. This includes troubleshooting and resolving technical issues efficiently.2. Installing and configuring hardware and software systems for customers.3. Conducting regular maintenance checks on equipment to ensure optimal performance.4. Collaborating with other team members to resolve complex technical problems.The ideal candidate for this role will have:- A technical diploma or certification from I.T.I.- Strong problem-solving skills and attention to detail.- Excellent communication and customer service skills.- Ability to work well under pressure and meet deadlines.- Flexibility to work in a fast-paced environment and adapt to changing priorities.

The AC Refrigeration System Executive will be responsible for overseeing the maintenance, repair, and installation of AC refrigeration systems. Key responsibilities include conducting regular inspections, diagnosing issues, repairing faulty components, and ensuring systems are running efficiently. The ideal candidate should have a minimum of 6-7 years of experience in a similar role, hold a diploma in refrigeration or related field, and possess strong technical skills in troubleshooting and repairing AC systems. Excellent communication skills and the ability to work independently are also essential for this role.

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

We are looking for a Call Support Executive with excellent English communication skills to handle inbound and outbound calls, assist customers, and provide high-quality support. The ideal candidate should be confident, customer-focused, and able to communicate clearly and professionally in English.

Smart Structure is Kolkatas emerging online marketplace for home building materials connecting customers directly with trusted local dealers. Our mission is to make construction material buying simple, transparent, affordable and fast.We are hiring energetic, street-smart Sales / Field Executives who are ready to work in the market, build dealer relationships and drive business growth for Smart Structure across Kolkata.This is a high-impact field sales role with strong earning potential based on performance.Dealer Onboarding & Market Expansion Visit hardware & building material dealers across assigned areas in Kolkata Pitch Smart Structure platform and close dealer appointments Onboard dealers and assist with app installation & trainingSales & Business Development Generate orders & sales from onboarded dealers Promote Smart Structures offerings & benefits Achieve assigned appointment & sales targetsMarket Survey & Intelligence Conduct market surveys & collect competitor data Share field feedback with managementField Planning & Reporting Plan daily routes using Google Maps Maintain visit logs, follow-ups & basic reportingWorking Days : Monday to SaturdayEligibility & Requirements : 10+2 / Graduate preferred 03 years experience in field sales preferred Must own a two-wheeler & valid driving license Comfortable with full-day market visits Can use Google Maps & smartphone apps Good communication & persuasion skills Knowledge of Kolkata markets is a plus

We are looking to hire more candidates for our Anti-Virus Voice and Chat processes. Please find the requirements and job details below:Eligibility Criteria:- For Freshers:Must be a Graduate (any stream).- For Undergraduates:Must have a minimum of 6 months of documented experience in any domain.Skills Required:- Excellent communication skills both verbal and writtenJob Details:- Job Type: Full-time- Shift: Rotational shifts (Night shifts preferred)- Week Offs: Rotational (5.5 working days/week)- Cab Facility:- Available for both male and female employees after 3 months of training available during darker hours only Salary Structure:- Anti-Virus Voice Process:CTC: 32,000In-hand: 28,800 + 3,200 (variable/incentives)- Anti-Virus Chat Process:CTC: 30,000In-hand: 27,000 + 3,000 (variable/incentives)or *Company:* Teleperformance Jaipur*Job Title:* Technical Support Representative*Location:* Jaipur*Work Schedule:*- Work From Office - WFO only- 5.5 days of working with rotational shifts (majorly night shifts)- 9.5 hours per day, including 1 hour of break- Rotational week-offs- Cabs available both ways for odd hours only ( 50% cost from emp)*Salary and Benefits:*- G + F = 32K (28,800 CTC + 3200 PLI)- G+ 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)- UG + 1 yr min Expr = 34K (30,600 CTC + 3400 PLI)Performance Linked Incentive (PLI) will be added to the salary dependent on KPIs & KRAs like- login hours, attendance, QA score, CSAT- DSAT, etc*Requirements:*- Graduates or UG + 1 yr min expr- Excellent communication skills- Good Technical aptitude- Ability to work in rotational shifts, including night shifts- No leaves allowed for the first three months, except for weekly offs *Relocation Benefits:* Only applicable for out of Jaipur Candidates 14 Days Free Hotel stay (Dual occupancy) One way Travel Ticketor Job Title: Email Support Executive Teleperformance (Jaipur)Company: TeleperformanceLocation: Jaipur (Work from Office)CTC: 36,000 38,000 per month--- About the RoleTeleperformance is looking for Email Support Executives to join our Jaipur team. If you have prior experience in international customer support or client handling, heres your chance to work with a global leader in customer experience management.--- Key ResponsibilitiesRespond to customer emails with accuracy, empathy, and professionalismResolve queries efficiently and escalate complex issues when necessaryEnsure compliance with quality and process standardsWork closely with internal teams to deliver seamless customer service Salary & IncentivesCTC: 36,000 38,000 per monthIn-hand (Training Period First 3 Months): 30,000Performance Linked Incentive (PLI): Up to 1,000/month based on performance--- Perks & Benefits5-Day working with rotational shifts & week-offsPaid training for smooth onboarding14 days of accommodation + complimentary breakfastTravel reimbursement (Bus/Train/Flight)Health & wellness coverage + employee assistance programCareer growth opportunities with a global brandInclusive & collaborative work culture--- Please NoteNo leaves permitted during the first 3 months of training--- Eligibility CriteriaGraduation (any stream) MandatoryMinimum 1 year of international customer support/customer handling experience (on paper)Strong written communication skillsFlexible with rotational shifts and week-offs

-Understanding all product features, specifications, and pricing.-Ability to greet customers warmly, identify needs, and suggest suitable products.-Convincing customers confidently and professionally-Clear and polite speech in local language(s), English, and possibly Hindi.-Understanding customer requirements accurately.-Using point-of-sale software efficiently.-Handling complaints or product exchanges calmly.

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.