Coordinate office activities and operations to secure efficiency and compliance to company policies Manage agendas/travel arrangements/ticket booking etc. for management/Senior Manage phone calls and correspondence (e-mail, letters, packages etc.) Create and update records and databases with personnel, financial and other data Assist colleagues whenever necessary Gathering, collating, and preparing documents, materials, and information for data entry. Conducting research to obtain information for incomplete documents and materials. Creating digital documents from paper or dictation. Reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies. Capturing data into digital databases and performing regular backups. Generating and exporting data reports, spreadsheets, and documents as needed. Performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed. Contacting existing customers as well as prospective customers Asking questions to the customer and understanding their specifications. Maintaining the database of the customers on a regular basis.