Technical Representative Job Vacancies in Delhi NCR

We're Hiring Technical Customer Support Gurgaon Are you tech-savvy with a knack for problem-solving? This is your chance to work in an international process with a top-tier salary and great perks! Location: Gurgaon (Work From Office) Salary: 6.5 LPA - 7 LPA Open Positions: 40 Date of Joining: 18th March 2025What Youll Be Doing: Provide end-to-end customer assistance & issue resolution. Document and track customer interactions effectively. Troubleshoot and resolve technical queries efficiently.What Were Looking For: Tech background with at least 6 months of experience in a technical role. Graduates & Undergraduates both can apply. Excellent communication skills a must! Passion for customer support & problem-solving.Work & Benefits: 5-day work week (Rotational week offs). Rotational shifts flexibility matters! Both-side cab facility for a hassle-free commute. International exposure in a global support environment. Interview Process: HR Round Ops Round Client Round (Virtual & Face-to-Face options available)

Role & ResponsibilitiesBuild honest, nurturing, trustworthy relationships with the learners who contact Novatr.Guide our learners and familiarise them with the industrys realities, the companys vision, and how our product fits into the picture.Develop and maintain a pipeline of qualified leads, and consistently follow up on leads to progress them through the sales cycle.Understand learners' career needs and guide them with how our product can answer their concerns to turn inquiries into admissions.Provide timely and accurate responses to learners, being always present to respond to any queries.Meet and exceed daily KPIs with monthly targets through effective convincing and selling skills.Ideal CandidateProven track record of success in a sales or business development role, preferably in a B2C environment.Self-motivated and proactive, with a strong sense of initiative and drive for continuous improvement.Empathise with architects and engineers, providing them with an intuitive and authentic experienceEnthusiastically and relentlessly aim to achieve and exceed your targetsDrive sales, close admissions, and be driven by learner successPerks, Benefits and Work CultureEmbrace a dynamic, youthful team culture, fostering creativity and innovation.Collaborate with visionary entrepreneurs, driving forward-thinking initiatives.Engage in challenging tasks with high product ownership, ensuring personal growth and skill enhancement.Enjoy competitive compensation and rewarding incentives, acknowledging your dedication and achievements.Access health insurance coverage, prioritising your well-being and security.Witness and contribute to the remarkable growth journey of Novatr, from 5X to 500X.

We are currently looking for an Internet of Things (IOT) and Telematics Sales Executive to represent our products by participating in software demonstrations.The Sales Representative will drive new business by developing direct and indirect sales channels and closing business directly with end-customers to meet or exceed revenue goals by working with the internal sales team to help define marketing and sales follow up on sales leads; conduct demos of solutions; generate proposals; and manage clients through a deal closing.Work shift: USA TIME (8PM TO 5AM IST)IoT (Internet of Things) experience required at least 1 yearSalary: 5-7 lacs + commissions.RequirementsExperience in Internet of Things (IOT), telematics/vehicle tracking industry and GPS products preferred.Meet Sales Goals, build Client Base.Transportation/Trucking Company experience required.Ensure the Sales Executives have full diaries with quality appointments.

Hiring for Technical Support Executive (voice)Candidates with good technical knowledge and can provide desktop troubleshooting steps can applySalary upto 4lpaUS shifts/5 working days with both side cabfor Gurgaon locationcandidate must have Excellent communication and listening skillsUS shifts with 5 working dayBoth side cabsjob location -Gurgaonfor more details contact

Troubleshooting, resolving all technical & non-technical issues related to software. Handle chat, email & remote desktop access support process Attend customer queries related to the product features and provide them with satisfactory assistance. Testing & Analysis of all products & services Identifying any bugs/issues in the system and assisting in their resolution Focusing on customer retention in cases of cancellations. Recording, tracking & reporting problem activity Handle escalations for post installation issues. Creating FAQ/ documentations related to product training & support Track the nature of various end user requests to see what issues might be the most common, and ensures all technical areas of concern are handled adequately.