Senior Customer Care Executive (Female Candidates Only)

Task Robots

0 - 1 Years
2 Openings
0.8 - 1.5 Lac/Yr
Face-to-Face interview
Jaipur

Key Skills

Communication Customer Care Executive Customer Care E-commerce

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Job Description

job description: customer service executive

company:

location: vaishali nagar west jaipur

employment type: full-time

salary - 12-18k per month

about us:

is an e-commerce platform that provides quality products that align with our mission of promoting ethical living and sustainable practices. we strive to deliver exceptional customer experiences while fostering a sense of community and purpose.

role overview:

we seek a motivated and results-driven telesales executive to join our team. as a telesales executive, you will be the voice of , engaging with customers to promote our products, address their queries, and ensure a seamless sales process.

key responsibilities:

sales and customer engagement:

could you make outbound calls to potential and existing customers to promote products and services?

understand customer needs and recommend suitable products.

upsell and cross-sell products where applicable.

customer support:

respond to inquiries about products, pricing, and delivery schedules.

handle customer concerns or complaints professionally and escalate as necessary.

target achievement:

meet or exceed daily, weekly, and monthly sales targets.

contribute to team sales goals and kpis.

reporting and feedback:

maintain records of customer interactions and sales.

provide feedback to the team regarding customer preferences and market trends.

requirements:

proven experience in telesales, customer service, or a related field.

excellent communication and interpersonal skills.

ability to handle rejection and remain motivated.

basic knowledge of crm systems and data entry.

strong organizational skills and attention to detail.

ability to work independently and as part of a team.

preferred qualifications:

fluency in multiple languages is a plus.

experience in e-commerce or retail is an advantage

interested candidate can share their cv at or

what's app on +91

salary - 12-18k