• coordinate office activities and operations to secure efficiency and compliance to company policies
• manage agendas/travel arrangements/ticket booking etc. for management/senior
• manage phone calls and correspondence (e-mail, letters, packages etc.)
• create and update records and databases with personnel, financial and other data
• assist colleagues whenever necessary
• gathering, collating, and preparing documents, materials, and information for data entry.
• conducting research to obtain information for incomplete documents and materials.
• creating digital documents from paper or dictation.
• reviewing all documents and information for accuracy and informing the supervisor of any errors or inconsistencies.
• capturing data into digital databases and performing regular backups.
• generating and exporting data reports, spreadsheets, and documents as needed.
• performing clerical duties such as filing, monitoring office supplies, scanning, and printing as needed.
• contacting existing customers as well as prospective customers
• asking questions to the customer and understanding their specifications.
• maintaining the database of the customers on a regular basis.