JOB DESCRIPTION
Telecaller - Recovery & Collections
Company Name: Nice Finance and Leasing Private Limited
Job Location: Jaipur, Rajasthan
Department: Recovery & Collections
Job Type: Full-Time
Portfolio: Personal Loans
Job Overview
Nice Finance and Leasing Private Limited is looking for motivated, confident, and result-oriented candidates to join its Recovery & Collections team. The selected candidates will be responsible for contacting customers regarding overdue personal loan EMIs, following up on pending payments, and achieving assigned collection targets.
Key Responsibilities
- Make outbound calls to customers regarding overdue personal loan payments.
- Follow up regularly on pending EMIs and outstanding dues.
- Encourage customers to make timely repayments.
- Handle customer queries professionally and resolve basic concerns.
- Maintain accurate call records and collection updates in CRM/software.
- Coordinate with the field collection team whenever required.
- Achieve monthly recovery and collection targets.
- Escalate critical cases to seniors or team leaders.
Eligibility Criteria
- Qualification: Minimum 12th Pass; graduates preferred.
- Experience: Freshers to 3 years of experience.
- Relevant Fields: Telecalling, collections, recovery, banking, or NBFC.
- Good Hindi communication skills; basic English preferred.
- Basic computer knowledge and calling experience are preferred.
- Ability to handle pressure and work in a target-driven environment.
Salary & Benefits
- Freshers: ₹12,000-₹15,000 per month.
- Experienced Candidates: ₹12,000-₹19,000 per month.
- Performance-based incentives.
- Career growth opportunities.
How to Apply
Interested candidates can contact the recruitment team for further details and interview scheduling.
Call / WhatsApp:
Hiring Support: Falcon Point Solutions
Connecting the right talent with the right opportunities.