35

Senior Process Executive 12th Pass Jobs in Kolkata

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  • 0 - 4 yrs
  • 2.8 Lac/Yr
  • Salt Lake Kolkata
English Language
Process Associate Hiring NowLocation: Salt Lake, Sector V, KolkataShift: Fixed Night Shift (MondayFriday)Process: Inbound Voice (No Sales No Targets)Salary: 15,000 19,000 (Gross)Benefits: Free cab drop after shift + statutory benefitsEligibility: Freshers / Experienced candidates with good English communication and comfortable with night shifts.
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  • 0 - 6 yrs
  • 0.9 Lac/Yr
  • Kolkata
Microsoft Excel Voice Process Customer Service
As a Customer Associate, you will play a vital role in ensuring customer satisfaction and providing support through various channels. This is a full-time work-from-home position based in Kolkata, and we welcome candidates with 0 to 6 years of experience. **Key Responsibilities:**- **Assist Customers:** Provide timely and helpful responses to customer inquiries through phone, email, or chat. Your role is crucial in addressing customer needs and ensuring they have a positive experience.- **Resolve Issues:** Identify and troubleshoot customer problems effectively. You will be responsible for finding solutions that meet customer expectations and resolve their concerns.- **Maintain Records:** Keep detailed and accurate records of customer interactions and transactions. This helps in tracking issues and improving service quality.- **Feedback Collection:** Gather customer feedback about products and services. This information is valuable for the improvement and development of offerings.- **Team Collaboration:** Work closely with other team members to ensure customer needs are met. Effective communication with colleagues enhances overall service quality.**Required Skills and Expectations:**The ideal candidate should be a female with a minimum educational qualification of 10th pass. You should possess excellent communication skills for clear interactions with customers. A friendly and patient attitude is essential for dealing with various customer personalities. Basic computer skills and familiarity with online communication tools are necessary. We expect you to be proactive in learning about our products and services to serve customers more effectively. Time management and organizational skills are also important, as you will be handling multiple inquiries at once.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Kolkata
International BPO Non Voice Process BPO Customer Guidance
We're Hiring: Customer Service Representative (Outbound UK Process)Location: Behala Taratala, Kolkata (WFO Only) Shift Time: 1 PM 10 PM (Fixed Timing)Work Days: Monday to Saturday (6 Days a Week)Freshers Welcome!About Us Pemlix Technology Solutions Pvt Ltd.At Pemlix, we're all about delivering smart, scalable IT & BPO solutions for businesses across the globe. From lead generation to back office support, we keep things moving and clients happy. Our growing team is now on the lookout for energetic, talkative, and driven individuals to join our outbound UK process.What You'll Be Doing ?Make outbound calls to UK-based customers (no night shifts!)Share information about our services and offersGenerate leads, follow up, and keep conversations engagingMaintain accurate call records and customer infoBe the voice that makes a difference helpful, polite, and professionalWhat Were Looking For:Great communication skills (English fluency is a big plus!)Confidence on calls and a positive attitudeAbility to handle rejections without losing your coolBasic computer skillsFreshers encouraged to apply training will be providedExperienced candidates must have valid document proof (ID, experience letter, etc.)Why Join Us?Fixed day shift: 1 PM 10 PM (UK timing, but no late nights!)Sundays OFF Friendly team, supportive work cultureLearn the ropes of the BPO industry and grow your careerAttractive salary + incentives for performance + PF & ESI Drop facilities available for females employeesContact us - 9073150150
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Taratala Kolkata
Customer Care Cons Customer Guidance Customer Relationship International BPO Domestic BPO Non Voice Process BPO Non Voice BPO
Job Opening: Non-Voice Robo Process Executive (International Process)Location: [Kolkata/Taratala Webel IT Park Near Jinjira Bazaar]Shift Timing: 1:00 PM 10:00 PM (Fixed Shift)(Drop will be provided to only Girls)Working Days: Monday to SaturdayWeekly Off: Sunday (Fixed)Job Description:We are hiring Non-Voice Robo Process Executives for our international outbound call center. This is a system-based role no calling or voice communication involved. Candidates should be able to understand basic English and follow process instructions accurately.Eligibility Criteria:Minimum Qualification: Class 10 (Matriculation)Age Limit: 18 35 yearsCommunication: Should understand English (reading & comprehension)Experience: Freshers are welcomeKey Responsibilities:Manage automated outbound processes efficientlyMonitor and report system performanceComplete assigned tasks with accuracy and timelinessFollow company SOPs and maintain process qualitySkills Required:Basic computer knowledgeAverage communication skillsAttention to detail and disciplineAbility to follow instructions carefullySalary & Benefits:Fixed Salary (no sales target pressure)Paid Training Provided by CompanyPerformance BonusReferral Incentive ProgramSupportive and growth-oriented work environment
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  • 0 - 1 yrs
  • 6.5 Lac/Yr
  • Kolkata
International BPO Customer Care Cons Customer Guidance Customer Relationship BPO Operations Domestic BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
We are seeking a Customer Service Associate to join our team in Kolkata. This is an excellent opportunity for individuals with little to no experience who are eager to learn and grow in a customer-focused environment.Key Responsibilities:1. **Customer Interaction**: Engage with customers via phone, email, or chat to address their inquiries and resolve issues. You will be the first point of contact, making a positive impression essential.2. **Order Management**: Assist customers with placing orders, tracking shipments, and handling returns. You will ensure that all transactions are accurate and timely.3. **Problem Solving**: Identify customer issues and provide appropriate solutions. This requires patience, empathy, and effective communication skills to ensure customer satisfaction.4. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This will help in analyzing customer needs and trends for future improvements.5. **Collaborate with Team**: Work closely with colleagues and other departments to enhance the customer experience. Teamwork is crucial for resolving complex customer inquiries efficiently.To be successful in this role, you should possess strong verbal and written communication skills, a positive attitude, and a willingness to learn. Being organized and detail-oriented will help you manage customer requests effectively. A basic understanding of computers and technology is also important, as you will be using various tools to assist customers.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Communication Skills Proficiency in English International BPO BPO Operations Voice Process Customer Care Associate
Hiring for Customer Service Associate Jobs in Wipro Kolkata, for Freshers,Required Minimum Educational Qualification is : 12th Pass with Good Communication Skills, Proficiency In English, International BPO, BPO Operations, Voice Process, Customer Care Associate etc. International Voice Process. Interested candidates please WhatsApp me at 6290873221.
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  • 0 - 5 yrs
  • 2.8 Lac/Yr
  • Kolkata
International BPO International Voice Process Lead Generation Morning Morning Shift CCE Sales Australian Energy Australian Customer Relationship
JOB DESCRIPTIONURGENT HIRING FOR LEAD GENERATION SPECIALITY - PERMANENT MORNING SHIFT - INTERNATIONAL BPO - AUSTRALIAN VOICE PROCESS.PLEASE NOTE: WE WANT ONLY A FLUENT COMMUNICATOR IN ENGLISH.**WORK FROM THE OFFICE ONLY*Job criteria:1. Candidate must have a strong grip on English communication. (MANDATORY)2. Candidates must be ready to work in the Morning Shift at the office location (Sector V, Salt Lake, Kolkata).3. Age must be between 18-35 years only.Shift Time: 7 am - 4 pm (MON-FRI)7 am - 2 pm (Saturday only)Sunday is fixed offNO CAB FACILITY.Job Types: Full-time, Permanent
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Kolkata
Proficiency in English Good Communication Skills
Urgent hiring for an MNC in kolkata for Customer Support Executive, salary ranging from 13,800 to 17,800, it's work from office, fixed weekend ( Sat & Sun ) off, free cab drop facility with travel allowance and subsidised meal. No sales, no target, PF& ESI available. Attendance allowance of 1k per month is provided with lucrative bonus of upto 15k annually available.It's an inbound process ( US healthcare ) working Night Shifts.candidate who is 12th pass / diploma with good communication skill in English may apply.
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Customer Care Cons Customer Relationship Chat Process Customer Guidance Communication Skills
Hiring for 60 Customer Care Associate Jobs in Kolkata, Asansol, Ranchi, JHARKHAND, Patna, Medinipur, Barasat Kolkata, Hooghly, North 24 Parganas, Murshidabad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A with Good knowledge in Customer Care Cons, Customer Relationship, Chat Process, Customer Guidance, Communication Skills etc.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Relationship Customer Service Customer Care Customer Support Inbound Process
ResponsibilitiesAnswering inbound calls/Chat/Email and resolving queriesProviding customer support and resolving their issuesUtilizing knowledge of products or services to effectively assist customersFollowing communication scripts and proceduresEnsuring all interactions are recorded and documented accuratelyQualificationsAny Undergrad/Graduate/PG can applySkillsExcellent English communicationProblem-solvingActive listeningBasic computer skillsTyping skillsInterested candidates are requested to connect with below mentioned HR:HR Biswajit Goswami 8902862961
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
International Call Center Voice Process Sales Commu International Voice Process Telecom Specialist Energy Sales
Outbound CallsCandidates Fluent in English will be considered.Good communication skillsShift : Morning (Fixed Shift)Time: 6:30 am - 3:00 pm/7:00am -3:30pmABOUT COMPANY: We are an International BPO working for Australian Captive Energy Process.#BENEFITS:Yearly BonusHigh IncentivesAttendance BonusOn time SalaryQUALIFICATIONS:High School Diploma or Equivalent.Graduate*FRESHERS...
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Process Associate

Career Comfort

  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Salt Lake Kolkata
Excellent English Communication Customer Service
Job Openings for 50 Process Associate Jobs for Freshers in Salt Lake, Kolkata, having Educational qualification of : Higher Secondary with Good knowledge in Excellent English Communication etc. It's an inbound voice call process.
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Chat Support Executive Fresher

Zigmax Solution Private Limited

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • South Kolkata
Customer Associate Customer Service Manager Chat Support Executive Chat Process Executive Chat Support
The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.
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Senior Customer Service Executive (night Shift)

Mindsphere It Solutions Pvt Ltd.

  • 1 - 3 yrs
  • 3.5 Lac/Yr
  • Bidhannagar Kolkata
Lead Generation Executive Business Process Outsourcing Customer Service
Job descriptionEssential Duties and Major Responsibilities:Books warranty repair orders and submits claims of manufacturer warranty.Maintains receivables schedules; processes service contract claims submissions and ensures appropriate follow-up.Works closely and effectively with teams of technicians, service writers, and supervisors.Coordinates with vendors and manufacturers to ensure prompt receipt and shipment of replacement parts.Communicates with Service Advisors to define the scope of a warranty claim.Processes all warranty paperwork to ensure proper documentation and to verify criteria.Reconciles all warranty receivables and works with the accounting department to obtain payments; keeps track of all services and customer records as required by the warrantor.Stays abreast of all factory recall announcements and procedures and establishes and builds positive relationships with the manufacturers designated warranty representatives and the representatives of any aftermarket warranty company with which the dealership conducts business.Reviews every warranty repair order is written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.Determines the applicable labor operation code, failure codes, and/or other administrative data required and enter them on orders.Ensures that all deductibles are appropriately documented, so they are collected from the customer at the time of repair completion/delivery.Review all returned and/or rejected warranty claims and prepare the repair orders for immediate resubmission.Maintains a record of all claims submitted, returned/rejected, and paid and their current status.Establishes and maintains a record and control of the physical inventory of parts to be returned, inspected, or scrapped by the manufacturer or other warranty authority.Provides a weekly report to the Service Manager regarding claims status.Reports to management any situation or condition.
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Salt Lake Kolkata
Outbound Voice Process International Sales Executive Customer Associate
Company name - Teleminds Infotech Pvt Ltd.Website link - www.telemindsinfotech.comShift Timings - 6:00am - 3:00pm (Monday-Friday)/6.00 AM-12.00 PM (Saturday)Week offs - Sunday / Saturday (half day)Salary offered 15000-25000/-Responsibilities:Lead Generation+ Telesales RequirementsCandidate MUST have Excellent Communication Skills in English.Candidate MUST be ready to work in Morning Shift.Candidate MUST stay in and around Kolkata.Candidate MUST have Updated Aadhar cardPerks of the JobsPF and ESI benefitsFree transport facility providedInstant Appraisal ProgramOffice Address:Megatherm Tower,8 floor, Plot-1 Street 25, GP block,salt lake sector 5, Kolkata 700091.Interview Time: 11 AM-2 PM Call for Interview 8420987778 ( HR Ajanta)
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  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Non Excellent Communication Skills BPO Call Center Executive English Voice Process Associate
Graduate/HSC Fresher with Excellent communication skills.*Qualified in Technical Degrees (Btech, Diploma in technical qualification, B.ed, MBA, MCA, Mtech, Ba LLB and any niche qualification) are not eligible.*Any BPO Experience with complete documents available will be added advantage.* Fix Night Shift Saturday & Sunday Fixed Off*Full time Students Not Eligible*Self-Travelling & out of boundary Not Eligible*Should be double vaccinated*Should be comfortable with Work from Office
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Kolkata
Good Communication Voice Process Executive
Process Associate Responsibilities:Analyzing company processes for delays, obstructions, and weaknesses.Advising on process upgrades to improve production rates and reduce costs.Assessing process orders.Servicing and maintaining production equipment.Troubleshooting processing issues.Maintaining machinery supply inventory.Notifying Quality Assurance personnel of production flaws.Ensuring production processes adhere to safety and quality regulations.Ensuring production area is clear of obstructions and contaminants.Creating production process reports.
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  • 1 - 2 yrs
  • 3.5 Lac/Yr
  • Bidhannagar Kolkata
Sales Outbound Voice Process Customer Associate Ecommerce Sales
Job Description: E-commerce Sales ExecutivePosition: E-commerce Sales ExecutiveLocation: 4th Floor, P S Srijan Tech Park, DN Block, Sector V, Bidhan Nagar, Kolkata, West Bengal 700091Type: Full-time, OnsiteShift: Fixed Day Shifts (9Am to 9pm Window 10.5 hrs shift)5days working 2 days rational off)Salary: Upto 27,000 INR CTC per monthIncentives: Fixed incentive of 6,000 INRImmediate Joiner PreferredResponsibilities: Drive e-commerce sales through effective communication and customer engagement. Handle inbound and outbound sales calls to promote products and services, addressing customer queries and concerns. Collaborate with potential customers to understand their needs and recommend suitable products. Meet or exceed monthly sales targets and goals set by the management. Maintain a strong understanding of company products, policies, and industry trends. Provide excellent customer service and ensure a positive buying experience for customers. Maintain accurate and up-to-date records of sales activities, customer interactions, and transactions.Requirements: Proven experience in e-commerce sales, preferably in a similar role. Strong verbal communication and interpersonal skills. Customer-focused approach with the ability to build rapport and close sales effectively. Basic computer skills and familiarity with CRM software. Ability to work in a fast-paced environment and meet sales targets. Excellent problem-solving skills and a positive attitude. Self-motivated and driven to succeed. Flexibility to work fixed day shifts and onsite in Kolkata.Benefits: Competitive salary with fixed incentives. Opportunity to work in a dynamic and growing e-commerce environment. Professional development and growth opportunities. Positive and collaborative work culture. Onsite job providing stability and regular working hours.
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Process Associate (Female)

HashCash Consultants

  • 1 - 3 yrs
  • South Kolkata
Telecaller English Fluency Sales Consultant
Skills Required: It's a desk job, no traveling needed Candidate Should have knowledge on International Marketing. Excellent English verbal communication skills along with the attitude of client first approach. Excellent Computer Skills to capture data correctly. Should be able to write persuasive emails following the structure and rules as specifiedOnly Female can apply Shift timing : 9 PM- 6 AMResponsibilities: Working with marketing, editorial and operations teams, to understand the technologies and applications that Hashcash works on. Source new sales opportunities and generate the leads through social media marketing, Mail Marketing and Cold calling. Respond to client queries, assist our sales team in providing our clients with the information they need also email regarding the value of what we are offering. CRM applications such as Salesforce or Zoho Proficient in driving and managing in Sales metrics KPIs
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Customer Care Associate

Ivan Infotech Pvt. Ltd.

  • 1 - 6 yrs
  • 2.5 Lac/Yr
  • Kolkata
Voice Process Outbound Sales Excellent Communication Skills Usa Shift
DescriptionGreetings from Ivan Infotech Pvt. Ltd.!!Hiring going on for Web Consultant profile in website process.Walk In interview is going ResponsibilitiesTo communicate with clients to determine the scope of website development projects, implement SEO strategies to increase traffic flow to websites, and maintain websites. To manage customer queries and cold calling for a B2B Website Process in International Market. Will be responsible for new business development (Acquiring new business) and maintain relationship with new and existing clients. Would be dealing in Web/Mobile App and Digital Marketing Domain. Preparing progress updates and documenting website development processes.Requirements- Fluency in English is mandatory.- Should have experience in any outbound/inbound sales process- Basic knowledge in computer operation.- Learning mindset.Opening for US ShiftBenefits:Five days working, saturday & sunday fixed offFree Drop facilityFixed Salary with huge incentiveGrowth Opportunity
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Customer Service Associate

Pemlix Technology Solutions

  • 0 - 1 yrs
  • Taratala Kolkata
Understands English International BPO Customer Care Cons Good Communication Skills Customer Guidance BPO Non Voice Non Voice Process BPO Operations
Hiring for International UK Process,English Communication is Mandatory.Freshers and Experienced Candidates required,Full time shiftWork from Office only,Fixed Day shiftGood salary package with incentives.
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Excellent Communication English Financial Process
Urgent #hiring!Process AssociateLocation Saltlake, KolkataExcellent and Fluent Communication skills. (Both spoken and written).Comfortable with the Night Shift.International Inbound Voice Process.Qualification 12th passout/ Graduate.Salary-13.8K-17.8K (depending on the experience).Cab drop facility provided or Travel Allowance of 1800 per month added to the salary.Annual Bonus upto 15000.Subsidized meals are providedWork Schedule - Monday to Friday (Saturday & Sunday fixed off)NO SALES PRESSURE, NO TARGETSDisclaimer- Candidates with 35 or more age are not eligible.Interested candidates can share their resumes on 7985565874.#Immediatejoining #BPO #Kolkata
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
English Communication Trainer
Urgent #hiring!Process AssociateLocation Saltlake, KolkataExcellent and Fluent Communication skills. (Both spoken and written).Comfortable with the Night Shift.International Inbound Voice Process.Qualification 12th passout/ Graduate.Salary-13.8K-17.8K (depending on the experience).Cab drop facility provided or Travel Allowance of 1800 per month added to the salary.Annual Bonus upto 15000.Subsidized meals are providedWork Schedule - Monday to Friday (Saturday & Sunday fixed off)NO SALES PRESSURE, NO TARGETSDisclaimer- Candidates with 35 or more age are not eligible.Interested candidates can share their resumes on 7985565874.#Immediatejoining #BPO #Kolkata
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Process Associate

HIRD Pvt ltd

  • 1 - 4 yrs
  • 4.0 Lac/Yr
  • Salt Lake Kolkata
International Call Center
Exp- 1Yr to 2 Yrs. of experience in customer SupportMode of Work- WFOShift- Australian shiftSvar-60 +
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Salt Lake Kolkata
Customer Care International Sales Executive International Voice Process Call Center Executive
Teleminds Infotech Pvt. ltd Is hiring International/Domestic BPO Experienced candidates for Outbound Voice Process in Fixed Morning Shift.Process: Australian Energy/ InsuranceTHE CANDIDATE MUST HAVE PREVIOUS BPO EXPERIENCE.THE CANDIDATE MUST SPEAK FLUENT ENGLISH.SHIFT: 6.00 AM-3.00 PM ( MONDAY- FRIDAY)6.00 AM- 12.00 PM (SATURDAY)FREE HOME PICK UP AVAILABLE.IMMEDIATE APPRAISAL + P.F. + E.S.I FACILITIES AVAILABLE.Salary : 15000-25000/- + Huge Incentive per month.Saltlake Sector 5, SDF more, Rajarhat, Salt Lake City - 700091, West BengalBenefits:1. Commuter assistance2. Leave encashment3. Sick Leave + Paid Leave.4. Provident FundSupplemental pay types:Performance bonusLanguage:English (MUST)Please call or send your CV to HR Ajanta (9073625086)
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  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Salt Lake Kolkata
Lead Generation Outbound Voice Process Process Executive Customer Care Consultant Customer Associate
Teleminds Infotech Pvt. ltd Is hiring International/Domestic BPO Experienced candidates for Outbound Voice Process in Fixed Morning Shift.Process: Australian Energy/ TelecomTHE CANDIDATE MUST HAVE PREVIOUS BPO EXPERIENCE.THE CANDIDATE MUST SPEAK FLUENT ENGLISH.SHIFT: 5.30 AM-2.30 PM ( MONDAY- FRIDAY)5.30 AM- 11.30 AM (SATURDAY)FREE HOME PICK UP AVAILABLE.IMMEDIATE APPRAISAL + P.F. + E.S.I FACILITIES AVAILABLE.Salary : 15000-25000/- + Huge Incentive per month.Saltlake Sector 5, SDF more, Rajarhat, Salt Lake City - 700091, West BengalBenefits:1. Commuter assistance2. Leave encashment3. Sick Leave + Paid Leave.4. Provident FundSupplemental pay types:Performance bonusLanguage:English (MUST)Job Types: Full-time, PermanentSalary: ?15,000.00 - ?25,000.00 per monthBenefits:Commuter assistanceHealth insuranceLeave encashmentProvident FundSchedule:Fixed shiftMorning shiftSupplemental pay types:Performance bonusLanguage:English (Required)Work Location: In person
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  • 0 - 1 yrs
  • 8.5 Lac/Yr
  • Kolkata
Customer Care Cons Customer Guidance Customer Relationship Non Voice Process
The Customer Service Associate will be based in Kolkata and must have at least 0-1 years of experience and a 12th pass education. This role involves providing customer care, guidance, and building relationships through non-voice processes.Key responsibilities include handling customer inquiries and resolving issues effectively. The associate will need to provide accurate information, address customer concerns, and maintain a positive relationship with clients.The ideal candidate must possess strong communication skills and have a customer-centric approach. Attention to detail, problem-solving abilities, and patience are essential for this role. The candidate should be able to work well in a team and have a positive attitude towards addressing customer needs. The Customer Service Associate should be adaptable to different situations and be able to work efficiently in a fast-paced environment.
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Customer Guidance Customer Relationship BPO Operations Domestic BPO International BPO BPO Non Voice Non Voice Process Chat Support Chat Process BPO
Job Openings for 20 Customer Service Associate Jobs for Freshers in Kolkata, Patna, Gaya, Purnia, Katihar, Bhubaneswar, Samastipur, Bihar, Paschim Bardhaman, Purba Bardhaman, Hooghly, having Educational qualification of : Higher Secondary, Secondary School, I.T.I., B.A, Bachelor of Hotel Management with Good knowledge in Customer Care, Customer Guidance, Customer Relationship, BPO Operations, Domestic BPO, International BPO, BPO Non Voice, Non Voice Process, Chat Support, Chat Process, BPO etc.
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