21

Solving Queries Job Vacancies in Delhi NCR

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
We are looking for a dedicated Chat Support Executive to join our team in Delhi. The ideal candidate will assist customers through online chat, addressing their inquiries and providing solutions in a timely manner. This is a full-time work-from-home position suitable for individuals with 0 to 2 years of experience.The key responsibilities include:1. **Customer Interaction**: Engage with customers via chat to assist with inquiries, complaints, and requests, ensuring a positive communication experience.2. **Problem Resolution**: Analyze customer issues and provide effective solutions, escalating complex matters to senior staff when necessary.3. **Documentation**: Keep detailed records of customer interactions and feedback, which will aid in improving services and addressing recurring issues.
View all details
  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Female
  • Delhi
Service Desk Customer Service Problem Solving English Language Query Management
As a Customer Care Assistant, you will play a vital role in ensuring customer satisfaction while supporting our team in a busy office environment in Peera Garhi, Delhi. This position is ideal for motivated individuals who are eager to start their career in customer service.Your main responsibilities will include responding to customer inquiries through phone and email, providing accurate information about products and services, and assisting customers with any issues they may encounter. You will also keep detailed records of customer interactions to improve service quality and ensure follow-ups are timely.Additionally, you will work closely with the sales team to process orders, handle returns, and manage customer feedback. Your ability to create a friendly and welcoming atmosphere will help build strong relationships with our clients.To succeed in this role, you should have excellent communication skills, both spoken and written. A patient and empathetic approach towards customers is essential. Being organized and detail-oriented will help you manage multiple tasks effectively. Having basic computer skills is necessary for updating records and communicating through digital platforms. No prior experience is required; however, a positive attitude and willingness to learn are crucial. This full-time position is designed for female candidates who are ready to contribute to a team-oriented environment and grow within the customer service field.
View all details
  • 2 - 8 yrs
  • 4.3 Lac/Yr
  • Noida
Warranty Handling Warranty Administration Customer Management Workshop Management Team Leader Handling Customer Queries Problem Solving Diagnostics
We are looking for a dynamic and technically skilled Workshop Manager to lead our Bajaj & KTM authorized service workshop. The ideal candidate should have in-depth knowledge of two-wheeler service operations, strong leadership capabilities, and a passion for delivering exceptional customer service.Key ResponsibilitiesOversee daily workshop operations, ensuring efficiency, productivity, and adherence to brand standards (Bajaj, KTM, Chetak)Supervise and guide the team of technicians and service advisorsEnsure timely and high-quality servicing, repairs, and diagnosticsManage job card flow, spare parts coordination, and workshop inventoryAddress customer concerns effectively, ensuring satisfaction and retentionBuild strong customer relationships with a proactive and professional approachEnsure compliance with safety protocols and cleanliness in the workshopMonitor key performance indicators (TAT, customer satisfaction, repeat complaints, etc.)Report to senior management on workshop performance and improvementsDesired Candidate ProfileMinimum 5 years of hands-on experience in a two-wheeler workshop environment (Bajaj/KTM experience preferred)Strong technical know-how and the ability to diagnose and troubleshoot effectivelyExcellent leadership and team management skillsPleasing personality with excellent communication and interpersonal skillsProactive approach to customer service and relationship managementFamiliar with digital job card systems, service CRMs, and warranty protocols
View all details

Sales Specialist - Okhla Delhi

CMK Healthcare Pvt Ltd

  • 2 yrs
  • Okhla Delhi
Professional Communication Sales Active Listening Professional Phone Etiquette Relationship Building Solving Queries Target Achievement Records Management Self-motivated and Result-oriented Ability to Work Under Pressure Sales Ability Understanding Of Healthcare Services and Procedure
1. Answering queries & attending calls generated through the digital platform.2. Understanding the patient's concern and attending to their queries regarding the treatment.3. Data maintenance and regular follow-ups.4. Conversion of leads to actual sales that in turn leads to the revenue growth.5. fixed salary + incentive.6. Target-based job.7. Problem-solving attributes and patience for patient handling.8. Excellent communication & interpersonal skills for connecting with patients.9. Fluency in English (for international patients) will be preferred.10. Knowledge of medical insurances (Govt. & Non-Govt.) will be an added advantage.
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!
  • 0 - 2 yrs
  • 3.8 Lac/Yr
  • Gurgaon
Customer Service Client Solutions Solving Queries Chat Support Chat Process BPO Non Voice Process Customer Support Customer Care
COMPANY NAME-VERTEX GROUP OF COMAPNIESWorking days- 6 days workingexperience-06 to 1+yrsalary range-25 to 30 k CTCDesignation: CHAT SUPPORTLOCATION-Gurgaon sec 18phase-4 Udyog Vihar, Harayana(120001)ResponsibilitiesRespond to inquiries: Address customer questions and issues promptly and accurately through live chat platforms.Resolve problems: Troubleshoot and resolve customer problems, ranging from technical issues to order-related concerns.Provide information: Offer detailed information about products and services and help customers use specific features.Manage multiple conversations: Handle several chat conversations at once while maintaining efficiency and professionalism.Document interactions: Maintain detailed and accurate records of all customer interactions and transactions.Escalate issues: Escalate complex or unresolved issues to the appropriate internal teams for further assistance.Ensure customer satisfaction: Follow up with customers to ensure their issues are resolved and strive to exceed their expectations.
View all details
  • 0 - 4 yrs
  • 4.5 Lac/Yr
  • DLF Phase III Gurgaon +1 Noida
Customer Care Customer Handling Solving Queries Problem Solving International BPO Customer Service Call Center Customer Support Customer Communication Outbound Calling Banking Process Domestic BPO International BPO Voice Process
Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)
View all details

Hiring For CRM Manager

JOB24by7 Recruitment Consultancy Services

  • 2 - 5 yrs
  • Noida
CRM Real Estate Customer Query Resolution Meeting Scheduling Coordination Documentation Record Keeping Lead Management Sales Support Post-Sales Support Communication Interpersonal Skills Conflict Resolution Client Engagement Presentation Skills Organizational Operational Skills Time Management Multi-tasking Problem-Solving Adaptability Team Collaboration CRM Tools
Key Responsibilities:Manage complete CRM operations and documentation.Schedule and coordinate client meetings.Resolve client queries and ensure smooth communication.Act as the first point of contact for client relationship management.Requirements:Minimum Graduate.Must have proven experience in hardcore CRM within the Real Estate industry.Strong communication, problem-solving, and client-handling skills.Confident, proactive, and detail-oriented.
View all details
Customer Service Safety Awareness Problem Solving Handling Customer Queries Problem Resolution Hard Working Adaptability
As a Crew Member at McDonalds, you will play a key role in delivering an exceptional customer experience. You will be responsible for providing fast, friendly service, preparing quality food, and maintaining a clean and welcoming restaurant environment. This role requires teamwork, attention to detail, and the ability to work in a fast-paced setting.
View all details
  • 0 - 3 yrs
  • 4.3 Lac/Yr
  • Delhi
Customer Care Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries Non Voice Process Client Solutions
We are looking for a friendly and reliable Chat Support Executive to join our customer service team.In this role, you will be responsible for providing real-time assistance to customers through live chat, ensuring their inquiries are addressed efficiently and professionally. The ideal candidate will have excellent communicationskills, a problem-solving mindset, and a passion for delivering outstanding customer service. You will play a key role in ensuring customer satisfaction and helping build lasting relationships with our clients.Key Responsibilities:Live Chat Support:Respond to customer inquiries in a professional, accurate, and timely manner via live chat.Provide assistance to customers with a variety of queries including product information, order status, account issues, and troubleshooting.Use chat software and tools to manage and resolve customer issues quickly and efficiently.Issue Resolution:Assist customers with resolving technical issues, billing inquiries, product concerns, and other related queries.Identify and escalate issues that require further attention to the appropriate department or senior team member.Follow up with customers to ensure their issues have been resolved to their satisfaction.Customer Interaction & Relationship Management:Build rapport with customers and maintain a positive attitude throughout all interactions.Offer personalized solutions to customers based on their individual needs and preferences.Ensure that all customer communications are friendly, professional, and helpful.Product Knowledge & Support:Stay up to date with product knowledge, company policies, and industry best practices to provide accurate and helpful information to customers.Guide customers through product features, services, and troubleshooting processes.Documentation & Reporting:Document and maintain accurate records of customer interactions, inquiries, and resolutions.Provide feedback and suggestions to improve processes,
View all details

Hiring For Chat Support Executive

Enirmaan Tech Solutions Pvt Limited

  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Noida Sector 63
Customer Care Client Solutions Non Voice Process Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries
Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset
View all details
  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Gurgaon
Customer Service Customer Support Ecommerce Customer Care Customer Handling Lingerie Cce Solving Queries Fashion Customer Management Client Satisfaction Customer Relationship CSE Customer Complaints
Post: Customer Care Executive - FemaleJob Location: Gurugram / GurgaonCompany Brand: Savvyy (Ladies Inner Wear)WhatsApp/Mobile: 9899546490 Customer Support Order Assistance Product Guidance Issue Resolution CRM ManagementRequired Candidate profile1-3 years of experience in customer service, preferably in e-commerce, fashion, or lingerie retailExcellent communication skills in EnglishEnsure smooth order fulfillment & customer satisfaction
View all details

Freshers For Client Servicing Executive - Gurgaon

EasyFix Handy Solutions India Pvt Ltd

  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Gurgaon Sector 44
Communication Problem Solving Solving Queries MS Excel Client
Easyfix Handy Solutions India Pvt. Ltd. is seeking a dynamic and customer-focused Client Servicing Executive to join our team at our office in Sector 44, Gurugram. The ideal candidate will have a passion for delivering exceptional customer service, a positive attitude, and the ability to manage and resolve client issues efficiently. This role involves maintaining relationships with clients, ensuring smooth service delivery, and supporting the organization in achieving its business objectives.
View all details
  • 0 - 6 yrs
  • 1.8 Lac/Yr
  • Noida Sector 6
Customer Management Solving Queries Product Promotion
Health Advice Officer
View all details
  • 0 - 1 yrs
  • 2.8 Lac/Yr
  • Noida Sector 63
Customer Relationship Customer Service Inbound Good Communication Skills English Customer Support Chat Process Customer Handling Query Management Problem Solving
*Job Title:* Customer Support Executive*Location:* Noida (Office-based)Process: Flipkart Hyperlocal *Job Description:*- Provide exceptional chat support to Flipkart customers- Resolve customer queries and concerns in a timely manner- Offer accurate and helpful information about Flipkart services and policies- Maintain a high level of customer satisfaction and ensure a positive customer experience*Requirements:*- Graduate degree- V5 level communication skills- Freshers & experienced candidates welcome*Salary & Benefits:*- 18,000 - 23,000 CTC- Cab facility for late shifts (10pm-6am)*Interview Process:*- HR- Versant- OPS
View all details
  • 0 - 2 yrs
  • Greater Noida Sector 62
Call Customer Care Customer Service Troubleshooting Skills Voice Process Problem Solving Inbound Complaint Handling English Language Inbound Voice Process Voice Support Hindi BPO Domestic Calling Telesales Work From Home Query Management
Hiring Alert: Tech Mahindra Voice and non voice Process )- (Work from office) Noida location.Job Role: Customer care executive (6 Days Working Profile)Responsibilities:*Have to provide the best resolutions to the customer.*Able to work in 24*7 Shifts.Requirements:*Any Graduate/Post Graduate can apply.* GoodCommunication Skills in hindi and english Required.*Only Immediate Joiners Required.* Experienced candidates can apply .Package and other Benefits:*Salary bar: 1.70LPA to 2.10LPA*Performance based incentives.*General Shifts will be given to Female Candidates after training.* Transport allowance will be given to the Male candidates in odd timings.* Provident Fund and Employee State Insurance available.How to Apply:Interested Candidates can directly walk-in at: B-19, Techmahindra, Opposite DME College Noida Sector-62Contact:Hr. Neetu Mishra (8810230624) Tech Mahindra
View all details

Team Leader

P. K. Placement Security & Consultancy

  • 2 - 5 yrs
  • 3.8 Lac/Yr
  • Ballabhgarh Faridabad
Team Management Skills Loan Officer Communication Skills Solving Queries
Review portfolio quality; Exp: 2-6 years; Job Responsibilities Team Management Ensure timeliness & discipline among reporting Credit Officers.Ensure that reporting Credit Officers report to the branches as per the schedule shared by PM.Ensure that all reporting Credit Officers have cordial relations with their Loan Officers & PMs.Ensure maximum productivity is delivered by reporting Credit Officers by daily & weekly planning & reporting.Guide & train reporting Credit Officers on aspects like assessment, underwriting, policies etc. required for effectively discharging their day to day activities.Resolve queries of reporting Credit Officers in a timely manner.Shadow all reporting Credit Officers to understand the challenges faced by them on field and guide accordingly.Conduct weekly one to one with all reporting's and reviews the officer's performance on a regular basis.Underwriting Ensure end to end verification of facts presented by LO through 100% customer visit as defined in the policy by self & team.Ensure error free forms are sent to RO by self & team (Ensure IL QC norms, procedure & policy criteria are met).Ensure necessary escalations and approvals are sought for all deviation cases by self & team.Visit cases being underwritten by reporting Credit Officers where the CO/LO/PM see more risk.Sample visit cases approved by reporting Credit Officers to review the quality of cases underwritten by them.Double check sample files approved by reporting Credit Officers to review the quality of QC.Portfolio Quality PAR% and DR % of branches handled by self & team.FTOD Follow up and Collections by self & team.Branch Credit Score branches handled by self & team.Non Starter cases underwritten by self & team.Audit Score in Financial Analysis and Documentation for branches handled by self & team.Review portfolio quality of cases underwritten by all the reporting Credit Officers and share observations & feedback on an ongoing basis.Self Development, Initiatives & Discipline Feedback
View all details

Customer Support Executive

Rightfit Resources OPC Pvt. Ltd.

Excellent Communication Skills Problem-solving Skills Patience Ability to Handle Customer Queries Handle Customer Complaints Customer Support Walk in
Dear Candidate,Greeting From Right Fit Resources OPC PVT LTD,we are urgently hiring !!!POSITION: - Customer Support Executive QUALTIFICATION: - 10th Pass/fail, 12th Pass/fail, Any GraduateSALARY: - 10,000 to 35,000LOCATION: - bhubaneswar All over odisha, all over india EXPERIANCE: - FRESHER / EXPERINACEDJob Description: Handling customer service calls or online inquiries, resolving customer issues, providing information and support.CONTACT PERSON: HR
View all details

Gynaecologist

Space Consultant

  • 1 - 3 yrs
  • 50.0 Lac/Yr
  • Greater Noida
Problem-solving Diagnostic Skills Patients Care Families Query Walk in
Dear Doctor,We are one of leading medical recruitment consultant. We need Gynecologist for famous hospitals Over India .Kindly check vacancies through following link (You can save this links for future vacancies also)Gynecologist vacanciesDoctors Vacancies at medical colleges:Total Doctors vacancies:(Please Ignore if not relevant/Refer your colleague/ Circulate in your groups for help/ Contact us if you need any staff for your hospital) Thanks & Regardskanika Parashar( HR Recruiter)
View all details
  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Gurgaon
Excellent Communication Skills Customer Service Query Solving Customer Care
Candidate should able to solve the query.Voice process- Inbound process.Rotational shifts and Rotational week off.6 days working.
View all details

Telecalling Executive

The Star Solution

  • 0 - 1 yrs
  • 8.0 Lac/Yr
  • Noida Sector 2
Onboarding Customer Support Cold Calling Queries Solving Telecalling
In This proess you have to coordinate with the seller regarding the registration of Meesho, Amazon,Flipkart.Must have knowledge ,how to do registraion on Meesho, Flipkart, Amazon.Onboarding Skills. Basic Knowledge of computer.Customer Support.Required - Hindi and English Language.Day Shift- 10:00am to 7:00 pm.Salary-Depends on your intervies and skills also.Fresher can also apply .Job Types: Full-time,
View all details
  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Gurgaon
Customer Care Customer Service Customer Support Client Solutions Non Voice Process Solving Queries Call Center Chat Support Chat Process BPO
As a Chat Support Executive, you will provide excellent customer service through online chat platforms. You will assist customers by answering their questions and resolving issues promptly and effectively.Key Responsibilities:- **Customer Interaction:** Engage with customers through chat, addressing their inquiries and concerns in a friendly manner. You should listen actively and understand their needs to provide accurate responses.- **Problem Resolution:** Identify customer issues and troubleshoot them efficiently. You may need to guide customers through solutions or escalate complex issues to appropriate teams if necessary.- **Product Knowledge:** Maintain up-to-date knowledge of our products and services. You will need to explain features and benefits clearly to customers, helping them make informed decisions.- **Documentation:** Accurately document interactions with customers using internal systems. This will help in tracking issues and improving service quality based on customer feedback.Required Skills and Expectations:- Strong communication skills, both written and verbal, are essential for conveying information clearly and effectively. You should be able to interact confidently with customers.- Basic computer skills are necessary, including familiarity with chat software and online navigation. A good typing speed will also help in responding to customers promptly.- A positive attitude and a willingness to learn are vital, especially for those with less experience. Teamwork and adaptability will support your success in this role.
View all details
View More Jobs