Retention Executive Job Vacancies in Surat

Job Title: CRM ExecutiveLocation: Kim, District: SuratExperience Required: 24 yearsSalary Range: 18,000 30,000/month + performance bonusJob Summary:We are looking for a CRM Executive to strengthen relationships with our current customers, ensure satisfaction, and generate new business through referrals and follow-ups.Key Responsibilities:Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings.Site Visits & Customer Meetings: Personally visit top customers to maintain face-toface relationships, understand challenges theyre facing, and discuss upcoming needs or projects.Referral Generation: Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals.Complaint Resolution: Act as the single point of contact for existing clients in case of any service issues, coordinate with internal teams to resolve problems quickly, and ensure a positive experience.CRM Management: Enter all customer data, interactions, and next steps into the CRM; use this database to track communications, orders, referrals, and satisfaction Metrics.Qualifications & Skills:Bachelors/ Masters in Business, Marketing, or relevant field.Good interpersonal skills and a customer-centric mind-set.Ability to travel locally for client meetings.Growth Path:CRM Executive Key Account Executive Client Relationship Manager

Job Title: Customer Relationship Executive [CRE]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIK MILESTONE VESU , SURAT.Employment Type: Full-TimeJob Summary:We are looking for an enthusiastic and result-oriented Customer Relationship Executive (CRE) to manage inbound and outbound customer calls and follow up on leads. This role offers performance-based incentives, rewarding individuals who consistently achieve and exceed targets.Key Responsibilities :Lead Calling & Talent Coordination: Make outbound calls to artists, models, and new talent based on agency requirements. Follow up with artists for auditions, availability, and document submissions. Call and coordinate with clients (production houses, brands,agencies) for casting briefs and requirements. Maintain updated records of artists, leads, and casting inquiries.Client & Artist Relationship Management: Build and maintain strong relationships with clients and talents. Address inquiries, resolve queries, and ensure smooth coordination between artists and clients. Share casting updates, audition schedules, and feedback promptly.Incentive-driven Sales Support: Work towards achieving monthly calling and conversion targets. Earn incentives bases on walk in customer on weekly and monthly basisReporting & Data Handling: Maintain accurate and updated databases of clients, leads, and artist profiles. Prepare daily and weekly reports of calls made, leads generated, and closures achieved.Qualifications: Minimum HSC (12th pass) or Graduate in any stream. 6 months to 2 years in telecalling, customer service, client coordination, or casting-related roles preferred. Freshers with excellent communication skills and interest in the media/entertainment industry can apply.Skills Required: Excellent verbal and written communication in Hindi, English, and local language (if applicable). Strong interpersonal skills with a friendly and approachable attitude. Ability to manage pressure, targets, and multi-task effectively. Basic computer skills and knowledge of MS Excel, WhatsApp, and email handling.

Urgent hiring in Retail store in Telecom Industry*Graduate mustFresher & experienced both can applyWork - Walking customer service handling+ cross sales in storeLocation- Surat (Rander/ Ring Road/ Parvat Patiya / Ghoddhod / Katargam / Varachha /Mota Varachha / Vesu / Sarthana / Vapi)Training location: Ahmedabad (Makarba) food and accommodation provide by company only.Age limit maximum 27Only interested can share CV Interview scheduled today only:9624602836

As part of the Client Servicing team, you will be the champion helping IndiaMART achieve its vision of empowering businesses across India. In this role, you have the opportunity to develop and nurture strong relationships with our clients, assisting them on their path to success by understanding their business needs and recommending tailored solutions to facilitate their growth. In this role as an individual contributor, you will take charge of achieving monthly client retention and renewal targets, providing you with an excellent opportunity to demonstrate your skills and make a meaningful impact in the company's success.Key Accountabilities: Conduct daily 4-5 in-person client meetings to ensure client satisfaction and platform utilization.Maximize revenue through upselling and cross selling.Ensure systematic follow-up, time-bound closures and prompt resolution of complaints Qualifications: Strong academic background with over 70% marks in 10th and 12th grade. Any graduate with minimum 9 months experience in sales Freshers with a Post Graduate Degree in Management.Why Join IndiaMART: Joining IndiaMART means becoming a part of shaping the future of business. As a leader in the B2Bmarketplace, we are at the forefront of driving innovation and transformation in how businesses buyand sell. Weekly Salary: We are Indias first organization to introduce weekly payout of salaries to ensurebetter financial planning & stability for our employees.Attractive Incentives: Our incentive programs are designed to recognize and reward your hardwork, allowing you to earn more as you achieve more. Accelerated Career Growth: We offer a dynamic environment for rapid career growth. Many employees reach leadership roles within five years, with over 500 success stories.Learning Culture: Our I-LEAP program enables employees to learn while they work, offering attractive fee subsidiaries to each individual that they can use for their own learning &development.

Job Title: Retention Marketing ExecutiveIndustry: Wellness IndustryLocation: Surat (Sachin)Salary: 15,000 - 35,000Job Summary:We are looking for a Retention Marketing Executive to develop and implement customer retention strategies that enhance loyalty, reduce churn, and maximize customer lifetime value. The ideal candidate will have expertise in email & SMS marketing, customer segmentation, and loyalty programs, ensuring a seamless and engaging customer experience.Key Responsibilities:Develop and execute data-driven retention strategies to improve customer engagement and repeat purchases.Plan, implement, and optimize email & SMS marketing campaigns to boost customer loyalty.Analyze customer data to create personalized marketing campaigns and targeted offers.Lead loyalty programs to reward repeat customers and drive referrals.Collaborate with design, product, and customer support teams to enhance the customer journey.Monitor key retention metrics like repeat purchase rate, churn rate, and customer lifetime value (CLV).Gather customer feedback through surveys, reviews, and direct engagement to improve retention strategies.Stay updated on industry trends and best practices in retention marketing.Requirements:1-3 years of experience in retention marketing, CRM, or customer engagement.Strong knowledge of email marketing tools, SMS automation, and CRM platforms.Experience in customer segmentation, A/B testing, and campaign optimization.Analytical mindset with expertise in tracking retention metrics and reporting insights.Prior experience in the wellness, health, or lifestyle industry is a plus.Strong communication skills and the ability to work cross-functionally.

Job Openings for 1 Customer Relationship Executive Job with minimum 1 Year Experience in Adajan, Surat, Gujarat, having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Relationship, CRM, CRO, Customer Retention, Client Development etc.,

Responsibilities :Serves customers by providing product and service information and resolving product and service problems.Attracts potential customers by answering product and service questions and suggesting information about other products and services.Resolve customer complaints via phone, email, mail. (English Only).Greet customers warmly and ascertain the problem or reason for calling.Knowledge about Software like (CRM database, Aircall) Or else.Maintains financial accounts by processing customer adjustments.Prepares product or service reports by collecting and analyzing customer information.Contributes to team effort by accomplishing related results as needed.Required Skills :Customer service.Product knowledge.Quality focus.Problem-solving.Documentation skills.Phone skills.Listening.Resolving conflict.Analyzing information.Multi-tasking.

Basic responsibility of a business development manager is to call clients and receive calls professionally.Fixing up appointment with the client, Meet the client and show demonstrations of the product and achieve results.Study Requirements from the client, analyze the requirements.Your job as a business development manager is to identify sales leads, pitch goods or services to new clients and maintain a good working relationship with new/existing/old contacts. Duties and Responsibilities: As Trainee: To develop a growth strategy focused both on financial gain and customer satisfaction. To conduct research to identify new markets and customer needs To arrange business meetings with prospective clients Shall promote the companys products/services addressing or predicting clients objectives Prepare sales contracts/quotations ensuring adherence to law-established rules and guidelines

Job Title: Customer Relationship Executive [CRE]Location: 301-305 DHRIJASONS RICHMOND PLAZA 3RD FLOOR B/S SWASTIKMILESTONE VESU , SURAT.Employment Type: Full-TimeJob Summary:We are looking for an enthusiastic and result-oriented Customer Relationship Executive(CRE) to manage inbound and outbound customer calls and follow up on leads. This roleoffers performance-based incentives, rewarding individuals who consistently achieve andexceed targets.Key Responsibilities :Lead Calling & Talent Coordination: Make outbound calls to artists, models, and new talent based on agencyrequirements. Follow up with artists for auditions, availability, and document submissions. Call and coordinate with clients (production houses, brands,agencies) for castingbriefs and requirements. Maintain updated records of artists, leads, and casting inquiries.Client & Artist Relationship Management: Build and maintain strong relationships with clients and talents. Address inquiries, resolve queries, and ensure smooth coordination between artistsand clients. Share casting updates, audition schedules, and feedback promptly.Incentive-driven Sales Support: Work towards achieving monthly calling and conversion targets. Earn incentives bases on walk in customer on weekly and monthly basisReporting & Data Handling: Maintain accurate and updated databases of clients, leads, and artist profiles. Prepare daily and weekly reports of calls made, leads generated, and closuresachieved.Qualifications: Minimum HSC (12th pass) or Graduate in any stream. 6 months to 2 years in telecalling, customer service, client coordination, orcasting-related roles preferred. Freshers with excellent communication skills and interest in the media/entertainmentindustry can apply.Skills Required: Excellent verbal and written communication in Hindi, English, and local language (ifapplicable). Strong interpersonal skills with a friendly and approachable attitude. Ability to manage pressure, targets, and multi-task effectively. Basic computer skills and knowledge of MS Excel, WhatsApp, and email handling