Service Analyst Jobs

Salesforce Business Analyst Experience: 7-11 YearsLocation: HyderabadIndustry: IT Hiring Company: Talent Zone ConsultantBrief JD:We are hiring a Salesforce Business Analyst with strong experience in gathering business requirements, Salesforce process analysis and translating business needs into scalable CRM solutions. The role involves stakeholder management, process mapping and collaboration with Salesforce technical teams.Key ResponsibilitiesGather and analyze business requirements from stakeholders.Translate business needs into Salesforce functional requirements.Create user stories, process flows and functional documentation.Analyze and improve Salesforce CRM business processes.Collaborate with Salesforce developers, architects and QA teams.Support solution design, testing and UAT activities.Conduct gap analysis and identify process improvement opportunities.Manage stakeholder communication and requirement prioritization.Support Salesforce implementations, enhancements and releases.Relevant SkillsetSalesforce, Salesforce CRM, Business Analysis, Requirements Gathering, User Stories, Process Mapping, Gap Analysis, UAT, Salesforce Sales Cloud, Service Cloud, CRM, Agile, Jira, Stakeholder Management, Functional Documentation

We are looking for a dedicated nurse to join our team in the Netherlands. This is a full-time position for candidates with 0 to 1 year of experience. The ideal candidate should have completed an I.T.I. program.Key Responsibilities:- Patient Care: Provide attentive care to patients, monitoring their health and wellbeing. This includes checking vital signs and assisting with daily activities.- Communication: Effectively communicate with patients and their families, explaining treatment plans and answering any questions they have regarding their care.- Documentation: Maintain accurate records of patient care, medications, and other important information to ensure compliance with health regulations.- Team Collaboration: Work closely with doctors, other nurses, and healthcare staff to provide the best possible care for patients, participating in team meetings as needed.- Emergency Response: React promptly to emergency situations by following established protocols to ensure patient safety and well-being.Required Skills and Expectations:The ideal candidate should possess strong communication skills to interact professionally with patients and staff. A caring and compassionate attitude is crucial to providing quality patient care. Attention to detail is important for accurate documentation and medication administration. The candidate should also be adaptable to work in a dynamic environment and willing to learn from more experienced staff. Basic knowledge of medical procedures and equipment will be advantageous, although on-the-job training will be provided for new employees. Enthusiasm and a genuine desire to help others will make you a valuable addition to our team.

Key ResponsibilitiesFinancial Modeling: Develop, maintain, and update complex financial models to forecast revenue, operational expenses (OpEx), and capital expenditures (CapEx).Budgeting & Forecasting: Assist in the annual budgeting process and monthly/quarterly rolling forecasting cycles across different departments.Variance Analysis: Conduct regular variance analysis comparing actual financial results against budgeted and forecasted targets, identifying root causes for discrepancies.Performance Reporting: Prepare monthly management discussion and analysis (MD&A) reports, executive dashboards, and financial decks for senior leadership.Cost & Profitability Analysis: Analyze product margins, operational costs, supply chain efficiencies, and inventory valuation to identify profit leaks.Market & Competitor Research: Track industry benchmarks, market trends, and competitor financial data to identify business risks and growth opportunities.Capital Budgeting: Evaluate potential business investments, project expansions, or equipment purchases using metrics like NPV (Net Present Value), IRR (Internal Rate of Return), and Payback Period.

Key responsibilities: Own the coordination and preparation of responses to investor requests Manage shared inbox by logging all requests Answer requests directly, if appropriate, or assign to relevant team members; and Return completed deliverables to investor Maintain and report on key performance indicators Distribute investor reporting Manage and update repository of historical investor request responses Determine urgency of investor requests and prioritize accordingly Maintain contact database and update investor contact information as needed Stay current on requests and projects across all funds and team members; send reminders whenappropriate and act as project manager Liaise with finance, tax and legal teams to obtain information relating to investor requestsQualifications: Minimum 2+ year work experience, preference for experience working in financial services/assetmanagement industry in a similar role Direct experience in private funds, client service and/or investor relations is a plus Experience in one of the following asset classes is a plus: real estate, infrastructure, renewables, privateequity, credit Excellent writing and communication skills; fluency in English; ability to convey information in an effectiveand professional manner Superior organization skills with great attention to detail; ability to navigate a fast-paced environment and

A Finance Analyst is responsible for analyzing financial data, preparing reports, and helping organizations make informed business decisions. They evaluate financial performance, identify trends, and provide recommendations to improve profitability and efficiency.Key Responsibilities:Analyze financial statements, budgets, and forecasts.Prepare monthly, quarterly, and annual financial reports.Monitor company expenses and revenue trends.Assist in budgeting and financial planning.Conduct financial modelling and data analysis.Identify cost-saving opportunities and financial risks.Support management with financial insights for decision-making.Ensure compliance with financial regulations and company policies.Work with different departments to collect financial data.Required Skills:Strong analytical and problem-solving skillsKnowledge of financial reporting and accounting principlesProficiency in Microsoft Excel and financial softwareAttention to detail and accuracyGood communication and presentation skillsAbility to interpret complex financial dataEducational Qualification:Bachelors degree in Finance, Accounting, Economics, or Business AdministrationCertifications like CFA, CPA, or CMA (optional but preferred)Experience:13 years of experience in finance, accounting, or data analysis (for junior roles).Contact Person: Rakesh HRContact Number: +91 9003745749Experience: 0 - 4+ YearsLocation: CoimbatoreTimings: 09.30 AM - 06.30 PM

Financial auditorsExamine and analyze journal and ledger entries, bank statements, inventories, expenditures, tax returns and other accounting and financial records, documents and systems of individuals, departments within organizations, businesses or other establishments to ensure financial recording accuracy and compliance with established accounting standards, procedures and internal controlsPrepare detailed reports on audit findings and make recommendations to improve individual or establishment's accounting and management practicesConduct field audits of businesses to ensure compliance with provisions of the Income Tax Act, Canadian Business Corporations Act or other statutory requirementsMay supervise other auditors or professionals in charge of accounting within client's establishment.AccountantsPlan, set up and administer accounting systems and prepare financial information for individuals, departments within organizations, businesses and other establishmentsExamine accounting records and prepare financial statements and reportsDevelop and maintain cost finding, reporting and internal control proceduresExamine financial accounts and records and prepare income tax returns from accounting recordsAnalyze financial statements and reports and provide financial, business and tax adviceMay act as a trustee in bankruptcy proceedingsMay supervise and train articling students, other accountants or administrative technicians.

Developing strategies for motor insurance growth, managing daily operations like claims and renewals, nurturing customer/Insurer relationships, all while analyzing market trends and meeting performance targets, requiring strong sales and analytical skills in the auto insurance sector. Some experince in Motor Insurance may be an added advantage.

For Customer operational analyst - US Telecom processInbound / Outbound - Voice Process*Salary: 23k in hand .Male/Female Both can ApplyFresher & Experienced Both Can ApplyQualification: Must be a Graduate*Shift: Night shifts - Cabs available 5 Days working(Work from Office Only)

Job Summary:The Pre-Sales Executive will play a key role in facilitating the admission process for students and supporting their placement into respective positions. This role requires a blend of administrative expertise, strong communication, and interpersonal skills to ensure a smooth admission journey and successful onboarding of students into their placements.Key Responsibilities1. Inquiry Managemento Respond promptly and professionally to inquiries from prospective students and parents regarding admission and placement procedures, requirements, and available programs/services.o Provide accurate information about the institution/organization, programs, facilities, and services.2. Application Processingo Assist applicants in completing required application forms and documents.o Review applications for completeness and accuracy, ensuring all necessary information is provided.3. Documentation & Recordso Maintain organized and up-to-date records of all applicants, including documents, communication history, and application statuses.o Ensure confidentiality and security of applicant information.4. Communicationo Communicate admission decisions to applicants and provide guidance on next steps.o Coordinate and conduct interviews, assessments, or campus tours as required.o Interact with international and Indian students to verify readiness of documents before joining placements/ships.5. Coordinationo Liaise with the administration department for reviewing applications and admission decisions.o Work with the finance department for payment confirmation and loan-related assistance.o Coordinate with representatives and recruitment partners to generate admission leads and facilitate student placement.6. Events & Outreacho Assist in organizing and participating in admission events such as open days, orientation programs, and information sessions.o Represent the institution at recruitment fairs, education expos, and community outreach events.7. Compliance & Policieso Ensure compliance with institutional policies, admission guidelines, and placement regulations.o Stay updated with changes in admission requirements, placement protocols, and industry trends.8. Customer Serviceo Deliver exceptional support to applicants and their families by addressing queries and concerns promptly and professionally.9. Reporting & Analyticso Generate and present reports on admission and placement statistics, trends, and outcomes.o Provide insights to management for continuous improvement of processes.Key Skills & Competencies Strong communication and interpersonal skills. Excellent organizational and documentation abilities. Proficiency in MS Office Suite (Word, Excel, PowerPoint). Ability to multitask and manage deadlines efficiently. Customer service orientation with problem-solving skills. Knowledge of admission/placement processes in educational or training institutions is preferred.Qualifications & Experience Bachelors degree in Business Administration, Education, Marketing, or a related field. 13 years of experience in admissions, pre-sales, counselling, or placement support (freshers with strong aptitude may also apply). Prior experience in educational institutions, recruitment, or training services will be an advantage.

Job Summary:We are seeking a detail-oriented and analytical Software QA Engineer to join our growing team. The ideal candidate will be responsible for ensuring the quality and functionality of our software products through manual and/or automated testing. You will work closely with developers, product managers, and designers to identify bugs, improve testing processes, and deliver high-quality releases.Key Responsibilities:Develop, execute, and maintain test cases, test plans, and test scriptsPerform functional, regression, integration, and performance testingIdentify, document, and track bugs and issues using a bug tracking system (e.g., Jira)Work closely with developers and product managers to ensure timely resolution of defectsParticipate in sprint planning and review meetings (Agile environment)Automate repetitive test scenarios using appropriate tools (e.g., Selenium, Cypress, etc.)Contribute to the continuous improvement of QA processes and standardsValidate software releases and deployments in staging and production environmentsRequired Qualifications:Bachelors degree in Computer Science, Information Technology, or related field13+ years of experience in software QA or testing rolesStrong understanding of QA methodologies, tools, and processesExperience with manual testing and writing test casesFamiliarity with defect tracking tools (e.g., Jira, Bugzilla)Good understanding of SDLC, Agile/Scrum practices

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Key responsibilities: Own the coordination and preparation of responses to investor requests Manage shared inbox by logging all requests Answer requests directly, if appropriate, or assign to relevant team members; and Return completed deliverables to investor Maintain and report on key performance indicators Distribute investor reporting Manage and update repository of historical investor request responses Determine urgency of investor requests and prioritize accordingly Maintain contact database and update investor contact information as needed Stay current on requests and projects across all funds and team members; send reminders whenappropriate and act as project manager Liaise with finance, tax and legal teams to obtain information relating to investor requestsQualifications: Minimum 2+ year work experience, preference for experience working in financial services/assetmanagement industry in a similar role Direct experience in private funds, client service and/or investor relations is a plus Experience in one of the following asset classes is a plus: real estate, infrastructure, renewables, privateequity, credit Excellent writing and communication skills; fluency in English; ability to convey information in an effectiveand professional manner Superior organization skills with great attention to detail; ability to navigate a fast-paced environment and

Business Finance Analyst - FinTechHiring Company: Talent Zone ConsultantJob Title: Business Finance Analyst / Senior Business Finance AnalystLocation: BangaloreEmployment Type: Full-timeJob SummaryTalent Zone Consultant is looking for an experienced Business Finance Analyst with 7-9 years of experience in FinTech, NBFC, Banking, Payments, Lending or Digital Financial Services.The ideal candidate will have strong expertise in FP&A, financial modelling, budgeting, forecasting, variance analysis, business performance management and unit economics. The candidate will work closely with business, product, sales, operations and leadership teams to provide actionable financial insights and support strategic decision-making.Key ResponsibilitiesOwn and manage FP&A activities, including annual budgeting, rolling forecasts and long-range financial planning.Prepare and analyse monthly/quarterly P&L, MIS and management reports.Conduct budget vs. actual and forecast vs. actual variance analysis and provide actionable commentary.Develop detailed financial models, business cases and scenario analyses for new products, initiatives and investments.Analyse revenue, costs, margins, profitability and operating performance across business/product segments.Drive product-level profitability and unit economics analysis.Track key FinTech metrics such as CAC, LTV, contribution margin, portfolio yield, cost of funds, revenue per customer and cost-to-income.Partner with Product, Sales, Operations, Risk and Technology teams to evaluate business performance.Support pricing decisions, cost optimisation and resource allocation through financial analysis.Identify business risks, profitability opportunities and areas for operational improvement.Prepare dashboards and presentations for senior management and leadership reviews.Support strategic initiatives including new product launches, expansion plans, investment decisions and business growth initiatives.Automate recurring financial reporting and improve the accuracy and efficiency of finance processes.Work with large datasets and collaborate with BI/Data teams to develop meaningful financial insights.Required SkillsCore Finance:FP&A, Business Finance, Financial Planning, Financial Analysis, Budgeting, Forecasting, Variance Analysis, P&L Analysis, Management Reporting, MIS Reporting, Financial Modelling, Business Modelling, Scenario Analysis, Business Case Development, Profitability Analysis, Cost Analysis, Revenue Analysis, Cost Optimization, Strategic FinanceTechnology / Analytics:Advanced Excel, Financial Modelling, Power BI, SQL, Data Analytics, Dashboarding, Power Query, Power Pivot, ERP, BI Reporting, AutomationSoft Skills:Business Partnering, Stakeholder Management, Strategic Thinking, Commercial Acumen, Analytical Thinking, Problem Solving, Leadership Communication, Presentation Skills, Decision MakingEducationCA / MBA Finance / CMA / CFA preferred.Bachelor's degree in Finance, Accounting, Economics, Business or a related discipline.Candidates from reputed FinTech, NBFC, Banking, Payments or Financial Services organisations preferred.Candidate Profile7-9 years of relevant experience in Business Finance, FP&A, Corporate Finance, Strategic Finance or Finance Analytics.Strong preference for candidates with FinTech / NBFC / Banking / Lending / Payments experience.Should have hands-on experience with budgeting, forecasting, financial modelling and P&L analysis.Experience in unit economics and product profitability will be highly preferred.Should be comfortable working with senior stakeholders and presenting financial insights.Strong Excel skills are mandatory; SQL/Power BI will be an advantage.