Service Operations Manager Job Vacancies in Kolkata

We are looking for dedicated and motivated individuals to join our team as Airport Staff in Kolkata. This position requires commitment and the ability to work in a fast-paced environment. **Key Responsibilities:**- **Customer Service:** Assist passengers with check-in procedures, provide information about flights, and address any concerns they may have to ensure a pleasant travel experience. - **Baggage Handling:** Responsible for the efficient loading and unloading of luggage from aircraft, ensuring items are handled with care to avoid damage.- **Security Checks:** Conduct security screenings of passengers and their luggage to uphold safety regulations, ensuring all protocols are strictly followed.- **Coordinating with Airlines:** Collaborate with various airline representatives to facilitate smooth operations and assist in resolving any issues that may arise.- **Emergency Response:** Be prepared to respond to emergencies effectively, following established protocols to ensure passenger and staff safety.**Required Skills and Expectations:**Candidates should have a minimum of a 12th-grade education. We welcome applicants with 0 to 6 years of experience in customer service or related fields. Strong communication skills are essential to interact with passengers and team members. A positive attitude and the ability to work well under pressure are crucial. Punctuality and reliability are expected, as airport operations run on strict schedules. Flexibility to work varied shifts, including weekends and holidays, is important.

We are looking for a Ground Staff Supervisor to join our team in Kolkata. This is a full-time position for someone who has completed their 10th grade and has little to no prior experience. The supervisor will manage a team of ground staff and ensure smooth airport operations.**Key Responsibilities:**- **Team Management:** Oversee daily activities of the ground staff, ensuring that all tasks are carried out efficiently and on time.- **Training and Development:** Assist in training new employees on proper procedures and safety regulations, helping them understand their responsibilities.- **Customer Service:** Provide excellent service to passengers, addressing their needs and resolving any issues that may arise during the ground handling process.- **Safety Compliance:** Ensure that all operations follow safety standards and protocols to maintain a secure working environment.- **Performance Monitoring:** Evaluate the performance of the team members and provide constructive feedback to help improve their work.**Required Skills and Expectations:**Candidates should have a positive attitude and the ability to work in a fast-paced environment. Strong communication skills are essential for interacting with both team members and customers. Attention to detail and problem-solving skills are necessary to handle challenges effectively. The ideal candidate should be reliable, punctual, and able to work collaboratively with others. Since this role involves supervising a team, leadership qualities and the willingness to motivate others are important.

As an Airport Passenger Service Associate in Kolkata, you will play a vital role in ensuring passengers have a smooth and pleasant experience during their time at the airport. This full-time position is ideal for individuals with a passion for customer service and a desire to work in a dynamic environment.**Key Responsibilities:**- **Customer Assistance:** Welcome passengers, assist them with check-in procedures, and provide information about flight schedules and airport facilities.- **Check-In Support:** Help passengers complete check-in processes, including baggage handling and issuing boarding passes, ensuring a seamless travel experience.- **Problem-Solving:** Address and resolve any passenger queries or issues, offering solutions to enhance customer satisfaction during their airport journey.- **Coordination with Departments:** Work closely with airline teams and other airport staff to communicate passenger needs and ensure smooth operations.- **Maintaining Cleanliness:** Ensure that check-in areas and waiting lounges are clean and organized, creating a welcoming atmosphere for passengers.**Required Skills and Expectations:**- Excellent communication skills are essential for interacting effectively with passengers and team members.- A friendly and approachable demeanor will help create a positive environment for travelers.- Basic computer skills are necessary to handle reservation systems and check-in processes.- Flexibility in working hours, as shifts may include weekends and holidays.- A high school diploma is required, showing your readiness to begin a career in aviation services. This role is a great entry point for anyone looking to start a career in the aviation industry, providing valuable experience and skills.

Ground Staff are responsible for assisting passengers and supporting airport operations on the ground. They ensure smooth airport functioning by managing passenger services, baggage handling, check-in procedures, and coordination between airline departments. Their main goal is to provide excellent customer service and ensure safety and efficiency at the airport.Key ResponsibilitiesPassenger HandlingAssist passengers during check-in, boarding, and arrival procedures.Verify passenger documents such as passports, visas, and tickets.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Baggage ManagementEnsure baggage is properly weighed, tagged, and loaded.Handle lost, delayed, or damaged baggage complaints.Coordinate with baggage handling teams.Customer ServiceAssist passengers with special needs such as elderly travelers, disabled passengers, and unaccompanied minors.Respond to passenger inquiries and resolve complaints politely.Provide assistance during flight delays or cancellations.Boarding and Departure OperationsManage boarding gates and ensure passengers board according to procedures.Verify boarding passes and travel documents.Ensure safety regulations are followed before departure.Coordination and CommunicationCoordinate with pilots, cabin crew, security staff, and airport authorities.Communicate operational updates to relevant departments.Maintain proper documentation and reports.Safety and SecurityFollow airport safety and security regulations.Ensure passengers comply with airline and airport policies.Report suspicious activities or safety issues immediately.Required SkillsExcellent communication and interpersonal skillsStrong customer service abilityProblem-solving skillsAbility to work under pressureTeamwork and coordinationBasic computer knowledgeTime management skillsEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Travel Management is preferred.ExperienceFreshers can apply.02 years of experience in aviation, customer service, or hospitality is an advantage.Physical RequirementsGood personality and grooming.Ability to stand for long hours.Good eyesight and physical fitness.Work EnvironmentAirports and airline terminals.Rotational shifts including night shifts, weekends, and holidays.Fast-paced and customer-facing work environment.

Join our team as an Airport Terminal Services Agent in Kolkata, India. As a 12th pass candidate with 0-1 years of experience, you will be responsible for assisting passengers with check-in, baggage check, boarding, and other terminal services. You will ensure smooth operations and provide excellent customer service. Strong communication skills, attention to detail, and ability to work in a fast-paced environment are required. You must be reliable, punctual, and able to work well in a team.

Responsibilities:- Entering data into computer databases accurately and efficiently- Ensuring data integrity and confidentiality- Sorting and organizing paper documents for data entry- Verifying and correcting data discrepancies- Generating reports and performing data analysis- Communicating with team members to ensure data accuracy and consistencySkills:- Proficiency in data entry and computer skills- Attention to detail and accuracy- Strong organizational skills- Ability to work independently and in a team environment

Hiring for 76 Airport Customer Service Associate Jobs in Madurai, Visakhapatnam, Kolkata, Kurnool, Hubli, Nagpur, Indore, Bhubaneswar, Surat, Guwahati, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management with Good knowledge in Customer Management, Airport Representative, Airport Ticketing, Airport Operation, Airport Executive, Passenger Service Associate, Guest Handling, BPO Sales, Ground Staff, Air Ticketing, Cabin Crew, Aircraft Maintenance etc.

responsible for ensuring guest satisfaction by greeting, assisting, and addressing their needs, while also managing complaints and building rapport.

We have vacant of 35 Urgent Hiring For Customer Service Associate Jobs in Bangalore, Coimbatore, Guntur, Trivandrum/Thiruvananthapuram, Nagpur, Jamnagar, Kolkata, Jaipur, Guwahati, Bhubaneswar, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS Skill Customer Management, Customer Support, Passenger Handling, Airport Passenger Service Associate, Passenger Service Executive, Guest Handling, Guest Service Manager, Help Desk Operations, Help Desk Engineer, Help Desk Coordinator, IT Help Desk Coordinator etc.

As an Airport Guest Relationship Executive in Kolkata, you will play a vital role in creating positive experiences for travelers. Your main focus will be on assisting guests with their needs at the airport.**Key Responsibilities:**- **Welcoming Guests:** Greet passengers warmly upon their arrival and ensure they feel valued and cared for.- **Providing Information:** Offer accurate information about flights, airport services, and local attractions to help guests navigate the airport.- **Handling Queries:** Address guest questions and concerns promptly, ensuring a swift resolution to any issues they may face.- **Assisting with Check-ins:** Support passengers during the check-in process, providing guidance and ensuring they have all necessary documents.- **Coordinating Services:** Work closely with various airport services like baggage handling and customs to ensure smooth operations for guests.- **Building Relationships:** Foster positive relationships with travelers to encourage repeat visits and enhance airport reputation.**Required Skills and Expectations:**Ideal candidates should possess excellent communication and interpersonal skills, making them approachable and friendly. A good understanding of customer service principles is essential. You should be able to work in a fast-paced environment, handle stressful situations calmly, and maintain a professional demeanor at all times.Candidates must have a minimum of a 12th-grade education, and while no prior experience is necessary, a willingness to learn and adapt is crucial. Being detail-oriented and capable of multitasking will help you succeed in this role.

The Airport Supervisor is responsible for overseeing the daily operations at the airport in Kolkata, India. Key responsibilities include coordinating with various departments to ensure smooth operations, managing staff schedules, handling passenger inquiries and complaints, monitoring flight arrivals and departures, and ensuring compliance with safety regulations. The role also involves resolving operational issues, maintaining cleanliness and orderliness at the airport, and providing assistance to passengers as needed.The ideal candidate for this position should have a minimum of 12th Pass education, with 0-1 years of relevant experience. Strong communication and organizational skills are essential for this role, as well as the ability to work well under pressure and adapt to changing situations quickly. The Airport Supervisor must be able to lead a team effectively, prioritize tasks efficiently, and demonstrate a customer-oriented mindset. Additionally, attention to detail, problem-solving abilities, and a proactive approach to work are key expectations for this position.

An airport cargo supervisor oversees the efficient and safe handling of cargo and baggage, coordinating ground crew activities for loading, unloading, and securing aircraft cargo, ensuring compliance with regulations and safety standards.

As a Hospitality Executive in Kolkata, India, you will be responsible for providing excellent customer service, handling guest inquiries, and ensuring guest satisfaction. You will assist in booking reservations, managing check-ins and check-outs, and addressing any guest concerns promptly and professionally.Key responsibilities include greeting guests, answering phone calls, responding to emails, and assisting with room service requests. You will also be responsible for maintaining cleanliness in the lobby and common areas, as well as coordinating with other departments to ensure a seamless guest experience.To excel in this role, you must have strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment. A friendly and professional attitude is essential to create a positive impression on guests. Prior hospitality experience is a plus, but not required. A high school diploma or equivalent is necessary for this position.

Job Openings for 25 Airport Supervisor Jobs for Freshers in Kolkata, Howrah, Hooghly, Nadia, Malda, Alipurduar, West Tripura, Asansol, Durgapur, Bardhaman, having Educational qualification of : 12th Pass, 10th Pass, Other Bachelor Degree with Good knowledge in Airport Supervisor, Airline Operations, Airport Operation, Problem Solving, Customer Manager, Staff Management, Passenger Support, Ground Operation, Airline Customer Service, Ground Manager, Good Communication Skills, Aviation etc.

Urgently Hiring for Hotel Management Service with Good Salary Package with Extra Perk and Benefits Looking for Good Profile Candidates.

As an Airport Passenger Service Associate based in Kolkata, you will play a vital role in ensuring a smooth and pleasant experience for travelers. This is a full-time office role suitable for candidates with minimal experience.**Key Responsibilities:**- **Customer Assistance:** Greet and assist passengers at various airport points, addressing their inquiries or concerns to ensure they feel welcomed and supported.- **Check-in Support:** Help passengers with the check-in process, including verifying documents and issuing boarding passes, to facilitate an efficient boarding experience.- **Luggage Handling:** Assist with luggage check-in and delivery, ensuring that passengers' baggage is properly tagged and safely transported.- **Flight Information:** Provide up-to-date information about flight schedules, delays, and boarding gates, helping passengers stay informed.- **Problem Resolution:** Address and resolve passenger issues or complaints promptly and professionally, enhancing overall customer satisfaction.- **Safety Procedures:** Adhere to all safety and security protocols, ensuring a secure environment for both passengers and staff.To succeed in this role, candidates should possess strong communication skills to interact with diverse individuals and display a friendly demeanor at all times. Basic problem-solving skills are essential for addressing passenger concerns effectively. A cooperative attitude is also important, as teamwork is crucial in a busy airport setting. Candidates must have completed at least the 10th grade and should be comfortable working in a fast-paced environment while being responsible and reliable.

We are seeking a Ground Staff Supervisor in Kolkata, India, who will oversee ground operations and ensure a smooth experience for passengers and airline services. This role is ideal for individuals looking to start their careers in the aviation industry with minimal experience.Key Responsibilities:1. **Supervision of Ground Staff**: Oversee daily activities of ground staff, ensuring they follow protocols and maintain high service standards.2. **Training and Guidance**: Train new team members on procedures, safety standards, and customer service to enhance team efficiency.3. **Customer Service Management**: Address passenger inquiries or concerns promptly, ensuring a positive travel experience for all guests.4. **Coordination with Departments**: Collaborate with other departments to facilitate luggage handling, boarding, and other essential ground operations.5. **Safety Compliance**: Ensure all ground services adhere to safety regulations and operational guidelines to maintain a secure environment.Required Skills and Expectations:Candidates should have completed at least the 10th grade and possess good communication skills in English and local languages. Basic knowledge of customer service and a willingness to learn are essential. The ideal candidate should be able to work in a fast-paced environment and manage several tasks simultaneously. Reliability, attention to detail, and a professional appearance are key expectations for this role. A positive attitude and teamwork spirit are crucial to ensuring exceptional service delivery in all ground operations.

We are looking for a Ground Staff Supervisor in Kolkata, India, who will manage and support the ground staff team. This role is ideal for individuals with a passion for the aviation industry and a desire to lead a team effectively.Key responsibilities include overseeing daily operations at the airport, ensuring that all tasks are completed efficiently and safely. You will monitor staff performance, provide training, and encourage teamwork to maintain high service standards. Additionally, you will liaise with other departments to coordinate services, helping to resolve any issues that may arise promptly.In this position, strong communication skills are necessary. You will interact with both staff and passengers, so being friendly and approachable is key. Attention to detail is crucial to ensure that all procedures are followed correctly. You should also have problem-solving abilities to address any challenges that may come up during operations.Candidates should have completed at least their 10th grade and possess a positive attitude. Previous experience is not mandatory, but a willingness to learn and be part of a fast-paced environment is important. Being adaptable and able to work under pressure will help you thrive in this role. We seek someone who is ready to take on responsibilities and grow with our team while providing excellent customer service.