Array ( [0] => passenger-handling [1] => indore ) Passenger Handling Jobs in Indore,Passenger Handling Job Vacancies in Indore Madhya Pradesh
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Passenger Handling Job Vacancies in Indore

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  • 0 - 6 yrs
  • 12.0 Lac/Yr
  • Indore
Aircraft Maintenance Airline Operations Ground Staff Activities Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Operation Aviation Hospitality Ground Operation Ground Management Aviation Security Cabin Crew Activities Interpersonal Skills Airport Ground Handling Airport Cargo Airport Supervisor Staff Management Passenger Support Airline Customer Service Ground Manager Problem Solving Customer Manager Good Communication Skills
As an Airport Supervisor, you will play a vital role in ensuring smooth airport operations and excellent customer service. Your main responsibilities will include:- **Monitor daily airport activities**: Oversee all operations at the airport to ensure everything runs according to schedules and regulations, addressing any issues that arise promptly.- **Supervise staff**: Manage the team members, including check-in staff, baggage handlers, and security personnel, ensuring that everyone is performing their duties efficiently and professionally.- **Ensure customer satisfaction**: Assist passengers with inquiries and concerns, providing help when needed to enhance their travel experience and resolve any issues they may face.- **Implement safety protocols**: Ensure that all safety regulations and guidelines are followed, working closely with airport security to maintain a safe environment for both passengers and staff.- **Coordinate with airline representatives**: Communicate effectively with the staff of various airlines to facilitate flight operations, addressing any scheduling conflicts or delays.To succeed in this role, you should possess excellent communication and interpersonal skills, enabling you to work well with both staff and passengers. A strong sense of responsibility and the ability to handle stressful situations calmly are essential. You should be organized and detail-oriented, with basic knowledge of airport operations, and able to adapt to changing circumstances. Candidates with a willingness to learn and grow in the aviation industry are encouraged to apply, regardless of prior experience.
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  • 1 - 2 yrs
  • 4.5 Lac/Yr
  • Indore
Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
We are seeking dedicated Airport Ground Staff to support operations in Indore, India. This role involves coordinating and assisting various airport functions to ensure a smooth travel experience for passengers. Candidates should possess 1-2 years of relevant experience and have completed their 12th grade education.Key Responsibilities:1. **Check-in and Boarding Assistance**: Help passengers at the check-in counter by processing their tickets, checking luggage, and guiding them through the boarding process, ensuring timely departures.2. **Passenger Support**: Provide assistance to passengers with queries, lost luggage, and special needs, ensuring they feel comfortable and well-informed during their travel experience.3. **Baggage Handling**: Oversee the loading and unloading of baggage, making sure it is handled with care and arrives at the correct destination efficiently.4. **Coordination with Airlines**: Liaise with airline representatives and ground transportation services to facilitate smooth transitions and address any operational issues promptly.5. **Safety Compliance**: Follow all safety regulations and airport protocols to ensure the well-being of passengers and staff, maintaining a secure environment.Required Skills and Expectations:Candidates must demonstrate excellent communication skills and a strong customer service orientation. Attention to detail is crucial for managing ticketing and baggage handling tasks correctly. A proactive attitude and the ability to work well under pressure are essential. Flexibility to adapt to various shifts and a commitment to teamwork are highly valued in this role.
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  • 0 - 6 yrs
  • 10.0 Lac/Yr
  • Indore
Passenger Safety Passenger Handling Passenger Support Passenger Service Safety Instructions Safety Procedures Safety Regulations In-Flight Responsibilities Excellent Communication Interpersonal Skills Customer Service Skills Teamwork Multitasking Ability Cabin Crew
Cabin Crew members are responsible for ensuring the safety, comfort, and well-being of passengers during flights. They provide excellent customer service, assist passengers with boarding and in-flight needs, demonstrate safety procedures, and handle emergencies if they occur. Their main responsibility is to maintain passenger safety while delivering a pleasant travel experience.Key ResponsibilitiesPassenger SafetyConduct pre-flight safety checks of emergency equipment.Demonstrate safety procedures such as seat belts, oxygen masks, and emergency exits.Ensure passengers follow all safety regulations during the flight.Handle emergency situations such as medical issues, turbulence, or evacuation procedures.Passenger ServiceWelcome passengers and assist them in finding their seats and storing luggage.Provide information about flight duration, safety instructions, and services.Serve meals, beverages, and refreshments during the flight.Ensure passenger comfort throughout the journey.Pre-Flight DutiesAttend pre-flight briefing with the captain and crew.Review flight details, weather conditions, and safety instructions.Check availability of food, beverages, and safety equipment.In-Flight ResponsibilitiesMonitor the cabin regularly to ensure passenger safety and comfort.Assist passengers with special needs such as children, elderly passengers, and disabled travelers.Handle passenger requests and complaints professionally.Post-Flight DutiesAssist passengers during disembarkation.Conduct a final cabin inspection for lost items or safety issues.Prepare reports on incidents or passenger concerns.Required SkillsExcellent communication and interpersonal skillsStrong customer service skillsAbility to remain calm under pressureTeamwork and coordinationProblem-solving abilityGood grooming and professional appearanceMultitasking abilityEducational QualificationMinimum 10+2 (Higher Secondary)Diploma or degree in Aviation, Hospitality, or Tourism is preferred.ExperienceFreshers can apply.Experience in hospitality, customer service, or aviation is an advantage.Physical RequirementsGood personality and grooming standards.Height requirements may vary by airline.Good eyesight and physical fitness.Ability to stand and move for long hours.Work EnvironmentWork onboard domestic and international flights.Rotational shifts including night, weekends, and holidays.Frequent travel and time zone changes.
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Customer Service Communication Air Ticketing & Reservation Check-in Procedures Baggage Handling Safety & Security Awareness Flight Coordination Passenger Assistance Technical & System Skills Report Preparation Teamwork Time Management Multitasking Professional Appearance Customer-oriented Attitude
Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.
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Passenger Handling Passenger Support Passenger Service Executive
A passenger service executive, also known as a passenger service agent or airline customer service agent, typically performs the following duties:Check-in: Assist passengers with check-in, including self-serve and assisted optionsVerify documents: Check tickets, passports, and boarding passes against passenger listsProvide boarding passes: Issue boarding passes and luggage tagsManage luggage: Weigh luggage and collect charges for overweight bagsDirect passengers: Guide passengers through security and to departure gatesProvide flight information: Announce flight delays, gate changes, and other flight informationHandle issues: Address issues with delayed, canceled, or missed flightsAssist passengers: Help passengers with mobility issues, unaccompanied children, and special assistanceProvide customer service: Respond to passenger inquiries and complaintsEnsure safety: Follow safety and security measures and promote safety in the airportComplete surveys: Complete passenger satisfaction surveysListen to feedback: Listen to passenger feedback and note itPassenger service executives typically work in airports and may work 5 to 6 days a week, 8 to 9 hours per day.
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Aircraft Maintenance Airport Operation Hospitality Aviation Security Airline Operations Aviation Cabin Crew Activities Ground Staff Activities Ground Handling Interpersonal Skills Passenger Handling Cargo Handling
Job Openings for 50 Airport Ground Staff Jobs for Freshers in Bhopal, Indore, Jabalpur, Gwalior, Ujjain, Jaipur, Jodhpur, Kota, Bikaner, Udaipur, having Educational qualification of : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.Sc with Good knowledge in Aircraft Maintenance, Airport Operation, Hospitality, Aviation Security, Airline Operations, Aviation, Cabin Crew Activities, Ground Staff Activities, Ground Handling, Interpersonal Skills, Passenger Handling, Cargo Handling etc.DESCRIPTIONDear Sir/MamGreetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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Passenger Service Executive (0-1 Years)

Skytech Aviation Services Pvt Ltd

Customer Service Hospitality Internship Customer Handling Guest Relations Guest Service Agent
Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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Airport Ground Staff - Full Time - Freshers

Skyview India Academy Private Limited

Cabin Crew Activities Aviation Security Airline Operations Aviation Ground Staff Activities Passenger Handling Ground Operation
We are looking for energetic ground staff to be responsible for administrative duties and communication with passengers. Your duties will include welcoming passengers, providing information, assisting passengers who are disabled or are traveling with small children, checking in luggage, taking reservations, and selling tickets. You should be able to promptly resolve passenger queries and ensure that all passengers are satisfied.To be successful as ground staff, you should display outstanding interpersonal skills and achieve excellent customer service, which consistently meets the goals and vision of the airline company. Ultimately, outstanding ground staff should be able to multi-task and ensure that every passenger is comfortable, safe and well-informed of flight schedules, aircraft delays, weather concerns and other factors that may affect passengers.Greeting and welcoming passengers, and responding to questions.Checking in baggage.Making reservations.Selling airline tickets.Stocking aircraft with refreshments.Cleaning aircraft after flights.Assisting disabled passengers and those with small children.Providing information to passengers.
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  • 0 - 6 yrs
  • 11.0 Lac/Yr
  • Indore
Airport Ticketing Airline Operations Aviation Hospitality Customer Service Aviation Security Ground Staff Activities Direct Sales Cargo Handling Personality Development Basic Computer Skills Aircraft Maintenance Airport Operation Cabin Crew Activities Airport Ground Handling Ground Operation Ground Management Airport Cargo Interpersonal Skills Ground Handling Air Traffic Control Passenger Handling
We are seeking dedicated Airport Ground Staff to join our team in Indore. This role is ideal for individuals with a passion for travel and customer service, offering an opportunity to work in a dynamic environment at the airport. Key Responsibilities:1. **Passenger Assistance**: Provide excellent service to passengers, helping them with check-in, boarding, and luggage handling to ensure a smooth travel experience.2. **Check-in Operations**: Manage check-in counters, verifying passenger documents, issuing boarding passes.
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  • 0 - 2 yrs
  • 4.0 Lac/Yr
  • Indore
Aircraft Maintenance Airline Operations Airport Operation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Aviation Airport Cargo Ground Operation Ground Management
We are seeking enthusiastic individuals to join our team as Airport Ground Staff in Indore, India. This role is for those who enjoy working in a dynamic environment and want to contribute to a positive travel experience for passengers.Key Responsibilities:1. **Check-in Assistance**: Help passengers with check-in procedures, ensuring their luggage is tagged correctly and they have boarding passes.2. **Baggage Handling**: Safely manage and transport passenger luggage, ensuring it is loaded onto and unloaded from the aircraft efficiently.3. **Customer Service**: Address passenger queries and provide information about flights, airport facilities, and services, creating a friendly atmosphere.4. **Security Checks**: Assist in implementing security protocols by checking identification and boarding passes, ensuring compliance with airport regulations.5. **Coordination with Airlines**: Work closely with airline representatives to ensure smooth operations and timely updates on flight schedules.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills to interact with passengers and colleagues effectively. A friendly and helpful attitude is essential, along with the ability to work in a fast-paced environment. Teamwork and reliability are crucial, as airport ground staff must collaborate with various departments for seamless operations. Attention to detail is important for ensuring accuracy in check-in and baggage handling processes. Previous experience in customer service roles is a plus, but we welcome freshers eager to learn and grow in the aviation industry.
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Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
As an Airport Ground Staff member, your primary responsibility will be to ensure the smooth operation of daily airport activities. This includes assisting passengers during check-in, boarding, and deplaning processes, as well as handling baggage and cargo efficiently. You will also be responsible for coordinating with other airport personnel, such as ground and cabin crew, to ensure timely departures and arrivals.To excel in this role, you must have a strong understanding of aircraft maintenance and airline operations, as well as knowledge of airport security.
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Aircraft Maintenance Airline Operations Airport Operation Aviation Hospitality Aviation Security Cabin Crew Activities Ground Staff Activities Interpersonal Skills Ground Handling Cargo Handling Air Traffic Control Passenger Handling Airport Ground Handling Airport Cargo Ground Operation Ground Management
Airport Ground Staff are responsible for ensuring the smooth operation of airport ground services and facilities. They perform a variety of tasks, including aircraft maintenance, airline operations, airport operations, and aviation security. Key responsibilities of Airport Ground Staff include assisting with ground handling, cargo handling, passenger handling, and airport ground operations. They are also involved in cabin crew activities, airport cargo services, and aircraft maintenance.
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