As a Reservation Staff member in Chandigarh, you will play a crucial role in managing customer bookings and providing excellent service. This position is ideal for individuals looking to start their careers in the hospitality industry.
Key Responsibilities:
- **Manage Bookings**: You will handle incoming reservation requests by phone, email, or in person, ensuring accurate information is recorded and processed.
- **Customer Service**: Deliver friendly and professional service to customers, answering questions and resolving issues promptly to enhance their experience.
- **Maintain Records**: Keep detailed records of all reservations and transactions to ensure proper documentation and easy access for future reference.
- **Coordination with Other Departments**: Collaborate with other staff members to ensure smooth operations and to communicate any special customer requirements or changes in reservations.
Required Skills and Expectations:
Candidates should have a high school diploma (12th pass) and a passion for working with people. Good communication skills in English and Hindi are essential for interacting effectively with customers. Basic computer knowledge, including familiarity with reservation systems and Microsoft Office, is expected. Attention to detail and the ability to work under pressure are important, as you may need to manage multiple reservations simultaneously. A positive attitude and a willingness to learn will make you a valuable addition to the team.
Experience
0 - 2 Years
No. of Openings
865
Education
12th Pass
Role
Reservation Staff
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, Two-way Cab