Fresher Technical Representative Jobs

Handling customer complaints. Dealing with unhappy customers and handling complaints is an almost inescapable duty of many customer service employees.

Job DescriptionWe are looking for a Product Representative engineer to join our team DDS International. This role involves acquiring new clients through our online channels such as Indiamart & other Social media platforms and driving business growth, building relationships with customers. Identifying leads, pitching products or services, and ensuring client satisfaction will be the main responsibility. Key Responsibilities:* Identify and engage in new business opportunities through various channels.* Present, promote, and sell products or services to potential customers effectively.* Prepare engaging presentations to highlight product benefits.* Maintain a record of activities and ensure timely follow-ups.* Manage enquiries from Indiamart and other channels such as website and social media.Job Requirements:The minimum qualification for this role is B.tech in electronics and communication or equivalent and Experience Range 0-1year. Strong communication skills, customer-centric approach, and ability to close deals are important for this profile.

Hiring for 50 Customer Service Representative Jobs in Mumbai for Freshers,Required Educational Qualification is : 12th Pass, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BAMS, Bachelor of Hotel Management, B.Pharma, B.Sc, B.E, B.Tech, LLB, MBBS, BVSC, Other Bachelor Degree, Post Graduate Diploma, M.A, M.Arch, M.C.A, M.B.A/PGDM, M.Com, M.Ed, M.Pharma, M.Sc, M.Tech, MSW, MVSC, Any Master Degree with Good knowledge in Customer Relationship, Outbound Calling, Desktop Support, Internal Communication, Customer Service, Customer Support, Voice Process, Technical Services, Inbound, Outbound Sales, English Language, Inbound Process, Inbound Voice Process, Customer Calling, Good Communication etc.

Company: Total ShapeLocation: Remote (Work from Home)Salary: $1,000 $1,300 USD per month (depending on experience)Position Overview:Were looking for a dedicated Technical Support Representative (Non-Voice) to assist customers via chat, email, and support tickets. The ideal candidate is tech-savvy, patient, and committed to resolving issues efficiently while maintaining a positive tone and accurate communication.Responsibilities:Respond to customer inquiries via email and chat in a professional, timely mannerTroubleshoot and resolve technical issues related to website access, subscriptions, and user accountsGuide users through processes step-by-step with clear instructionsEscalate unresolved issues to the appropriate internal teamsMaintain accurate records of support interactionsContribute to the development of help center articles and internal documentationRequirements:Excellent written English with a friendly, professional tonePrevious experience in technical support or customer service (non-voice preferred)Strong problem-solving skills and attention to detailAbility to handle multiple conversations and prioritize effectivelyFamiliarity with tools such as Zendesk, Intercom, or Freshdesk is a plusComfortable using and explaining web-based platforms and basic troubleshooting stepsWhy Join Total Shape?Fully remote role with flexible schedulingCompetitive monthly compensationSupportive and collaborative remote teamOpportunities for advancement and skills developmentTo apply, please follow these instructions:Search on Google for Total Shape then go to our Jobs page from the homepage. This is a test to see how well you follow instructions, given that hundreds of applicants are competing for the position.Once you reach the Jobs page, fill out the Google Form there. Upload the CV in PDF format using the Google Form.We will contact you if we believe youre a good fit. But if you get no response within two (2) weeks, feel free to follow up by sending an email to our careers email with the subject line in this format: Position Applied For - Total Shape.*** Due to the large volume of applications we receive, we will only reply to those we deem qualified for the positions applied for.We will not reply to messages sent to our social media accounts about job applications -- all communications from us will only be sent via email.If you don't receive a message, please feel free to reapply after 6 months to another opening suitable for you in our company. ***

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.

Empathy. An empathetic listener understands and can share the customer's feelings. ...Communication. ...Patience. ...Problem solving. ...Active listening. ...Reframing ability. ...Time management. ...Adaptability

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

sales / customer service

Job descriptionMega Walk- in drive - Hiring for International Voice Process Customer Support.We are seeking a dynamic and customer-focused individuals to join our team as a Customer Support Associate for our International Blended Process. This role involves handling customer interactions through voice, providing excellent service and resolving queries efficiently.Key Responsibilities-Provide voice-based support to international customers.Handle and resolve customer queries effectively and efficiently.Comfortable working in rotational night shifts including night shifts.Adhere to process requirements and achieve performance targets.Excellent English communication skills (verbal and written).Salary Range: 18,000 to 30,000 per month (based on experience & performance)Shift: rotational night shift with 2 rotational offs per weekEducation HSC / Grad Fresher or Experience will do.Benefits-Lucrative performance-based incentivesMedical Insurance coverageCab facility provided for convenient travelTravel Allowance included:- Rs:-1750Work-life balance with 2 rotational weekly offsJoining bonus of 10k if joined before 13th Aug 202.Address: - Sutherland Global Services, 5th Floor, Liberty Tower, Reliable Plaza IT Park, MIDC, Kalwa Industrial Estate, Thane- Belapur Road, Airoli, Navi Mumbai, Maharashtra, 400708.Walk-in timing 2pm to 6pm from 12th Aug and 14th Aug.Please note carry your resume and Mention HR Poonam at the Top of the resume.Share your resume:- poonam.dalvi@sutherlandglobal.comHR contact:- 9167904653Sutherland never requests payment or favors in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@Sutherlandglobal.com

Hi Job Seeker,We have a Huge Job vaccaines in BPO SectorRolesAnswering customer enquiries over the phoneHandling customer complaints and resolving issues and conflictsProviding customer support and guidancePromoting the companys products and servicesEngaging customers in positive conversationsUpselling other products to customersResponsibilitiesHandle incoming calls or chats to address customer queriesIdentify customer needs and determine solutionsOffer accurate information about products and servicesRespond to customer complaints and develop solutionsRecord details of customer interactions, transactions, inquiries, and other informationUpdate customer information including contact information and purchasing preferencesRequirements & SkillsExcellent communication and active listening skillsDemonstrated knowledge of customer service principles and practicesProficiency in relevant computer applications such as a CRM systemFluency in English (written and spoken)Ability to remain calm and level-headed in stressful situationsIntersted can contact to Email ID- hr.shailamindclick@gmail.comRefer to your refriends who all are looking for the job

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

We are actively hiring for fresher & Experienced candidates for (Voice & Non-voice process)Looking for immediate joiners!Requirement -Both 12th graders and graduates can apply!Fresher and Minimum 1 year experience can applyUS Shift : 6.30 Pm to 4.30 Am Male & Female Both can applySalary - Based On your Interview performanceIf more info contact us : 9385364406

We are hiring for customer care executive for both inbound and outbound process should have excellent communication skills

Job Opening: Customer Support Representative (Technical Support Inhouse)Location: WanowrieJob Type: Full-time Inhouse Female Candidates OnlyDepartment: Technical Customer ServiceExperience: freshers to 2 yearsSalary- 15K to 20K________________________________________Were Hiring Freshers!Looking for smart, enthusiastic female candidates to join our technical support team. If you have a background in BE (Electrical), Diploma, or ITI (IT / Hardware), Job Role: Handle customer queries related to technical issues (hardware/IT support) Provide prompt assistance Maintain documentation, and daily reportsWhat We Offer: Training provided Opportunity to grow in a technical customer support career________________________________________Interested?Send your resume to: Swati - 7387203866