Public Relation Officer Job Vacancies in Kolkata

We are looking for a Back Office Officer to support our operations at our office in Sector 2, Salt Lake City, Kolkata. The ideal candidate is organized, detail-oriented, and eager to learn. No experience is necessary, making this a great opportunity for recent school graduates.Key Responsibilities:1. **Data Entry**: Accurately input and maintain important company information in databases to ensure all records are correct and up-to-date.2. **Documentation**: Organize and file physical and digital documents, making sure that all paperwork is easy to access and stored properly.3. **Support Team Operations**: Collaborate with different departments by providing administrative support, which includes preparing reports and handling inquiries.4. **Communication**: Assist in responding to phone calls and emails professionally, helping to direct inquiries to the appropriate team members.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and possess basic computer skills, including proficiency in word processing and spreadsheet applications. Good communication skills are essential, as the role involves interacting with team members and clients. Attention to detail and strong organizational skills will help ensure efficient operations. A positive attitude and a willingness to learn will make candidates stand out in this entry-level position.

Key Responsibilities:1. Establishing and maintaining positive relationships with the public: As a Public Relation Officer, you will be responsible for building and maintaining positive relationships with the public through various communication channels.2. Generating leads and increasing brand awareness: You will be expected to generate leads for the organization and work towards increasing brand awareness through strategic communication efforts.3. Planning and implementing PR strategies: You will need to plan and execute public relations strategies to enhance the organization's reputation and promote a positive image.4. Monitoring media coverage and trends: Keeping an eye on media coverage and trends related to the organization's industry and using this information to shape PR strategies.5. Organizing events and promotional activities: Planning and executing events and promotional activities to engage with the public and promote the organization's brand.Required Skills and Expectations:- Good communication skills: The ability to communicate effectively with the public and media is essential for this role.- Hard working: A strong work ethic and dedication to the job are important qualities for a Public Relation Officer.- Public relations experience: While not mandatory, prior experience in public relations or a related field would be beneficial.- Lead generation: Understanding lead generation techniques and strategies is crucial for this role.- 12th pass: A minimum educational qualification of 12th pass is required for this position.

Company OverviewFounded in 2011, Bluewaves Media is a leading digital marketing company in India. Specializing in enterprise communication platforms, we empower businesses to connect effectively with their consumers. Our services include Bulk SMS, Bulk Email, Voice Calls, and IVR Solutions, helping clients reach their target audiences with ease and efficiency.Role SummaryWe are seeking a Personal Relationship Manager to join our team in the Greater Kolkata Area. In this role, you will act as the primary point of contact for our clients, fostering strong and lasting relationships. You will coordinate communication strategies, ensure seamless service delivery, and prioritize customer satisfaction through personalized, effective interactions.Key ResponsibilitiesDevelop and maintain strong relationships with clients to ensure loyalty and retention.Serve as the primary contact for addressing client inquiries and concerns.Collaborate with internal teams to deliver tailored solutions that meet client needs.Coordinate and implement communication strategies that align with client goals.Proactively gather client feedback to improve services and enhance satisfaction.Maintain detailed client records using CRM software.QualificationsEducation: Bachelor's degree in Marketing, Communications, Business, or a related field.Experience:Proven experience in client relationship management or a similar role.Familiarity with digital marketing strategies and trends.Skills:Exceptional interpersonal and communication abilities.Strong organizational and time-management skills.Proficiency in using CRM software to manage client information and interactions.Ability to work collaboratively within a team environment.Why Join Us?Be part of a dynamic and innovative team in the digital marketing industry.Opportunity to work closely with top-tier clients and shape impactful communication strategies.A supportive and growth-oriented workplace where your contributions matter.

SOME BASIC KRAS: Facilitate the smooth onboarding of new clients, understanding their businessobjectives, and aligning them with the digital marketing services offered by thecompany. Conduct thorough assessments of clients' marketing needs and goals,understanding their target audience, industry, and competitive landscape. Collaborate with internal teams, such as marketing specialists, to developstrategic digital marketing plans tailored to meet the unique requirements of eachclient. Serve as the main point of contact between the client and the agency, ensuringeffective and transparent communication.REQUIREMENTS & SKILLS Strong organizational skills or project management. Good practical understanding & ability to learn new software and hardwarequickly. Public relations, community management, marketing, and sales experience. Excellent communication and interpersonal skills. Strong problem-solving and conflict resolution abilities. Proven experience in a client-facing role within a digital marketing or advertisingagency. Ability to multitask and manage multiple client accounts simultaneously. Proficiency in using CRM software and project management tools. Analytical mindset with the ability to interpret data and provide actionableinsights. Demonstrated ability to work effectively in a team-oriented environment. Flexibility to adapt to changing client needs and market conditions. A proactive approach to client management, anticipating needs and offeringstrategic solutions. Shift Timing : Monday to Saturday-10 am - 7 pm (day Shift) & 7:45 Pm - 4:45 Am (night Shift)- Candidate should be okay for both shifts.

The Job is Opening for the Post of Customer Care Incharge and the Location of this Job is Ballygunge