23

Technical Process Job Vacancies in Gurgaon

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Hiring Freshers || Customer Associate

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.
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Jde CNC Administrator

Omne Jobs Giants India Pvt Ltd

JD Edwards Technical Consultant Tools Release Upgrades & 32-bit to 64-bit Conversions Linux Process Scheduler ASU ESU Installations Single Sign-On With Azure Single Sign-On With Azure AD ALLOUT SQL Oracle IaaS Cloud Engineer JDE CNC Administration Troubleshooting
Were Hiring JDE CNC AdministratorRole: JDE CNC AdministratorExperience: 810 YearsJob Type: Full-Time (FTE) Unionsys PayrollWork Location: Pune, Hyderabad, Chennai, Bangalore (Urban), Kolkata, Mumbai, GurugramMode of Work: Hybrid (From Day 1 No exceptions)Role OverviewWe are looking for an experienced JDE CNC Administrator with proven expertise inimplementation, upgrades, and CNC administration activities. The ideal candidate will have asolid understanding of JD Edwards architecture, system integration, and cloud environments,along with strong problem-solving and communication skills.Key ResponsibilitiesMaintain multiple JD Edwards release levelsExecute Tools release upgrades & 32-bit to 64-bit conversionsSupport JD Edwards on Windows & Linux platformsPerform CNC administration tasks:- Package Build & Deployment- Object Management Workbench (OMW)- E1 Scheduler Configuration- Printer Creation- Service Pack & ASU/ESU Installations- UDO handling & Data Dictionary changesImplement Single Sign-On with Azure AD (preferred)Manage JDE security using ALLOUT/QSoft (advantage)Configure and support Oracle WebLogic & IBM WebSphere serversDatabase configuration/administration (Oracle/SQL) plusSupport JDE in cloud environments (Oracle IaaS, AWS, Azure)Troubleshoot issues in large-scale integrated E1 environmentsMust-Have Skills 8+ years in JDE CNC Administration Hands-on implementation & upgrade project experience Strong knowledge of CNC administration and integration best practices Excellent analytical, troubleshooting, and communication skills Team-oriented and proactive work approach
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Freshers & Experience || Full Time || SEO Specialist

Skyview India Academy Private Limited

Digital Marketing On Page SEO Off Page SEO Technical Process Social Media Optimization Search Engine Marketing
Position: SEO ExecutiveLocation: Delhi, RajouriExperience Required: Minimum 6 monthsKey Responsibilities:Perform On-Page and Off-Page SEOConduct Technical SEO audits and implement improvementsCreate and manage SEO-focused contentMonitor keyword rankings and optimize strategies accordinglyRequirements:At least 6 months of hands-on SEO experienceStrong understanding of SEO best practices and toolsAbility to write SEO-optimized contentFamiliarity with tools like Google Analytics, Search Console, and other SEO softwareTo Apply:Send your resume to komal@skytechaviation.net
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Customer Relationship Outbound Calling Desktop Support Internal Communication Customer Support Customer Service Voice Process Technical Services Outbound Sales Inbound English Language Inbound Process Inbound Voice Process Customer Calling Good Communication Hindi
A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively
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Sales Direct Sales Sales Process Technical Sales Retail Sales Good Communication Marketing Intelligence Primary Sales
Job Title: Sales AssociateCompany: TrekOnlineWebsite: www.trekonline.inLocation: RemoteJob Type: Full-time / FlexibleAbout the Role:Are you a college student looking to earn while you learn? Or someone actively seeking a job to build your career and gain experience? TrekOnline is offering an exciting opportunity for energetic and motivated individuals to join our team as Sales Associates!In this role, you will:Be responsible for bringing in bookings and toursPitch TrekOnline to potential customers and businessesHelp build connections with adventure seekers and travel loversRepresent the TrekOnline brand in a professional and enthusiastic wayWho Can Apply: College Students Freshers Jobseekers looking for immediate opportunities Anyone passionate about trekking, travel, and customer serviceResponsibilities:Assist customers in choosing the right trekking and adventure gearAnswer customer queries via calls, messages, or in personManage sales transactions and track inventoryHelp maintain the stores cleanliness and product displaysWork with the team to achieve sales targetsSkills & Qualities:Good communication skillsFriendly and outgoing personalityWillingness to learn and take initiativeBasic knowledge of trekking or outdoor activities is a plusNo prior experience needed training will be providedWhy Join Us? Gain work experience Flexible working hours (ideal for students) Be part of a fast-growing adventure brand Build confidence, communication, and sales skills
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Business Development Engineer

JOB24by7 Recruitment Consultancy Services

  • 4 - 6 yrs
  • 10.0 Lac/Yr
  • Gurgaon
Brand Marketing International Business Business Development Data Management Engineering Technical Process Vendor Relationship Management Vendor Negotiation Hvac Engineer
Assist in preparation of initial techno-commercial offer to client preliminary design and the final scope of work, in coordination with the design consultant and UAE engineeringCarry out lifecycle cost analysis for the projects in coordination with OEMs and design consultantAttend client meetings and participate in all technical discussions and negotiations to resolve issues which may ariseWork collaboratively with UAE Projects and O&M teams and India business development teamPrepare cost estimates of the projects for civil/architectural, mechanical, electrical, plumbing and control systemsLiaising with OEMs and other technical groups to bring in best in class cost/energy efficient technologies and innovation Indias and South East Asias technical developmentCarry out technical site due diligence along with design consultantsand UAE team as a part of Merger & Acquisition of projects, for both high side and low side HVAC assetsUndertake environment and social due diligence for both greenfield and M&A projects in collaboration with external consultantsMaintain proper documentation procedures as per applicable ISOstandards and regular uploading of technical/project documents to server seamlesslyTimely completion of technical feasibility, costing, designTimely completion of preliminary design and SoWLife cycle cost analysisTimely resolution of technical issues with clientsTimely coordination with UAE technical teamRealistic estimation of projectsAdopt best in class technologies and innovationSite technical due diligence for M&A projectsStructured documentation procedures and storage of documents Design and EngineeringCarry out detailed design of HVAC projects in coordination withdesign consultant and UAE engineeringReview of PFDs, PIDs, MSDs, Data sheets prepared by theconsultant. Commenting/review on the same for completenessDevelop technical specifications for Equipment/EPC/EPCMPackage. Review of specifications from Consultant / Client / PMC
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Customer Relationship Outbound Calling Desktop Support Customer Service Internal Communication Outbound Sales Voice Process Inbound Process Inbound Voice Process Customer Calling Technical Services Inbound Customer Support Good Communication English Language
Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic
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Sales Process Electronice Sales ISD Mobile Sales Vivo Oppo Laptop Sales Retail Sales Counter Sales Target Achievement Technical Sales Lead Generation Communication Skills
URGENT HIRING COMPANY- Motorola's MobileDESIGNATION - Brand PromoterSALARY 16k to 22k in hand good incentive LOCATION North Delhi, Faridabad, Jammu, Mathura, Sonipat, Bhiwani, Hisar, Patiyala, DehradunEXPERIENCE - 1 to 5 year of experience as in Mobile sales industry, Vivo, oppo, techno, Samsung's etc. * ONLY Experience candidates call me HR Shubham Chawda+917703924002
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Customer Support Executive

Lavasaya Consultancy

International BPO Customer Care Customer Handling Communication Customer Communication Good Communication Skills Technical Support Executive Technical Process Chat Process Voice Process International Non Voice Domestic BPO
Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me
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Customer Support Representative

A2z World Services Pvt Ltd

  • 0 - 1 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Support Technical Services Inbound Process
*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768
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Technical Support Engineer Good English Communication US Shift Voice Process Inbound Customer Service Technical Agent Work From Home
Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift
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IT Sales Executive

Recruit Gems

  • 1 - 6 yrs
  • 5.5 Lac/Yr
  • Gurgaon
Communication Skills Inside Sales IT Sales Software Solution Sales Outbound Voice International Sales Technical Sales US Shift Technical Help Upselling Cross Selling UK Shift Voice Process Executive Cold Calling Outbound Calling
Job descriptionRoles and ResponsibilitiesPerformance oriented candidates with minimum 1 year of work experience in a US/UK/Canada -Tech sales/Upselling/Cross selling process for an International BPOExperience in International Tech Sales, Troubleshooting, Selling Technical care Subscriptions to end users.Experience in HP, Lenovo, Dell- Troubleshooting Hardware & Software issues Monitoring and Evaluation of Individual performanceSelling, up selling and cross-selling brand products, services & solutions of Microsoft, HP, Dell, Lenovo etc.Responsible for effectively handling customer queries and providing exceptional customer service.Maintaining Consistent Productivity and consistently achieving assigned sales targets.Ability to handle clients professionally during all interfaces.Meet Call Quality requirements according to Call Monitoring Guidelines.Effective presenter, negotiator, collaborator & deal closerCreating and Monitoring Sales Pipeline & achieving the assigned Goals & TargetsMotivation for Sales, Sales Planning, Implementation & Rapport Building Establish, develop and maintain positive business and customer relationshipsDesired Candidate ProfileAround 1-2 years of relevant experienceExcellent people and interpersonal skillsWorking experience in an International BPO handling outbound sales operations.Graduates/ Under Graduates candidatesSound knowledge of MS office and related softwareTech Savvy-good understanding of/ability to learn new technologies AnalyticalAbility to solve problems and narrow down reported issues, identify root causes, and find creative solutions to effectively address customer concerns.Ability to identify basic hardware parts and aware of basic hardware conceptsExperience in user level familiarity with at least one e-mail client - Outlook, Notes etc.Questioning skills /probing skills, as relevant to the issue and level of the caller.Perks and BenefitsSalary Range Rs 25,000- Rs 35,000 per month in hand (for des
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Report Preparation CAPA & 8D Preparing PPAP SPC MSA Documents For Developing Process Engineering -process Specs Work Instruction Visual Aids Development Activities Technical Feasibility For New Products. Q.A Supplier Quality Walk in
Role Title: Q.A/NPD (Assy-Hose)Role Vertical: Supplier QUALITY QA/QC/NPDYears of Experience: 3-4 YearsBase Location: Binola, GurgaonIndustry: Rubber Hose ManufacturerPreferred Industry: Only Rubber Hose industriesMinimum Qualification: Technical Skills -B.Tech /Diploma ME/designSalary 3-4 Lakh PAJOB RESPONSIBILITIES (JD): - Process Improvement through Kaizen Activities on Shop Floor. To develop the gauges & fixtures for New Part. Joint Inspection with customer for approval of part for mass production. Sample Preparation & timely submission to customer. PPAP Lot Run & Submission as per the timeline given by customer. Responsible daily , month wise rejection , rework Pareto chart preparation. Hand over the multi cavity tool (mould ) to production department for mass production of part. Supporting new product for inspection of parts. Making plan of tool trial. Hand over the Parts with Document like signed of PSW , Customer Approval Reports , FIS , PCS , WI ,Tool Trial ReportsEtc. to the Quality Deptt And Production Deptt. Extend Support for all APQP/PPAP , Development activities , Technical feasibility for New Products. Support the team to do the root cause analysis by 5Why & 7QC Tools. New Mould trial at shop floor , follow up (As a CFT Member) with mixing , production, T/R ,stores &incoming quality ,testing department . Process Engineering -process specs., work instruction , visual aids. Preparing PPAP , SPC , MSA Documents for developing . Report preparation CAPA & 8D. Coordination with customer conduct customer audit (PPAP audit & mass production audit ) & timelysubmission of action over NCS Arrangement of compound for new mold from the mixing plant. Create new part development time plan. Establish the Internal Quality standards based on customer Requirements. Coordinate with customer and vendor according to development time plan.
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MNC BPO Customer Support Voice BPO (Non Voice/Chat Process)

Fortuco Resource Solutions Private Limited

Customer Associate Customer Care Manager BPO Executive Telecalling BPO Telesales Domestic BPO International BPO Fluent English Outbound Voice BPO Non Voice Email Chat Tech Support BPO Technical Support International Voice Customer Care Executive
Urgent Hiring Customer Support Executive International & Domestic Job Location Banglore / Hyderabad / Delhi / Mohali / Jaipur Rajasthan / Indore Candidates Can apply From Pan IndiaLanguage : Fluent EnglishJob Location : Bengaluru / Hyderabad and Jaipur Rajasthan / Mohali Punjab / Indore Madhya pradesh / Delhi NCRDesired Candidate Profile* Any 12th pass out/ Undergraduate or Graduate / post graduate* Should have good communication skills* Immediate Joiner* Work from officePerks and Benefitsif candidates are willing to relocate Jaipur Rajasthan / indore / Mohali Company provide 15dyas accommodation and joining bonus 10k. Salary 23k to 34k CTC
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Team Leader

Kalp Solution

Customer Support Customercare Travel Consultant Hotelmanagent Team Leader Quality Team Leader Operations BPO Team Leader Inbound Voice Process Outbound Voice Process International BPO Voice Process International BPO Technical Support Team Handling
Eligibility:--Any Bachelor Degree-Any Non- Medical Graduate.-Excellent command over written & verbal English.-Should have min. 6 months on paper team leader in BPO experience.-Should be comfortable to join immediately or within 30 days of notice period.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Gurgaon
MS Commercial O365 Complex Technical Support Profile.International Technical Voice Process. International BPO Voice Process O365 EPS MSCommercial
We are hiring MS Commercial / O365 Complex Technical Support Profile.Good Technical skills.International Technical Voice process. Location : Gurugram Haryana. Work From Office Both Side CabsSalary Upto : Fresher 5 LPA.Salary Upto : Experience 7.5 LPA.Immediate joiners required.
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Process Associate- Night Shift

Atika Technologies Pvt Ltd.

  • 0 - 1 yrs
  • Gurgaon
Voice Process Associate IT Staffing Backend Process Technical Process Process Associate
Title- Process AssociateShift Time - 7:00 pm-4:00 am (Night Shift) 5 Day working , Saturday & Sunday Off Location: Sec-49, Gurgaon Qualification: BCA/B.Sc (IT)Job description:We are looking for Fresh Graduates who can join us as Process Associate profiles for our office in Gurgaon.Hiring for Process Associate postExcellent Computing KnowledgeFresher and experience both can ApplyGood computer skills includingStrong analytical and problem-solving skills.Have a good technical KnowledgeMust be a quick learner.It is a night-shift job (Monday to Friday working) and will have excellent career prospects.Ideal Candidates should have the right attitude with good interpersonal and analytical skills.Key Skills Required:Good English - Written and Verbal CommunicationGood Knowledge in MS-Office (Excel, Word Power-point).Should be flexible to work in shifts.Adaptability with small organizations.Fast learners / quick graspers.
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Lead Technical Support Associate

Ascentiant Business Solutions

  • 1 - 6 yrs
  • 3.0 Lac/Yr
  • Gurgaon
Phone Banker Banking Voice Process BPO Technical Support Associate Walk in
Good Communication Skills and Excellent Technical Skills
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Technical Support Executive

Waymore Recruiters

  • 0 - 1 yrs
  • 3.3 Lac/Yr
  • Gurgaon
Networking Technical Support Troubleshooting Technical Helpdesk US Process
US Inbound Blended ProcessSalary upto 29k CTC - 26K In hand6 month's BPO Experience requiredExcellent Communication skills requiredGood technical knowledge24*7 shiftsWork from Home till further noticeCandidates from Delhi NCR are preferredSystem will be providedWork Location-GGNImmediate joiners required
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Technical Support Executive - Adobe

Ascentiant Business Solutions

  • 1 - 6 yrs
  • Gurgaon
Voice Process BPO Executive Banking Phone Banker Technical Support Executive Walk in
Good Communication Skills and with Excellent Technical Skills
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Customer Associate Jobs For B.A Freshers

V Trip Holiday Services Pvt Ltd

  • Fresher
  • 6.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Support Interpersonal Skills International Call Center Voice Process Service Marketing Technical Services Inbound Process International Voice Process Grooming Customer Care
As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.
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