Process Specialist Jobs

Company : GWFSI Services India Private Limited (An Indian subsidiary of TTM Healthcare Solutions) - https://www.ttmhealthcare.ie/Role : Operations SpecialistDepartment: Candidate SuccessLocation: IndiQube Platina, BangaloreWork Days: Monday to Sunday (Two-Day Rotational Weekly Off)Rotational Shifts and Work Timings (Irish Hours 5:30 AM-12:00 PM): Timings in IST - excluding DST, Early Shift 10:00 AM-7:00 PM, Mid Shift 1:00 PM-10:00 PM, and Late Shift 7:30 PM-4:30 AMNote: This is WFO only. There is no Hybrid/WFHTTM Healthcare Solutions is a world-class healthcare workforce solutions company with offices in Ennis, India and South Africa. We've built a reputation for being totally people focused. As a member of our team you'll feel our commitment to help take your career to the next level and realise your potential.Roles & ResponsibilitiesEnsure timely and effective fulfillment of client needs, maintaining a high standard of service.Work closely with the Fulfillment Manager to address client-specific requirements and manage any fulfillment-related issues.To manage candidates' bookings on Rota and Soft Recruit Tools. To process shift cancellations and find replacements to reduce the impact on fulfilment.To proactively engage with candidates to build strong relationships, understand their needs, shift availability, and schedule them to work.To keep candidates' records up to date in all systems, follow standard operating procedures.To work closely with the onboarding team to ensure new hires are utilized and booked into shifts.To collaborate with consultants to address any candidate concerns or challenges.To work closely with healthcare organizations to acknowledge all shifts requested, providing timely updates on shift requests and filled rosters.Foster a positive team culture that aligns with TTM Healthcare's values and promotes productivity and engagement.Preferred candidate profileEducation: Any GraduateExperience:Minimum 3-5 years of experience in RCM/ AR process preferably from Healthcare industry.Strong communication and interpersonal skills.Proficiency in MS Office Suite; experience with CRM or workforce management software is a plus.Solution-oriented with a proactive approach to managing challenges.Should be willing to work in Rotational shifts including Weekend & India Holidays based on the business requirement.Interested candidates kindly share your updated profile to Jobs.GWFSI@ttmhealthcare.com

Senior Hospital Operations SpecialistExperience: 9-12 YearsLocation: BangaloreHiring Company: Talent Zone ConsultantBrief JD:We are hiring a Senior Hospital Operations Specialist to oversee hospital operations and drive efficiency across clinical and non-clinical functions. The role involves managing operational teams, monitoring KPIs, improving patient experience, ensuring compliance, and implementing process improvements.Key Responsibilities:Manage day-to-day hospital operational activities.Coordinate with clinical, administrative and support teams.Monitor patient flow, TAT, occupancy and operational KPIs.Drive process improvements and operational efficiency.Handle patient/service escalations and ensure timely resolution.Support quality, accreditation and regulatory compliance.Prepare MIS reports and operational dashboards.Relevant Skillset:Hospital Operations, Healthcare Operations, Patient Experience, Patient Flow, Hospital Administration, Operations Management, Quality Management, NABH, Healthcare Compliance, KPI Management, TAT, MIS, Process Improvement, Hospital ERP, Team Management

WE ARE HIRING - SALES INCHARGE Asian Biotech Services*Medical Equipment Sales & Services Bhubaneswar, Odisha*We are looking for motivated Male & Female Sales Professionals to join our growing team.### Position: Sales INCHARGE Location: Bhubaneswar, Odisha Gender: Male / Female Qualification: Graduate preferred Experience: Minimum 2 years of experience in any sales field Experience in Medical Equipment / Healthcare / Diagnostics / Pharma / Hospital Sales will be an added advantage.Key Responsibilities Generate new business leads and customer enquiries Visit hospitals, clinics, laboratories, institutions and corporate clients Promote medical equipment, laboratory products and related services Maintain relationships with existing customers Prepare quotations and follow up on enquiries Achieve assigned sales targets

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

As a Customer Support Specialist, you will play a crucial role in assisting our customers and ensuring their satisfaction with our services. Your main tasks will include:- Responding to Customer Inquiries: You will handle questions and requests from customers via phone, email, or chat, aiming to provide timely and accurate answers.- Resolving Issues: When customers face problems, you will troubleshoot and help them find solutions, working diligently to restore their satisfaction.- Documenting Customer Interactions: You will be responsible for recording all customer communications accurately in our systems to keep track of issues and resolutions.- Providing Product Information: You will inform customers about our products or services, helping them understand their features and benefits.- Managing Customer Feedback: Gathering and reporting customer feedback is essential for improving our services. You will ensure that this feedback is communicated to the relevant teams.To be successful in this role, you should possess strong communication skills, both written and spoken, to interact effectively with customers. Having a problem-solving mindset will be beneficial in addressing various customer concerns. Basic computer skills are needed for using customer support software and documenting interactions. A background in a relevant field such as B.A, B.C.A, B.B.A, B.Com, or any professional degree is preferred. You should also show a willingness to learn and adapt in a fast-paced work environment.

Customer Success Associate (French Bilingual) Location: Gurgaon (Work From Office) Company: Roche (Through Transcom) Salary: Up to 8.5 LPA Job Type: Full-TimeAbout the RoleWe are hiring French Bilingual Customer Success Associates to deliver exceptional customer support for a leading global healthcare client. If you're fluent in French (C1 Level) and have prior customer support experience, this is an excellent opportunity to build your career with an international organization.Key ResponsibilitiesProvide customer support through calls, emails, and chats in French and English.Resolve customer queries professionally and within defined timelines.Ensure high customer satisfaction through effective issue resolution.Build strong relationships with customers while maintaining service quality.Follow company policies, compliance guidelines, and quality standards.Maintain accurate documentation and complete follow-up on customer concerns.EligibilityUndergraduate or Graduate.Minimum 6 months of Customer Support experience.French Language Proficiency - C1 Level (Mandatory).Excellent verbal and written communication skills in French and English.Work Schedule & Benefits5 Days Working2 Rotational Week Offs9-Hour Rotational Shifts (247)Two-way Cab Facility (Hiring Zone)Competitive Salary up to 8.5 LPAOpportunity to work with a leading global healthcare client.Interview ProcessHR ScreeningOperations InterviewFrench Language Assessment (B2/C1 Mandatory)Client RoundOffer & Joining

As a Customer Support Specialist in Vadodara, India, you will play a vital role in helping customers with their inquiries and issues. This full-time position is suitable for individuals with 0 to 2 years of experience and requires at least a 12th-grade education.Key Responsibilities:1. Assist Customers: You will respond to customer inquiries via phone, email, or chat, providing clear and accurate information about our products and services.2. Troubleshooting: Identify and resolve customer issues, guiding them through troubleshooting steps to ensure a positive experience.3. Document Feedback: Record customer interactions and feedback to help improve services and products, ensuring their voices are heard.4. Collaborate with Team: Work closely with other team members and departments to address complex problems and support customer needs effectively.5. Maintain Records: Keep accurate records of customer interactions, transactions, and any follow-up actions needed.Required Skills and Expectations:Candidates should possess excellent communication skills in English and Hindi, with a friendly and patient attitude towards helping customers. You must be detail-oriented, able to handle multiple tasks, and possess problem-solving abilities to ensure customer satisfaction. Familiarity with computer systems and basic software is essential. Teamwork is vital, so you should be ready to collaborate and share knowledge with your colleagues.

Ugraya Mercantile Pvt Ltd is looking for an experienced and dynamic Sales Leader to drive business growth in the HoReCa (Hotels, Restaurants, Cafs/Catering) segment for the brand Vashishti. The ideal candidate will be responsible for developing key accounts, expanding market presence, leading institutional sales initiatives, and building long-term relationships with chefs, purchase managers, distributors, and hospitality groups.Key ResponsibilitiesDevelop and execute sales strategies for the HoReCa segment across assigned territories.Identify and onboard new institutional clients including hotels, cafs, restaurants, cloud kitchens, caterers, and corporate kitchens.Build strong relationships with chefs, procurement teams, F&B managers, and decision-makers.Achieve monthly, quarterly, and annual sales targets and revenue growth.Appoint and manage distributors/dealers for HoReCa business expansion.Conduct product presentations, tastings, and sampling activities for clients.Monitor market trends, competitor activities, pricing, and customer requirements.Coordinate with internal teams including operations, dispatch, finance, and marketing for smooth execution.Ensure timely collections and maintain healthy receivables from clients.Prepare sales forecasts, reports, MIS, and territory development plans.Lead negotiations for pricing, contracts, and annual supply agreements.Participate in exhibitions, trade fairs, and hospitality networking events.Desired Candidate ProfileBachelor

As a Customer Support Specialist, you will play a vital role in ensuring our customers have a positive experience with our products and services. Your main goal will be to assist customers by answering their questions and resolving any issues they may encounter.Key Responsibilities:- Respond to Customer Inquiries: You will handle customer questions via phone, email, or chat, providing clear and helpful responses to ensure customer satisfaction.- Troubleshoot Issues: When customers face problems, you will assist them in finding solutions, guiding them through troubleshooting steps to resolve their concerns effectively.- Maintain Customer Records: Keeping accurate and up-to-date records of customer interactions and feedback is essential for tracking and improving our services.- Provide Product Information: You will educate customers about our products and services, ensuring they understand the features and benefits to enhance their experience.- Follow Up with Customers: After resolving issues or answering questions, you will check in with customers to ensure they are satisfied with the solutions provided.Required skills and expectations include:- Strong communication skills in English, both written and verbal, to effectively assist customers.- Basic computer skills, including familiarity with email and chat applications, to navigate customer support tools smoothly.- Patience and empathy to understand customer needs and provide support in a polite manner.- A positive attitude and willingness to learn, as you will be adapting to new products and support processes.- Availability for a full-time work-from-home schedule, allowing you to efficiently manage your tasks and responsibilities.

As a Setup Configuration Specialist, you will play a crucial role in ensuring that our systems are correctly configured and set up for optimal performance. This position is focused on detailed technical work that requires a strong understanding of setup processes and configuration management.Key Responsibilities:- System Configuration: Set up and configure software or hardware systems according to specifications, ensuring they meet operational needs.- Troubleshooting: Identify and resolve configuration issues in a timely manner to minimize downtime and maintain system integrity.- Documentation: Maintain accurate records of setup configurations and changes, providing clear instructions and guides for future reference.- Collaboration: Work closely with other team members to ensure alignment on project goals and facilitate smooth transitions during the setup process.- Testing: Conduct thorough testing of configurations to ensure functionality and performance standards are met before deployment.Required Skills and Expectations:The ideal candidate should have 2 to 3 years of experience in system configuration or a related field. A background in IT from an I.T.I. program is preferred. You should have strong problem-solving skills and be detail-oriented, with the ability to follow precise instructions. Effective communication skills are essential for collaborating with team members. A proactive approach to learning and adapting to new technologies will help you succeed in this role. Only male candidates are considered for this contractor position, which requires working from the office in Bangalore.

We are looking for a Customer Support Specialist to join our team in Vandalur. In this full-time role, you will help our customers with their inquiries and ensure a positive experience. Key Responsibilities:- Assist Customers: Respond to customer inquiries via phone, email, or chat, providing prompt and accurate information to resolve issues.- Problem Resolution: Identify customer problems and provide effective solutions, demonstrating empathy and excellent communication skills.- Maintain Records: Keep detailed records of customer interactions, ensuring all information is updated in our system for future reference.- Feedback Collection: Gather customer feedback to identify trends and suggest improvements to enhance our service quality.- Team Collaboration: Work with other teams, such as sales and technical support, to address customer needs and share insights about customer experiences.Required Skills and Expectations:Candidates should have a degree in B.C.A, B.B.A, or B.Com. You should possess 1 to 4 years of experience in customer service or a related field. Strong communication skills are essential, as you will need to clearly convey information and solutions to customers. Problem-solving abilities are crucial for addressing customer concerns effectively. A friendly and patient attitude will help foster positive customer relationships. You must also be comfortable with using computer systems to manage customer data and communicate effectively. Understanding customer needs and showing commitment to customer satisfaction are key to success in this role.

As a Customer Support Specialist, you will be responsible for ensuring a positive experience for our customers through effective communication and problem-solving. Your main duties will include:- Responding to Customer Inquiries: You will handle incoming calls, emails, and chat requests from customers, addressing their questions or concerns promptly and professionally.- Resolving Issues: You will troubleshoot customer problems and provide solutions, ensuring issues are resolved efficiently and to the customers satisfaction.- Maintaining Customer Records: You will document all interactions with customers in our database, keeping track of issues, resolutions, and customer feedback to help improve our services.- Collaborating with Teams: You will work closely with other departments to ensure that customer needs are met and that any unresolved issues are escalated properly.- Providing Product Information: You will educate customers about our products and services, helping them understand features and benefits to enhance their experience.The ideal candidate should possess the following skills and expectations:- Strong communication skills in English, both written and verbal, to interact effectively with customers.- Problem-solving abilities to think critically and provide effective solutions to customer concerns.- A friendly and patient demeanor to create a positive interaction experience for customers.- Basic computer skills and familiarity with customer support software or CRM systems.- A minimum of 1 to 2 years of experience in a customer support role, preferably in a related field.- A bachelor's degree in B.A, B.B.A, or B.Com is required.

Company: Prasanna Venkatesh & AssociatesType: Full-TimeAbout UsWe are a Chennai-based auditing and compliance firm delivering structured, accurate, and end-to-end financial services in GST, Income Tax, accounting, incorporation, and ROC compliance. With a strong portfolio of clients across industries, we are committed to excellence in client service, statutory accuracy, and timely delivery.Role: GST Expert - End-to-End GST Compliance & Litigation HandlingWe are seeking a highly skilled GST Expert with a minimum of 5 years hands-on experience in an auditors office. The ideal candidate must have thorough working knowledge of all GST return forms, portal usage, refunds, reconciliations, LUT filings, and litigation handling. Youll take complete ownership of GST compliance for multiple clients and coordinate directly with clients and the GST department.Key Responsibilities Prepare, file, and manage all GST returns: GSTR-1, GSTR-2A/2B reconciliation, GSTR-3B, GSTR-4, GSTR-5, GSTR-6, GSTR-7, GSTR-9, GSTR-9C Perform monthly/quarterly ITC reconciliation and supplier mismatch resolution Handle GST Refund Applications - for export, inverted duty, excess cash ledger, etc. Apply for and manage LUT filings (fresh and renewals for exporters/service providers) Prepare and file DRC-03, handle Show Cause Notices, respond to queries from GST officers Ensure timely uploads, validations, and issue resolution via GST portal & offline utilities Coordinate with clients to gather invoices, input data, HSN summaries, etc. Guide and support the internal team on complex GST rules and changes Stay updated with GST circulars, amendments, due date changes, and compliance risks Provide support during GST department audits and assessmentsRequired Qualifications & Skillset B.Com / M.Com / CA Inter / CMA Inter / MBA (Finance) 5+ years of GST experience in an auditor/compliance firm Complete hands-on experience in preparing & filing all GST returns listed above In-depth knowledge of: Input Tax Credit rules (including blocked credits, RCM, ineligible ITC) Refund filing process (RFD-01, refund tracking, deficiency memos, bank validations) GST Notices - SCNs, DRC-01, DRC-03 replies Portal proficiency: GST Portal, ICEGATE (for exporters), E-Invoice Portal Strong command over Tally ERP / Prime, Excel (vlookup, pivot, ITC reconciliation formats) Able to read and interpret GST Acts, circulars, FAQs, and departmental advisories Proficient in English and Tamil - for both written communication and verbal coordination with clients and officers Ability to manage deadlines for multiple clients independentlyPreferred Add-Ons (Not Mandatory) Knowledge of customs-related refunds, ICEGATE errors, or SEZ-related GST exemptions Experience consulting on high-value or complex GST planning Hands-on with Zoho Books, QuickBooks, or cloud accounting softwareWhy Join Us? Lead full-cycle GST compliance and advisory work Work with a variety of clients across industries Handle refund and litigation workflows from start to finish Join a growing, professional team with structured processesOffice location: (Opp. to Kilambakkam New Bus Stand)Take the next step in your GST career with a firm that values technical mastery, ownership, and impact.Job Types: Full-time, PermanentBenefits: Cell phone reimbursement Flexible schedule Internet reimbursement Leave encashment Paid sick timeWork Location: In person