Quality Support Jobs

# HVAC SERVICE HEAD Location: Bangalore Experience: 10+ Years Industry: HVAC / Engineering### Key Responsibilities Lead and manage HVAC service & maintenance operations. Handle installation, commissioning, troubleshooting and breakdown maintenance. Manage Service Engineers, Technicians & Site Teams. Plan and monitor AMC & preventive maintenance activities. Handle customer complaints and ensure timely resolution. Provide technical solutions for major HVAC breakdowns. Monitor service quality, team productivity and customer satisfaction. Coordinate with clients, project, sales and technical teams. Prepare service reports, quotations and technical documentation. Ensure adherence to safety and quality standards.### Candidate Profile Diploma / B.E. / B.Tech in Mechanical / HVAC / Refrigeration or related field. 10+ years of relevant experience in HVAC Service & Maintenance. Experience in managing service teams and customer interactions. Strong knowledge of HVAC systems, troubleshooting and maintenance. Excellent leadership, communication and problem-solving skills. Willingness to travel to customer/site locations as required.### Interested?Please share your updated CV + Current CTC + Expected CTC + Notice Period. If you have strong HVAC Service leadership experience and are looking for a senior opportunity in Bangalore, this role could be a good fit.

We are looking for a dedicated Female Call Center Executive to join our team in Bhiwani. The ideal candidate will be responsible for handling customer inquiries and providing excellent service.Key Responsibilities:- Answer Incoming Calls: You will respond to customer calls promptly, addressing their inquiries and concerns with professionalism.- Provide Information: You will offer clear and accurate information about our products and services to help customers make informed decisions.- Record Customer Details: You will maintain accurate records of customer interactions and transactions in our system for tracking and follow-up purposes.- Resolve Issues: You will assist in diagnosing and resolving customer complaints or problems, ensuring satisfactory solutions are reached.- Maintain Professionalism: You will represent the company positively, demonstrating a friendly and respectful attitude towards all customers.- Collaborate with Team: You will work with other team members to improve service processes and enhance customer satisfaction.Required skills and expectations include good communication skills to convey information clearly, patience to handle customer concerns effectively, and a strong desire to help others. Basic computer skills are necessary to operate call center software. A successful candidate will be organized and able to multitask while managing calls efficiently. This part-time position requires a commitment to delivering high-quality service while working from the office. Previous experience is not mandatory, making it suitable for individuals with 0 to 6 years of experience.

As a Machine Operator Helper, you will support the machine operators in their daily tasks to ensure smooth operations. This role is suitable for candidates with 0 to 2 years of experience and requires a minimum educational qualification of passing the 10th grade.Key Responsibilities:- Assist Machine Operators: Work closely with machine operators to help set up and maintain equipment, ensuring all operations run effectively.- Load and Unload Materials: Safely load raw materials into machines and unload finished products, ensuring the right quantities are handled.- Monitor Machine Performance: Keep an eye on machine operations and quality of output, reporting any issues or irregularities to the operator.- Maintain Clean Work Area: Help maintain a clean and organized workspace, following safety protocols to minimize risks in the area.- Follow Safety Guidelines: Adhere to all safety procedures and protocols to ensure a safe working environment for yourself and your colleagues.Required Skills and Expectations:- Basic Technical Skills: Understanding of basic machine operations is beneficial, but training will be provided for new hires.- Physical Stamina: The job involves manual labor and physical tasks, so you should be able to lift heavy objects safely.- Team Player: Must be able to work well in a team and communicate effectively with machine operators and other team members.- Attention to Detail: Ability to follow instructions carefully and pay attention to the quality of work being produced.- Willingness to Learn: A positive attitude towards learning new skills and taking on new challenges is essential for growth in this role.

Production Technician- Hyderabad Location: Hyderabad Salary: Negotiable Job Type: Full-Time Freshers & Experienced Candidates Can ApplyEligibility ITI (All Trades) Diploma (Mechanical, Electrical, Electronics, ECE, Instrumentation & Related Branches)Job DescriptionWe are looking for dedicated and technically skilled Technicians to join our manufacturing team. The ideal candidate will be responsible for operating, maintaining, and troubleshooting equipment while ensuring smooth production operations. Freshers and experienced candidates are welcome to apply.Key Responsibilities Operate and monitor production machinery and equipment Perform routine maintenance and basic repairs Troubleshoot equipment and process-related issues Follow safety guidelines and company procedures Assist in production and manufacturing activities Conduct equipment inspections and report abnormalities Maintain records of maintenance and production activities Ensure workplace cleanliness and organization Support quality standards and compliance requirements Work effectively with team members to achieve production targetsDesired Skills Machine Operation Preventive Maintenance Troubleshooting Skills Equipment Handling Technical Knowledge Safety Awareness Quality Inspection Problem Solving Skills Teamwork and Communication Time Management

We are a Assembling Factory of Silent Generator power by Mechanical Engine and AC Electrical Alternators ...we invite candidate for Assembly job, Field Technicians and Service Engineers who can handle customer complaints and repair job at site

Role Name : Accession OfficerLocation : MumbaiCompany - Orange Health Labs

We are looking for a Contracts Manager to join our team in Nerul. The ideal candidate will have 2 to 5 years of relevant experience and a degree in B.Pharma. This role is full-time and requires the individual to work from the office.Key Responsibilities:- Contract Preparation: Develop and draft clear and concise contracts that meet the company's requirements and compliance standards. This ensures that all agreements are legally sound and protect the companys interests.- Negotiation: Engage with clients and vendors to negotiate contract terms and conditions. This involves discussing key points to reach an agreement that satisfies both parties.- Compliance Monitoring: Regularly review contracts to ensure that all parties adhere to the agreed terms. This helps prevent any breaches and fosters trust with partners.- Issue Resolution: Address and resolve any disputes or issues related to contracts. This requires strong problem-solving skills to find amicable solutions quickly.- Documentation Management: Maintain and organize contract documents systematically for easy access and retrieval. Good documentation practices support transparency and efficiency.Required Skills and Expectations:The ideal candidate should have strong communication skills to work effectively with various stakeholders. Attention to detail is crucial, as the role involves handling intricate contract details. Candidates must also demonstrate analytical skills for evaluating contract clauses and implications. A proactive attitude, along with the ability to work independently and in a team, is essential for success in this role.

We are looking for a dedicated Production Incharge to manage and oversee the production activities at our facility in Jaipur. The ideal candidate should have 3 to 6 years of relevant experience and a 12th-grade education. This is a full-time position that requires working from the office.Key Responsibilities:- Supervise Production Operations: Ensure that all production processes run smoothly and efficiently to meet daily targets.- Quality Control: Monitor the quality of products being manufactured, making sure they meet industry standards and specifications.- Inventory Management: Keep track of raw materials and finished products, coordinating with suppliers to ensure necessary supplies are available.- Team Management: Lead and motivate a team of workers, providing guidance and training as needed to improve performance and productivity.- Safety Compliance: Implement and enforce safety protocols to ensure a safe working environment for all employees.- Reporting: Prepare regular reports on production performance, issues, and improvements for management review.Required Skills and Expectations:- Strong leadership abilities to manage a diverse team and foster a positive workplace.- Excellent problem-solving skills to address and resolve production-related issues swiftly.- Good communication skills to clearly convey information and instructions to team members.- Basic knowledge of production processes and quality standards in a manufacturing environment.- Ability to work under pressure and meet tight deadlines while maintaining quality.- Strong organizational skills to manage multiple tasks and priorities effectively.

As a Mechanical Technician, you will play a vital role in supporting the maintenance and repair of mechanical systems. Your work will ensure that machinery operates smoothly and efficiently.Key Responsibilities:- Maintenance of Equipment: Perform routine checks and maintenance on machinery to ensure proper functioning and longevity.- Troubleshooting: Identify and diagnose mechanical issues using various tools and techniques, ensuring quick resolutions to minimize downtime.- Repairs: Conduct repairs on broken or malfunctioning equipment, replacing parts as necessary to restore full functionality.- Assembly and Disassembly: Assist in the assembly and disassembly of mechanical components to facilitate repairs or upgrades.- Documentation: Maintain accurate records of maintenance work, repairs, and any parts used, which helps in tracking equipment performance.Required Skills and Expectations:Candidates should possess a basic understanding of mechanical principles and techniques gained from I.T.I. training. You should be detail-oriented and have strong problem-solving skills, which will help in identifying issues quickly. Good communication skills are essential for collaborating with team members and reporting findings. Familiarity with hand tools and safety practices in a mechanical environment is expected. As this is an entry-level position, a willingness to learn and adapt is crucial. Being reliable and maintaining a positive attitude in a teamwork-oriented setting is also highly valued.

We are looking for a dedicated Team Leader in Customer Support to oversee our support team in Mumbai. This role requires effective leadership skills and a passion for helping customers. Key Responsibilities:- Lead the Team: Provide guidance and support to customer support representatives, ensuring they meet performance targets and deliver high-quality service.- Train and Develop Staff: Conduct training sessions for new team members and ongoing training for existing staff, helping them improve their skills and knowledge.- Manage Customer Inquiries: Handle complex customer issues and escalations, ensuring timely and effective resolutions to maintain customer satisfaction.- Monitor Performance: Track team performance metrics, such as response times and resolution rates, to identify areas for improvement and celebrate successes.- Foster a Positive Environment: Create a supportive and motivating atmosphere for the team, encouraging collaboration and open communication.Required Skills and Expectations:- Strong Communication Skills: You should be able to communicate clearly and effectively, both verbally and in writing, with team members and customers.- Problem-Solving Ability: An ability to think critically and find solutions to customer issues quickly and effectively is essential.- Leadership Experience: Previous experience in a leadership role within customer support is a plus, even if its informal leadership.- Customer-Centric Attitude: A genuine passion for providing excellent customer service and a desire to exceed customer expectations are crucial.- Team Player: You should work well with others, support your colleagues, and contribute to the team's overall success.

Job Title: Quality Inspector - FresherJob Type: Full TimeLocation: ChennaiJob SummaryWe are looking for a motivated and detail-oriented Quality Inspector Fresher to join our team. The candidate will be responsible for inspecting products, checking quality standards, and ensuring that components meet company and customer requirements. Freshers with basic technical knowledge and willingness to learn are encouraged to apply.Key ResponsibilitiesPerform visual and dimensional inspection of components/products.Check product quality as per drawings, specifications, and standards.Identify defects and report quality issues to the supervisor.Maintain inspection records and quality documents.Use measuring instruments like Vernier Caliper, Micrometer, Height Gauge, etc.Ensure proper handling of materials and products.Support production and quality teams in maintaining quality standards.Follow company safety and quality procedures.Assist in calibration and documentation activities when required.RequirementsDiploma / ITI / BE Mechanical or related qualification.Freshers can apply.Basic knowledge of quality inspection and measuring instruments.Good observation and communication skills.Willingness to work in shifts and factory environment.Preferred SkillsBasic understanding of engineering drawings.Knowledge of MS Office.Teamwork and problem-solving ability.BenefitsPF & ESI BenefitsTraining & Career GrowthOvertime Allowance (if applicable)Accommodation / Food (if applicable)Best in Industry / As per Company Standards

To manged Customer care about our company products and to resolved question of products and the details of list and to attend weekly Zoom Meeting.

Job Title:HOD - Quality Assurance (QA) & Management Representative (MR)Job Summary:The Head of Department - Quality Assurance & Management Representative is responsible for establishing, implementing, maintaining, and continually improving the organisations Quality Management System (QMS) in line with applicable standards such as ISO 9001 / IATF / ISO 14001 / ISO 45001 (as applicable). The role ensures compliance with statutory, customer, and regulatory requirements while acting as the key liaison between top management, certification bodies, customers, and internal departments on quality matters.Key Responsibilities:Quality Assurance (HOD - QA):Lead and manage the Quality Assurance department and quality personnel.Develop, implement, and monitor quality policies, objectives, SOPs, and work instructions.Ensure compliance with customer specifications, statutory requirements, and industry standards.Review and approve quality plans, inspection procedures, and control plans.Monitor product quality, analyse nonconformities, and drive root cause analysis (RCA) and corrective & preventive actions (CAPA).Handle customer complaints, quality audits, and qualityrelated communications.Ensure effective calibration, inspection, testing, and quality records management.Drive continuous improvement initiatives such as Kaizen, 5S, Lean, Six Sigma (if applicable).Management Representative (MR):Act as the Management Representative as per applicable ISO standards.Ensure the QMS conforms to standard requirements and is effectively implemented.Report QMS performance, audit results, risks, and improvement opportunities to Top Management.Plan, conduct, and close internal audits and coordinate external / certification audits.Ensure timely management review meetings and followup of action points.Promote awareness of customer requirements and quality culture across the organisation.Coordinate with certification bodies, regulatory authorities, and customers for audits and inspections.Required Qualifications:Bachelors degree in Engineering / Science or relevant discipline.Formal training in ISO 9001 (Lead Auditor preferred).Strong knowledge of Quality Management Systems and documentation control.Experience:8-15 years of experience in Quality Assurance / Quality Management.Minimum 3-5 years in a leadership or HOD role.Handson experience in handling internal and external audits.Key Skills & Competencies:Strong leadership and people management skills.Excellent knowledge of QMS standards and compliance requirements.Analytical and problemsolving skills.Effective communication and coordination abilities.Documentation, reporting, and audit management expertise.Customerfocused and continuous improvement mindset.Preferred (Optional):Experience in manufacturing / pharma / engineering industry.Knowledge of additional standards such as ISO 14001, ISO 45001, IATF 16949, GMP.Six Sigma Green/Black Belt certification.Reporting To:Top Management / Plant Head / Director