Software Support Executive 12th Pass Fresher Jobs in Delhi

We are looking for a dedicated Email Support Executive to join our team in Badarpur, Delhi. This role is ideal for individuals who have just completed their education and are eager to start their career in customer support.Key responsibilities include responding to customer inquiries via email. You will need to address concerns, provide information about our services, and offer solutions to issues faced by customers. It is important to ensure that all communications are clear, polite, and professional.Another important responsibility is to maintain accurate records of customer interactions. This involves logging emails and tracking the status of each case to ensure timely follow-up. You will also collaborate with other departments to resolve complex issues that require additional expertise, ensuring a smooth experience for customers.Required skills include excellent written communication abilities. You should be able to express ideas clearly and professionally through email. Basic computer skills are also necessary, as you will be using various software tools for communication and record-keeping. Expectations for this role include a positive attitude and a willingness to learn. As a newcomer, you should be open to feedback and strive to enhance your skills continuously. Being a team player is essential, as you will work closely with your colleagues to provide the best support to our customers.

Candidate should be able to communicate in moderate English and having basic knowledge of Tally Software Training will be provided to selected candidates on LIVE data of GST, TCS, TDS, E-Invoice & E-way bill. Selected candidates will be working on Tally Solutions Pvt Ltd (The company who manufactured Tally Accounting software) voice process to handle PAN India customers.