Senior Customer Executive Jobs

Key ResponsibilitiesQuery Management: Responding to customer inquiries regarding product features, pricing, and availability in a timely manner.Complaint Resolution: Handling and resolving customer complaints by identifying the root cause and offering appropriate solutions or alternatives.Service Coordination: Collaborating with internal departments (Logistics, Technical Support, or Finance) to track orders or process refunds.Record Keeping: Maintaining detailed records of customer interactions, comments, and actions taken in a CRM (Customer Relationship Management) system.Feedback Collection: Proactively gathering customer feedback to help the product and marketing teams improve the overall user experience.Upselling/Cross-selling: Identifying opportunities to suggest related products or service upgrades that might benefit the customer (soft-selling).

TMS Textiles, a well-known retail textile brand, is seeking an energetic and customer-focused Senior Sales Executive to join our showroom team in Chennai. This role is ideal for experienced retail professionals who can drive sales, support team performance, and deliver excellent customer service.The Senior Sales Executive will be responsible for achieving individual and team sales targets on a daily and monthly basis. The role involves handling walk-in customers, understanding their requirements, and providing appropriate product recommendations to ensure high conversion and customer satisfaction. Building strong customer relationships and encouraging repeat sales will be a key responsibility.

1.Manage insurance sales, policy issuance, renewals, and servicing.2.Coordinate with insurers, agents, and internal teams.3.Handle client queries and claims support.4.Ensure documentation accuracy and regulatory compliance.5.Renewals tracking, and performance reports.

Job description:Accounts Receivable (AR):Handle end-to-end AR process including invoice preparation, customer account reconciliation, and timely collections.Track overdue accounts, follow up with clients, and escalate issues to ensure healthy cash flow.Monitor customer credit limits and resolve disputes in coordination with business teams.MIS & Financial Reporting:Prepare accurate MIS reports (weekly, monthly, and quarterly) on receivables, collections, and revenue analysis.Generate dashboards for management, highlighting AR aging, DSO (Days Sales Outstanding), and risk accounts.Support management with financial analysis and variance reporting.Audit & Compliance:Assist in internal, statutory, and tax audits with required schedules and reconciliations.Ensure adherence to accounting standards, internal controls, and company policies.Liaise with auditors and implement recommendations for process improvement.Key Skills Required:Strong expertise in Accounts Receivable management and audit support.Advanced Excel skills (Pivot Tables, VLOOKUP, dashboards) and ERP/Tally knowledge.Analytical mindset with ability to interpret financial data.Strong communication and stakeholder management skills.Ability to work independently with minimal supervision.Experience:Around 4 years of relevant experience in AR, MIS, and Audit-related functions.Interview Rounds:Level 1 : TelephonicLevel 2: TelephonicLevel 3 / 4 : F2F

The Senior Customer Executive is responsible for managing and maintaining positive relationships with customers. This includes addressing customer inquiries, resolving issues, and ensuring satisfaction with products or services. They are also responsible for overseeing social media optimization strategies, leveraging digital platforms to engage with customers and enhance brand visibility. Additionally, the Senior Customer Executive plays a key role in online digital marketing efforts, working to create and implement campaigns that drive customer acquisition and retention.Key Responsibilities:1. Manage customer inquiries and resolve issues in a timely and professional.

We are looking for 10 Senior Technical Support Executive Posts in Bangalore, Hyderabad, Visakhapatnam, Bhubaneswar, andrapradesh, telangana, odisha, Karakka Chowk, Ajmer, with deep knowledge in Advanced troubleshooting, network diagnostics, root cause analysis, software debugging, hardware maintenance, system administration, database management, cloud computing, cybersecurity principles, Linux/Unix administration, Windows Server administration, virtualization technologies, scripting (Python, Bash), SQL queries, API integration, VPN configuration, firewall management, disaster recovery, data backup strategies, software development lifecycle, customer relationship management, technical documentation, ITIL framework, project management, team leadership, cross-functional collaboration, performance monitoring, log analysis, remote desktop support, ticketing systems (Jira, Zendesk), communication skills, active listening, conflict resolution, time management, stress management, mentoring, training, public speaking, presentation skills, quality assurance, risk assessment, vendor management, service level agreements, change management, incident response, network security, web server technologies, mobile device management, enterprise applications, automation tools, problem-solving, analytical thinking, critical thinking, decision-making, attention to detail, adaptability, continuous learning, customer advocacy. and Required Educational Qualification is : B.Com, B.E, B.Tech, Any Master Degree

responsible for communicating with customers or potential clients via telephone to promote products or services, generate leads, and provide customer support

Job Title: Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-hand

Work from the office to support business growth activitiesIdentify and connect with potential clients via calls, emails, or messagesExplain products or services clearly to customersMaintain good relationships with clients and follow up regularlyHelp prepare proposals, quotations, and basic reportsWork with internal teams to meet client needsAchieve daily or weekly targets given by the managerCommunicate clearly and professionally with clients and teamLearn company services to answer customer queries confidentlyMust have good spoken and written English skillsBasic computer knowledge (MS Office, Email, and Internet) is requiredAny graduate can applyFreshers or candidates with up to 1 year of experience are welcome

Responsibilities:* Sales & Customer Engagement:* Provide a personalized and consultative sales experience to high-value customers.* Meet and exceed sales targets through proactive client interactions.* Develop and maintain long-term relationships with customers for repeat business.* Product Knowledge & Presentation:* Demonstrate deep knowledge of diamonds, gemstones, and ring settings.* Educate customers about quality, craftsmanship, and pricing models.* Assist clients in customizing jewelry to suit their preferences.* Store Operations & Inventory Management:* Ensure the showroom maintains a luxury ambiance and is always customer-ready.* Handle inventory, stock replenishment, and visual merchandising.* Coordinate with the back-end team for smooth order processing.* Client Relationship & Networking:* Build and nurture a client database for exclusive previews and VIP events.* Engage in networking and referrals to attract high-net-worth customers.* Participate in brand events and marketing activities to enhance brand visibility.Qualifications & Skills Required:* 4+ years of experience in luxury retail, fine jewelry sales, or high-end fashion.* Strong sales and negotiation skills with a proven track record in achieving targets.* Excellent communication and interpersonal skills with a customer-first approach.* Passion for jewelry, fashion, and luxury lifestyle.* Ability to work in a dynamic, fast-paced environment with a high level of professionalism.Perks & Benefits:* Competitive salary with attractive sales incentives.* Exclusive training on diamonds, gemstones, and luxury sales techniques.* Opportunity to work with a premium luxury brand and elite clientele.

Develop and execute strategies to achieve targetsIdentify new business opportunities and expand market reachMaintain strong relationships with existing and potential clientsResearch market trends, competitors, and customer needsPrepare and present proposals, quotations, and contactsWork closely with the marketing and operations team to enhance brand visibilityTrack and analyze sales performance, providing insights for improvement

Job Openings for 59 Senior Customer Support Executive Jobs for Freshers in Kolkata, Bardhaman, Purba Bardhaman, Purba Medinipur, Medinipur, Purulia, Balarampur Purulia, Jhargram, Jalpaiguri, Patna, having Educational qualification of : Higher Secondary, Secondary School with Good knowledge in Ground Staff, Airport Cargo, Passport Checking etc.

We are hiring for customer support executive work from home process no any hidden registration fee or any joining fee work time 4 to 5 hrs in a day Monday to Friday contact me for more information

Key ResponsibilitiesManage clinic operations, patient flow, and administrative tasks.Supervise and train staff to ensure excellent service delivery.Handle budgeting, billing, and financial reporting.Ensure compliance with healthcare regulations and standards.Address patient concerns and enhance customer satisfaction.Develop business strategies to improve clinic performance.

Hiring for 5 Senior Customer Service Executive Jobs in Delhi NCR, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School with Good knowledge in skilss gud etc.

Job Description: Customer Service ExecutiveCompany: Shop.Dharmsaar.comLocation: Vaishali Nagar West JaipurEmployment Type: Full-TimeSalary - 12-18K Per monthAbout Us:Shop.Dharmsaar.com is an e-commerce platform that provides quality products that align with our mission of promoting ethical living and sustainable practices. We strive to deliver exceptional customer experiences while fostering a sense of community and purpose.Role Overview:We seek a motivated and results-driven Telesales Executive to join our team. As a Telesales Executive, you will be the voice of Shop.Dharmsaar.com, engaging with customers to promote our products, address their queries, and ensure a seamless sales process.Key Responsibilities:Sales and Customer Engagement:Could you make outbound calls to potential and existing customers to promote products and services?Understand customer needs and recommend suitable products.Upsell and cross-sell products where applicable.Customer Support:Respond to inquiries about products, pricing, and delivery schedules.Handle customer concerns or complaints professionally and escalate as necessary.Target Achievement:Meet or exceed daily, weekly, and monthly sales targets.Contribute to team sales goals and KPIs.Reporting and Feedback:Maintain records of customer interactions and sales.Provide feedback to the team regarding customer preferences and market trends.Requirements:Proven experience in telesales, customer service, or a related field.Excellent communication and interpersonal skills.Ability to handle rejection and remain motivated.Basic knowledge of CRM systems and data entry.Strong organizational skills and attention to detail.Ability to work independently and as part of a team.Preferred Qualifications:Fluency in multiple languages is a plus.Experience in e-commerce or retail is an advantageInterested Candidate can share their CV at hr@task-robots.com orWhat's App on +91 6378740904Salary - 12-18K

Key ResponsibilitiesOmnichannel Support: Managing interactions across multiple platforms including live video chat, social media DMs, email, and traditional voice calls.AI-Human Collaboration: Using AI search tools to instantly surface technical documentation and using Drafting AI to craft clear, professional responses.Complex Problem Solving: Handling escalated issues that automated systems cannot solve, such as billing disputes, technical bugs, or sensitive delivery failures.Sentiment Management: Identifying a customer's emotional state (frustration, confusion, or urgency) and adapting your tone to de-escalate tension.Proactive Outreach: Contacting customers before they report a problem (e.g., notifying them of a shipping delay before they ask) to build trust.Cross-functional Feedback: Feeding real-world customer pain points back to the Product and Engineering teams to help improve the core product.

Gud Commnuication Skills