Technical Process Fresher Jobs in Delhi NCR

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Job Title: Sales ExecutiveCompany: Web4Business SolutionsLocation: Dwarka sec-7, New Delhi, IndiaSalary: 15,000 30,000 per month (Based on experience & performance)Job Type: Full-timeAbout Us: Web4Business Solutions is a growing digital marketing and web development company dedicated to helping businesses build their online presence through Website Design, SEO, SMO, and Google Ads Services. We are expanding our team and looking for energetic, result-driven Sales Executives who are passionate about digital solutions and client communication.Job Responsibilities: Identify and generate new business leads through cold calling, email outreach, and online platforms.Pitch Web4Business services (Website Design, SEO, SMO, Google Ads, etc.) to potential clients.Understand client requirements and suggest suitable digital marketing solutions.Build and maintain strong relationships with existing and new clients.Achieve monthly and quarterly sales targets.Coordinate with the marketing and technical team for smooth project handovers.Maintain records of sales, client interactions, and follow-ups.Required Skills: Excellent communication and negotiation skills.Basic understanding of digital marketing and website services.Ability to handle client queries professionally.Good presentation and convincing skills.Self-motivated with a results-oriented approach.Qualifications:Minimum: 12th Pass / Graduate in any stream.Prior experience in sales, telemarketing, or digital marketing will be an added advantage.Freshers with good communication skills are also welcome.Perks & Benefits: Attractive incentives for performance.Career growth opportunities in the digital marketing field.Supportive work environment with training sessions.Salary: 15,000 30,000 per month(Fixed + 5,000 Incentives based on performance)

Answering customer inquiries via phone, email, chat, or in-personProviding clear, polite, and professional responsesExplaining product features, services, and policiesHandling complaints and resolving issues efficientlyTroubleshooting technical problems or order issuesEscalating complex cases to the appropriate department when neededAssisting with placing, tracking, or canceling ordersHelping customers manage their accounts or subscriptionsWhatsapp HR +91 9883241041Processing returns, refunds, and exchanges

Able to handle the customer call and provide accurate solutionResolve disputes and customer queries* to maintain strong client relationships.Ensure SLA adherence* and compliance with company/client policies.Prepare MIS reports* (daily/weekly/monthly) on performance.

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.Customer Service Representative Responsibilities:Maintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and requests.Keeping records of customer interactions, transactions, comments, and complaints.Communicating and coordinating with colleagues as necessary.Providing feedback on the efficiency of the customer service process.Managing a team of junior customer service representatives.Ensure customer satisfaction and provide professional customer support.Customer Service Representative Requirements:High school diploma, general education degree, or equivalent.Ability to stay calm when customers are stressed or upset.Comfortable using computers.Experience working with customer support.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

Job Title: Sales AssociateCompany: TrekOnlineWebsite: www.trekonline.inLocation: RemoteJob Type: Full-time / FlexibleAbout the Role:Are you a college student looking to earn while you learn? Or someone actively seeking a job to build your career and gain experience? TrekOnline is offering an exciting opportunity for energetic and motivated individuals to join our team as Sales Associates!In this role, you will:Be responsible for bringing in bookings and toursPitch TrekOnline to potential customers and businessesHelp build connections with adventure seekers and travel loversRepresent the TrekOnline brand in a professional and enthusiastic wayWho Can Apply: College Students Freshers Jobseekers looking for immediate opportunities Anyone passionate about trekking, travel, and customer serviceResponsibilities:Assist customers in choosing the right trekking and adventure gearAnswer customer queries via calls, messages, or in personManage sales transactions and track inventoryHelp maintain the stores cleanliness and product displaysWork with the team to achieve sales targetsSkills & Qualities:Good communication skillsFriendly and outgoing personalityWillingness to learn and take initiativeBasic knowledge of trekking or outdoor activities is a plusNo prior experience needed training will be providedWhy Join Us? Gain work experience Flexible working hours (ideal for students) Be part of a fast-growing adventure brand Build confidence, communication, and sales skills

Hiring for customer support

Job Title: Business Development ExecutiveA Business Development Executive (BDE) plays a crucial role in driving a company's growth by identifying new business opportunities, building relationships, and increasing revenue.About Us: Shashi Sales & Marketing has established itself as trusted a partner in digital marketing and business development. It is a leading digital business solutions provider specializing in website development, advertising, SEO, UI/UX design, social media marketing, graphic and video design, branding, PR, IT engineering, and FMCG trade services.Responsibilities:Identify and pursue new business opportunities through market research and networking.1.Build and maintain strong relationships with clients to ensure long-term partnerships.2.Develop and implement sales strategies to achieve revenue targets.3.Conduct presentations and business proposals to potential clients.4.Negotiate contracts and close deals to maximize profitability.5.Collaborate with internal teams to ensure customer satisfaction.6.Stay updated on industry trends and competitor activities.

Answering Customer Inquiries: Addressing customer questions and concerns via phone, email, chat, or in-person. Problem Resolution: Identifying and resolving customer issues promptly and effectively. Order Processing: Handling customer orders, including processing, tracking, and managing returns or cancellations. Customer Support: Providing guidance and support to customers on product usage, troubleshooting, and other technical issues.

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Urgent Hiring in Jaipur , Gurgaon & NoidaDomestic & International processVoice/Chat/Blended all process are available Good or excellent communication skills in English neededUndergraduate Fresher/Exp both Graduate Fresher/Exp bothSalary: 18k CTC to 34k CTC between5/5.5 Days Working & Day/Rotational shiftsNeed immediate joiner onlyIf you are interested send me resume on WhatsApp no 9529276858OrIf you have any reference share with me

Customer Support Representative

*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768

We are seeking a highly motivated and target-driven Telesales Executive to join our sales team. The primary responsibility of the Telesales Executive will be to make outbound calls to potential customers, explain our products and services, and close sales over the phone. The successful candidate will have a proven track record in telesales, excellent communication and negotiation skills, and the ability to work well in a team environment.Key Responsibilities:Conduct outbound calls to potential customers to promote and sell our products and services.Meet and exceed daily, weekly and monthly sales targets.Provide accurate and timely information to customers regarding our products and services.Handle objections and answer questions from potential customers.Follow up on leads and maintain accurate and up-to-date customer records.Collaborate with other sales team members to develop sales strategies and improve sales performance.Keep up-to-date with product knowledge, industry trends, and competitor activities.Requirements:Proven track record in telesales.Excellent communication and negotiation skills.Ability to work well in a team environment.Strong organizational and time management skills.Ability to handle a high volume of outbound calls and maintain accurate and up-to-date customer records.High school diploma or equivalent; Bachelor's degree in a relevant field preferred.Proficient in MS Office and CRM software.Experience in the financial services industry is a plus.If you are a self-motivated individual who enjoys working in a fast-paced environment and is passionate about sales, we encourage you to apply for this exciting opportunity.

We are hiring MS Commercial / O365 Complex Technical Support Profile.Good Technical skills.International Technical Voice process. Location : Gurugram Haryana. Work From Office Both Side CabsSalary Upto : Fresher 5 LPA.Salary Upto : Experience 7.5 LPA.Immediate joiners required.

- Data entry tasks- Maintaining bills and expense invoices- Helping with maintenance of the office, repair work- Helping with the purchasing.