SIP Jobs

Job Openings for 50 Wealth RM - Investment Portfolio Advisor Jobs with minimum 4 Years Experience in Bangalore, Hyderabad, Mysore, Manglaur, Vijayawada, Visakhapatnam, having Educational qualification of : Other Bachelor Degree with Good knowledge in Exp in Selling Wealth Products MF, PMS, AIF, SIP, Insurance, NISM 5 Mandatory etc.

Job Title: Technical Support Team Lead / Technical Manager (VOIP Services)Location: Hyderabad, IndiaShift: US Shifts (Night Shift)Workweek: 5 days per week (Weekends Off)Job Overview:We are looking for an experienced Technical Support Team Lead or Technical Manager to manage our VOIP services support team. The ideal candidate will have a strong technical background in VOIP technologies, excellent leadership skills, and the ability to handle complex technical issues while ensuring excellent customer satisfaction. This role involves overseeing a team of engineers, providing escalated support for VOIP-related issues, and ensuring high-quality service delivery to clients, especially in the US market.Key Responsibilities: Lead, mentor, and manage a team of technical support engineers specializing in VOIP solutions. Provide technical guidance and escalate complex technical issues to the appropriate teams when necessary. Oversee and ensure the team delivers high-quality support for VOIP products and services, ensuring timely resolution of issues and customer satisfaction. Manage the ticketing system, track ongoing issues, and ensure that SLAs are met consistently. Perform root cause analysis for recurring technical issues and work with product teams to implement solutions. Collaborate with engineering teams to provide feedback and improve the product or service offerings based on customer experiences and support cases. Develop, maintain, and update troubleshooting guides, knowledge base, and standard operating procedures (SOPs) for the support team. Manage customer escalations and provide high-level technical support for complex VOIP-related queries. Provide reporting on team performance, including incident resolution, customer feedback, and process improvements. Implement training programs for the support team to ensure they stay updated with the latest VOIP technologies and trends. Participate in hiring, onboarding, and performance evaluations for team members. Work in US Shift hours, collaborating with US-based teams and clients.Skills & Qualifications: Experience: Minimum of 5-7 years of experience in technical support, with at least 2-3 years in a leadership role in the VOIP/Telecommunications industry. Technical Skills:o Strong knowledge of VOIP technologies (SIP, RTP, PSTN, PBX, IP Telephony).o Experience with VOIP platforms like Asterisk, FreePBX, Cisco, Avaya, or similar technologies.o Familiarity with networking concepts such as IP addressing, DNS, DHCP, VPNs, and firewalls.o Proficient in troubleshooting issues related to VOIP call quality, connectivity, and infrastructure.o Understanding of telecom protocols and systems (SIP, H.323, QoS, and QoE).o Hands-on experience with server and network management, including Linux/Unix-based systems.o Familiarity with ticketing and CRM systems (Zendesk, Freshdesk, JIRA, etc.). Soft Skills:o Excellent communication skills, both verbal and written.o Strong problem-solving abilities and analytical thinking.o Ability to manage high-pressure situations and prioritize tasks effectively.o Proven leadership skills with the ability to motivate and manage a team.o Customer-focused mindset with a dedication to delivering exceptional service. Education:o Bachelor's degree in Computer Science, Information Technology, Telecommunications, or a related field. Advanced certifications or a Masters degree is a plus.Preferred Qualifications: Experience working in a US Shift or a 24/7 support environment. Knowledge of cloud-based VOIP solutions (e.g., AWS, Azure, Google Cloud). Experience with VOIP billing systems and integrations. Certifications like CCNA, CompTIA Network+, or ITIL Foundation would be an advantage.akhil@vitelglobal.com, 9573584606

Resolve issues and requests with Teams voice and meeting collaboration technology and services, including dial-in conferencing, deskconference phones, and PSTN interfaces. Work with external service providers where necessary.60%Proactively investigate service quality of Teams by using built-in quality reporting and conducting weekly service reviews with partners as necessary. Recommend changes to configuration, process, architecture to improve service quality for Solenis users.10%Provide support for mobile phone questions and issues not related to billing.10%Support audio-visual technology and conference room technology. 10%Manage the InContact call center routing application.10%

1. Study of process parameters thoroughly2. Design of the equipment as per standards (ASME, TEMA)3. Cost price estimation of the equipment as per design planned4. Meeting with the client and understanding and clearing their technical requirements5. Preparation of technical offer as per standards6. Preparation of Bill of Materials and Bill of Quantity as per design7. Co ordination with purchase for the costing of materials (Raw material, Consumables, Flanges, Labor)7. Co ordination with purchase for the costing of materials (Raw material, Consumables, Flanges, Labor)9. Standardize the estimation sheet for the fellow subordinates so that the costing stays inline with the design parameters

Position: Telecom Developer (NodeJS, Asterisk, SIP) Location: Mohali Company: Azalio TechnologiesAbout Us: Azalio Technologies is a leading provider of telecom and cloud technology solutions. We excel in cloud deployments (private and public), 5G, O-RAN applications, and DevOps practices. Join us to work with a dynamic team on cutting-edge telecom solutions and enjoy opportunities for continuous learning and career advancement.Key Responsibilities: Develop Telecom Solutions: Create and maintain telecom applications using Asterisk and SIP, focusing on high performance. Backend Development: Build robust backend services and APIs with NodeJS for telecom systems. Collaborate with Team: Work with architects and developers to translate requirements into solutions and ensure quality. Optimize Applications: Enhance performance and scalability of telecom applications. Integrate with CRMs: Connect telecom apps with CRM systems like Salesforce, Zoho, and Leads Square. Troubleshoot Issues: Resolve complex telecom system issues to ensure service reliability. Stay Updated: Keep abreast of the latest telecom trends and technologies.Qualifications: Experience: 5-8 years in telecom app development with Asterisk and SIP expertise. NodeJS Proficiency: Strong backend development skills in NodeJS and RESTful API creation. Telecom Protocol Knowledge: Deep understanding of SIP and hands-on experience with Asterisk PBX. CRM Integration: Experience integrating telecom systems with CRM platforms. Problem-Solving: Strong analytical skills to troubleshoot and optimize systems. Team Player: Excellent communication and collaboration skills. Education: Degree in Computer Science, Telecommunications, or equivalent experience. Additional Skills: Familiarity with VoIP, WebRTC, and cloud-based telephony solutions is a plus.E.mail- snehasinghven@gmail.com

Compnay name: Avineon india Designation: SPI EngineerExperience:1-6 yrsLocation: Hyderabad Ctc: Based on current CTCNotice period: 30 daysEducation: B tech/B.ESkills: SPI -loop drawing, writing spi specification sheet & modules and implementation,spi instrumental index, modyfiying sheets, basic administration Instrumental loop writing using ESI in SPIContact:7396003557

Responsibilities: Drive sales of Mutual Funds, Non Convertible Debenture, Fixed Deposits, SIPs, TPP, etc. Achieve aggressive sales targets set by the company. Develop and maintain relationships with clients to promote financial products. Provide financial advice and guidance to clients based on their needs. Stay updated on market trends and product knowledge.Requirements: Proven experience in sales, preferably in the financial services sector. Strong understanding of Mutual Funds, Non Convertible Debenture, Fixed Deposits, SIPs, TPP, etc. Excellent communication and interpersonal skills. Ability to work under pressure and meet deadlines. Relevant certifications or qualifications in finance or sales would be a plus.

VOIPUbiquitiAndheri (E)Job DescriptionProcessThey are looking for a motivated candidate to joinour UniFi Talk team as a VoIP Support Engineer.UniFi Talk is a full-featured, affordable,subscription-based, Voice over Internet Protocol(VoIP) phone solution that we designed for smalland medium-sized businesses looking for a plug-and-play phone system. Youll work closely withour customers, engineering, and management todrive UniFi Talks success by solving customersupport cases and collaborating on productimprovementsAbout ProcessCommunicate with customers of UniFi Talk andother related Ubiquiti products and services todiagnose and tackle VoIP and network-relatedissues Own customer cases from initial creation toresolution, collaborating with other support andproduct team members Work with engineering and management todiagnose and resolve critical, escalated issues Identify issues through support trends andsuggest corrective actions to engineering toelevatethe quality of product and UX Reproduce reported issues in internal lab setups Use acquired knowledge to suggest andcontribute to Knowledge Base articles Stay up to date on Ubiquiti features andtechnology by attending training, Requirement2+ years of experience in VoIP-related problemsolving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP,SDP, RTCP, TCP, UDP Strong network troubleshooting skills, includinganalyzing packet captures using tools such asWireshark Excellent communication and interpersonalskills (is a must) Customer-centric mindset High attention to detail Outstanding organizational skills Good team player who can work bothindependently and as a part of a team, with theability totake initiative

Roles and Responsibilities :* New client acquisition for Trading and Demat account* Revenue generation through brokerage* Cross selling of investment products, Equity and Advance brokerage product (as per clients needs)* Maintaining client relationship* Remain update about the latest investment products and market trend* To guide the client about the suitable investment / trading products as per clients profile* To ensure the achievement of Acquisition Targets of HNI clients, Retail clients* No Field work* Opening for Sharekhan Demet processQualifications & Experience:* Any Graduate/Any Postgraduate* Age not more than 35 Years* Experience in Securities/Advisory/Broking will be an added advantageSkills :* Should have depth knowledge of all financial products* Should be target oriented* Should have good communication, presentation and interpersonal skills* Should have good telemarketing skills* Should be self-initiative* Remain updated about the present market scenario and financial market products and trends* Should have the zeal to help clients in achieving their financial goals

As a technical support/helpdesk employee, youll be monitoring and maintaining the systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, or email issues, youll be the first person employees will come to.Tasks can include installing and configuring our software, diagnosing hardware/software faults and solving technical problems, either over the phone or email or live chat.As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer.You will work for software providing after-sales support .Some tasks you may be involved in include: Working with customers to identify problems and advising on the solutionLogging and keeping records of customer queriesAnalyze call logs so you can spot common trends and underlying problemsUpdating self-help documents so customers can try to fix problems themselvesTesting and fixing faulty featuresAnalyze SIP traceYou should have the following technical experience:Linux and being able to install software and Troubleshoot on LinuxSIP trace and understanding of SIP protocolExperience in multiple class4 SoftSwitch vendorExperience in SQL

Job Type - Operations JobJob Requirements1). Update Records2). Handle Client queries3). Client Interaction4). Fill up Forms5). Update Portfolio to Clients6). Prepare a Return Chart of Mutual Funds for Clients7). Well-versed with MS Word, Excel, Powerpoint, Google Sheets, Google Calendar, GmailTimings1). Monday - Saturday: 09:00 AM to 06:00 PM2). Saturdays Off - Second and FourthAttire Weekdays: Formal Attire / Saturdays: Casual Attire

Heart Business Solutions (HBS) is looking for an IT specialist, more specifically a Call Center Technology Specialist, who will help in the development of the company's activities in a new market in China, first part of the work will be to find a terminal, a local application for calls (call center), Sip telephony, and Service call center.Our future specialist need to have extensive knowledge and hands-on experience with Call Center KPIs and metrics in support of Analysis and Reporting. Good knowledge of networking concepts in Call Center area, call-center software used in China. Our vacancy is fully remote and can have flexible schedule. It would be better if the candidate for this position was in China.Heart Business Solutions, LLC is an important marketing and distribution player. We are committed to our strong philosophy: Quality is our best business plan. We often find that companies need foreign suppliers or special products that they cannot find on the local market. Heart Business Solutions (HBS) has valuable experience in the import business, as we work with some of the most innovative and creative vendors and experts as a team because it is important for us to develop and organize the distribution of new and interesting products. Our company offers products from foreign companies with which we have signed exclusive rights.You can find more about our company at our website.

RELATIONSHIP MANAGER JDRole and Responsibilities:1) Acquiring new clients for opening Demat & Trading accounts through networking, data base, references and generate the margin in the same.2) End to end customer relationship management.3) Meeting prospect clients as well as present clients for developing and maintaining relationships.4)Selling all kinds of Financial Products such as Mutual Fund, SIP, Insurance, Loan, AIF, PMS, AG, Currency, Commodity, Options etc.5) Have a customer centric approach and ensure that customers are serviced well.6) Ensure that the customer actively trades after opening the account.7) Helping clients on their Investments and managing their overall financial portfolio and deepening the wallet from existing clients.8) Keep track of evolving financial markets and government policies which impact approach and strategies.Qualifications and Experience: 9) Graduation/Post Graduation in any stream.10) 4 plus years of hard core experience in Sales profile for Advisory product.Note: - It's a Sales profile Including Field Work.Experience: 3 to 15 Years.Salary :- No Bar For Right Candidate.Working days : Monday to Friday.Working Hours : 9am to 5pm.Location : BKC.

Graduate / Postgraduate 5-10 years of Sales experience in managing partners / distributors / franchisee network of financial products from financial services industry (e.g. Mutual Funds.Manager will be responsible for acquiring Preferred clients (HNI/Ultra HNI ).Lead or Team Handler with Team Management skills.Candidates having AUM (Asset under Management) and connect with Mutual Fund Distributors / Wealth Management companies / IFA / IRA is must.To prospect, acquire and drive business through partners.Responsible for identifying customer needs, assessing their risk appetite and providing them investment options on the lending side.To achieve budgeted targets in terms of amount of clients/volume of business & assets.To research, investigate and update themselves on available investment opportunities / financial market trend.To contact clients periodically and determine if they are satisfied with the service and returns generated. Also, to review their investment needs to determine whether market changes, life changes, economic changes, or financial performance indicate a need for portfolio reassessment.To provide various investment performance reports and summaries to the clients.To conduct and assist in organizing seminars, workshops and other business development activities.To prepare the MIS reports in the specified formats.

- Excellent written and oral communication skills in English.- Good customer service experience.- Extremely customer focused with high level of empathy and other soft skills.- A working knowledge of VoIP,SIP,H323 and PBX related protocols, and standards preferred.- Good experience/knowledge of Data Networking.- PBX experience is mandatory.Knowledge, understanding, and practical application of technologies, protocols, and relatedstandards including layer 3 switching (OSI model), TCP/IP, Ethernet, LAN, WAN, and IP routers.- Good experience and knowledge of Telephony protocols and interfaces, T1, E1,PRI, QSIG, and analog trunking. A complete understanding of the technologies and protocols that are required to deployand manage a distributed architecture, e.g., numerous devices connected across an IPnetwork.- Experience/knowledge of the Contact Center environment, including call flow, CTIintegration, Reporting and Work Force Management.- A complete understanding of current telephony applications and the vendors that supplythe applications including Collaboration and Conferencing, ACD, IVR, and CTI, IM .- Knowledge, understanding, and practical application of basic computer systems includingdisk management, file systems, memory management and related concepts.- Bachelor??s degree or related experience is required. Microsoft MCSE and/or CISCOcertifications are considered a plus.Experience: 1+ yrs ?? 4yrsExcellent communication skillsShifts: 24 / 7 rotationalJob Location: Chennai- Focus on rapid identification and resolution of customer issues.- Provide first level support to partners and customers.- Answer questions and perform initial triage on problem reports.- Document each customer interaction using either our Siebel or Salesforce.com CRMapplication, depending on type of phone system being supported.

The person will be a part of the core product development team of Denovolab. The person will be responsible to lead and participate in the testing of features on the SIP switching platform.The job involves working in a challenging start-up environment requiring a fast paced, flexible and adaptive approach towards methods, processes and techniques used in product testing of a complex telephony platform. Multi-tasking and switching between different roles is a key aspect of the job. It requires the person to have the orientation and capacity to deliver while working in a small team. Participate and contribute in ideating and developing innovative features on the Denovolab switch.