The Customer Service Associate will be based in Kolkata and must have at least 0-1 years of experience and a 12th pass education. This role involves providing customer care, guidance, and building relationships through non-voice processes.
Key responsibilities include handling customer inquiries and resolving issues effectively. The associate will need to provide accurate information, address customer concerns, and maintain a positive relationship with clients.
The ideal candidate must possess strong communication skills and have a customer-centric approach. Attention to detail, problem-solving abilities, and patience are essential for this role. The candidate should be able to work well in a team and have a positive attitude towards addressing customer needs. The Customer Service Associate should be adaptable to different situations and be able to work efficiently in a fast-paced environment.