Tellecaller Job Description: Interacting via various channels, such as live chat, emails, social media and direct callsModifying sales pitches in response to customer demandAcquiring and retaining contact information databasesPut forward suggestions in accordance with the requirements of the consumerEnsure a smooth procedure for the consumer by transferring windows of opportunity to the appropriate department for further actionTellecaller Skill Required :Strong communication abilitiesExceptional communication and the capacity to switch up speaking approachThe capacity to adjust to challenging circumstancesThe capacity to adjust to challenging circumstancesHaving a firm understanding of the products or services the business providesAbility to listen and solve problemsAbility to cope with rejection while remaining calmOutstanding capacity to manage conflicts and address grievances during negotiations