job summary:
the pre-sales executive will play a key role in facilitating the admission process for students and supporting their placement into respective positions. this role requires a blend of administrative expertise, strong communication, and interpersonal skills to ensure a smooth admission journey and successful onboarding of students into their placements.
key responsibilities
1. inquiry management
o respond promptly and professionally to inquiries from prospective students and parents regarding admission and placement procedures, requirements, and available programs/services.
o provide accurate information about the institution/organization, programs, facilities, and services.
2. application processing
o assist applicants in completing required application forms and documents.
o review applications for completeness and accuracy, ensuring all necessary information is provided.
3. documentation & records
o maintain organized and up-to-date records of all applicants, including documents, communication history, and application statuses.
o ensure confidentiality and security of applicant information.
4. communication
o communicate admission decisions to applicants and provide guidance on next steps.
o coordinate and conduct interviews, assessments, or campus tours as required.
o interact with international and indian students to verify readiness of documents before joining placements/ships.
5. coordination
o liaise with the administration department for reviewing applications and admission decisions.
o work with the finance department for payment confirmation and loan-related assistance.
o coordinate with representatives and recruitment partners to generate admission leads and facilitate student placement.
6. events & outreach
o assist in organizing and participating in admission events such as open days, orientation programs, and information sessions.
o represent the institution at recruitment fairs, education expos, and community outreach events.
7. compliance & policies
o ensure compliance with institutional policies, admission guidelines, and placement regulations.
o stay updated with changes in admission requirements, placement protocols, and industry trends.
8. customer service
o deliver exceptional support to applicants and their families by addressing queries and concerns promptly and professionally.
9. reporting & analytics
o generate and present reports on admission and placement statistics, trends, and outcomes.
o provide insights to management for continuous improvement of processes.
key skills & competencies
• strong communication and interpersonal skills.
• excellent organizational and documentation abilities.
• proficiency in ms office suite (word, excel, powerpoint).
• ability to multitask and manage deadlines efficiently.
• customer service orientation with problem-solving skills.
• knowledge of admission/placement processes in educational or training institutions is preferred.
qualifications & experience
• bachelor’s degree in business administration, education, marketing, or a related field.
• 1–3 years of experience in admissions, pre-sales, counselling, or placement support (freshers with strong aptitude may also apply).
• prior experience in educational institutions, recruitment, or training services will be an advantage.