Technical Process Fresher Jobs in Gurgaon

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Job Title: Sales AssociateCompany: TrekOnlineWebsite: www.trekonline.inLocation: RemoteJob Type: Full-time / FlexibleAbout the Role:Are you a college student looking to earn while you learn? Or someone actively seeking a job to build your career and gain experience? TrekOnline is offering an exciting opportunity for energetic and motivated individuals to join our team as Sales Associates!In this role, you will:Be responsible for bringing in bookings and toursPitch TrekOnline to potential customers and businessesHelp build connections with adventure seekers and travel loversRepresent the TrekOnline brand in a professional and enthusiastic wayWho Can Apply: College Students Freshers Jobseekers looking for immediate opportunities Anyone passionate about trekking, travel, and customer serviceResponsibilities:Assist customers in choosing the right trekking and adventure gearAnswer customer queries via calls, messages, or in personManage sales transactions and track inventoryHelp maintain the stores cleanliness and product displaysWork with the team to achieve sales targetsSkills & Qualities:Good communication skillsFriendly and outgoing personalityWillingness to learn and take initiativeBasic knowledge of trekking or outdoor activities is a plusNo prior experience needed training will be providedWhy Join Us? Gain work experience Flexible working hours (ideal for students) Be part of a fast-growing adventure brand Build confidence, communication, and sales skills

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768

We are hiring MS Commercial / O365 Complex Technical Support Profile.Good Technical skills.International Technical Voice process. Location : Gurugram Haryana. Work From Office Both Side CabsSalary Upto : Fresher 5 LPA.Salary Upto : Experience 7.5 LPA.Immediate joiners required.

Title- Process AssociateShift Time - 7:00 pm-4:00 am (Night Shift) 5 Day working , Saturday & Sunday Off Location: Sec-49, Gurgaon Qualification: BCA/B.Sc (IT)Job description:We are looking for Fresh Graduates who can join us as Process Associate profiles for our office in Gurgaon.Hiring for Process Associate postExcellent Computing KnowledgeFresher and experience both can ApplyGood computer skills includingStrong analytical and problem-solving skills.Have a good technical KnowledgeMust be a quick learner.It is a night-shift job (Monday to Friday working) and will have excellent career prospects.Ideal Candidates should have the right attitude with good interpersonal and analytical skills.Key Skills Required:Good English - Written and Verbal CommunicationGood Knowledge in MS-Office (Excel, Word Power-point).Should be flexible to work in shifts.Adaptability with small organizations.Fast learners / quick graspers.

US Inbound Blended ProcessSalary upto 29k CTC - 26K In hand6 month's BPO Experience requiredExcellent Communication skills requiredGood technical knowledge24*7 shiftsWork from Home till further noticeCandidates from Delhi NCR are preferredSystem will be providedWork Location-GGNImmediate joiners required

Job Description:-- Should have good communication skills- Min. 6 months experience required in B2B Sales- Day shift & Fixed off- Technical knowledge with the same mindset is preferrable- Urgent joiners required- Experienced in Lead generation

USA VOICE Process -Customer serviceSal Upto-27k ctc + 2 PLIEXCELLENT COMMUNICATION SKILLSBTECH CAN APPLYTECH SUPPORT KNOWLEDGE REQUIRED 6 Months Experience in International BPO