Network Engineer NOC Jobs

Key Responsibilities:Monitor network performance and ensure uptime of ISP services.Provide technical support to customers and resolve network-related issues.Handle L1 and L2 level troubleshooting and escalation.Diagnose and resolve issues related to wireless and wired networks.Configure and manage network devices including routers and switches.Work with RF devices such as MikroTik, Ubiquiti, Cambium, and similar platforms.Perform VLAN configuration, IP addressing, routing, and switching tasks.Maintain logs, reports, and documentation of network issues and resolutions.Coordinate with field engineers and higher-level support teams when required.

Job Summary:We are looking for an L1 NOC Engineer responsible for monitoring leased line links and network infrastructure. The role involves first-level monitoring, troubleshooting, escalation, and coordination with service providers/vendors to ensure 24x7 uptime and SLA adherence.________________________________________Key Responsibilities: Monitor leased line links, WAN, LAN, and backbone infrastructure through NMS tools. Perform real-time network monitoring, identify outages, packet drops, latency, or performance degradation. Log incidents and update ticketing systems (like ServiceNow, Remedy, or internal tool). Provide first-level troubleshooting (ping, traceroute, checking device/interface status). Escalate unresolved issues to L2/L3 engineers or ISP/vendor as per defined SOP. Coordinate with telecom carriers/service providers for fault resolution. Follow shift rosters (24x7 support environment). Maintain daily network health check reports and shift handover logs. Ensure SLA compliance and proper incident documentation.________________________________________Required Skills & Qualifications: Graduate/Diploma in Electronics/IT/Telecom/Computer Science. 02 years of experience in NOC/network monitoring (Freshers with CCNA/N+ certification can also apply). Basic understanding of leased lines, MPLS, VPN, and Internet links. Knowledge of networking fundamentals (IP addressing, routing basics, OSI layers). Hands-on with monitoring tools (SolarWinds, Nagios, PRTG, Zabbix, or equivalent). Strong communication and coordination skills (with internal teams & ISPs). Willingness to work in 24x7 shifts.________________________________________Good to Have: CCNA / CompTIA Network+ certification. Prior experience with ISP or Enterprise NOC. Familiarity with ITIL ticketing process.

We are seeking dynamic and talented Network Engineers to join our growing corporate sector team. This is a fantastic opportunity for individuals who are passionate about network infrastructure, optimization, and management. Whether you're a fresher or an experienced professional, if you have a passion for technology and networking, we encourage you to apply.Responsibilities: Design, implement, and manage network systems and infrastructure. Monitor and optimize network performance to ensure smooth operations. Troubleshoot network issues and provide timely resolutions. Maintain and upgrade network hardware and software. Collaborate with cross-functional teams to ensure network security and reliability. Perform regular network backups and disaster recovery procedures. Keep up-to-date with the latest trends and best practices in network technologies.Required Skills & Qualifications: Strong understanding of network protocols, including TCP/IP, DNS, HTTP, and VPN. Experience with routers, switches, firewalls, and other network devices. Knowledge of network security, including firewalls, VPNs, and intrusion detection/prevention systems. Familiarity with network management tools and monitoring systems. Hands-on experience with network troubleshooting and configuration. CCNA (Cisco Certified Network Associate) or equivalent certification is a plus. Strong problem-solving skills and the ability to work independently.Contact Information: HR Contact: Pooja : 9962221037 Harsha : 9962399974 Janu : 9962399932

General Responsibilities1. Network Monitoring: Continuously monitor network performance and integrity.2. Troubleshooting: Identify and resolve network issues, including outages and performance bottlenecks.3. Maintenance: Perform regular maintenance tasks to ensure network stability and efficiency.4. Documentation: Maintain comprehensive documentation of network configurations, changes, and incidents.5. Security: Implement and monitor network security measures to protect against unauthorized access and threats.6. Collaboration: Work with other teams to resolve complex issues and improve network performance.7. Upgrades: Plan and execute network upgrades and improvements.8. Emergency Response: Respond to network emergencies and outages promptly to minimize downtimeL1 Support Responsibilities1. Basic Troubleshooting: Handle initial troubleshooting of network issues.2. Ticket Management: Create and manage support tickets, escalating issues as necessary.3. Customer Interaction: Communicate with customers to gather information and provide updates.4. Monitoring: Monitor network systems and alert higher-level support of potential issues

Duties and Responsibilities: Installation of new Internet Connections/ RF Devices at Client & BTS End Monitoring, Install, repair, and upgrade network elements and provide technical and onsite support. Maintain quality of services and perform preventative maintenance. Provide backup to NOC/Technical Team Installation/ Maintenance network Equipment Finding and Resolving Technical Issues. Prepare all necessary documentation after the Complete service call. customer on time Reach on side assign By tech team then Troubleshooting and configure Network Devices Sometime Climbing on BTS/Tower

NOC Level 1 & L2 Technician:Responsibilities:Monitor network systems and infrastructure to ensure uptime and performance.Respond to alerts and notifications generated by monitoring tools.Perform initial troubleshooting of network and system issues.Document all incidents and escalate unresolved problems to Level 2 technicians.Perform routine maintenance tasks, such as system backups and software updates.Provide technical support to end-users and assist with basic network-related inquiries.Coordinate with other IT teams to resolve complex issues.Ensure compliance with company policies and procedures.Continuously update knowledge of network technologies and industry trends.Profile L2NOC Level 2 (L2) Technician:Responsibilities:Provide advanced troubleshooting and resolution for escalated network and system issues.Analyze network performance data and identify areas for improvement.Develop and implement solutions to enhance network reliability and performance.Mentor and provide guidance to Level 1 technicians.Participate in the design and implementation of network infrastructure projects.Create and maintain documentation, including network diagrams and standard operating procedures.Coordinate with vendors and service providers to resolve complex technical issues.Conduct periodic audits and assessments of network systems.Assist in the evaluation and deployment of new technologies.Provide on-call support and participate in after-hours maintenance activities as needed.Requirements:Bachelors degree in Computer Science, Information Technology, or related field (or equivalent experience).3+ years of experience in network administration or technical support role.In-depth knowledge of networking protocols and technologies (TCP/IP, VLANs, VPNs, etc.).Proficiency in configuring and troubleshooting network devices (routers, switches, firewalls).Experience with network security principles and best practices.Strong analytical and problem-solving skills.

Job Summary:The NOC Engineer is responsible for network monitoring, troubleshooting, and support for telecom services. The role ensures the stability, security, and performance of network infrastructure by identifying and resolving network issues, coordinating with field engineers, and maintaining communication with stakeholders.Key Responsibilities:1. Network Monitoring & Management:Monitor network performance using specialized tools and software.Ensure the telecom network, including voice, data, and fiber systems, operates optimally.Proactively detect, diagnose, and escalate network issues and alarms.2. Issue Resolution:Identify and troubleshoot telecom network outages, latency, and connectivity issues.Collaborate with network engineers and field technicians to resolve hardware and software issues.Perform root cause analysis and implement solutions to prevent future issues.3. Maintenance & Support:Execute routine network maintenance tasks like software updates, hardware upgrades, and configuration changes.Support service provisioning, testing, and deployment activities.Liaise with service providers to ensure service-level agreements (SLAs) are met.4. Documentation & Reporting:Maintain and update network documentation, including configurations and issue resolution procedures.Generate daily, weekly, and monthly reports on network performance and incident trends.5. Incident Management:Actively participate in incident response and resolution to minimize service impact.Escalate critical issues to senior engineers or management as necessary.Manage ticketing systems for incident tracking and resolution.6. Collaboration & Communication:Work closely with telecom vendors, service providers, and internal teams for efficient service delivery.Provide updates and information to customers or stakeholders about network performance or service outages.7. Security & Compliance:Ensure the security of telecom infrastructure by following industry-standard secu

Key Responsibilities:Technical Support:Provide technical support and assistance to customers regarding router configurations, troubleshooting, and maintenance.Diagnose and resolve network-related issues reported by customers and provide timely and effective solutions.Product Knowledge:Maintain an in-depth understanding of the company's routers, networking products, and related technologies to effectively address customer inquiries and issues.Stay updated with product updates, releases, and new features to provide accurate and up-to-date information to customers.Customer Communication:Communicate with customers in a professional and courteous manner to gather information, explain solutions, and ensure customer satisfaction.Provide clear and detailed instructions to customers for configuring and optimizing router settings.Documentation:Create and maintain detailed documentation including troubleshooting guides, FAQs, and knowledge base articles to assist both customers and internal teams.Document and escalate customer-reported issues to the appropriate teams for resolution and future reference.Collaboration:Collaborate with cross-functional teams, including product development, quality assurance, and sales, to address complex customer issues and provide valuable feedback for product improvements.Participate in team meetings and knowledge sharing sessions to enhance overall team performance and expertise.Training and Education:Conduct training sessions for customers and internal teams to enhance their understanding of our products, configurations, and best practices.Stay informed about industry trends, certifications, and advancements in networking technologies to continuously improve your knowledge and skills.Qualifications:Bachelor's degree in Computer Science, Information Technology, or a related field.Proven experience in network support, preferably in a routers manufacturing or service provider company.Strong understanding of networking .

Designing and implementing new solutions and testing the resilience of the existing network environmentMaintaining and administering computer networks, including hardware, software applications and configurationsTroubleshooting, diagnosing and finding solutions to potential network and system issuesMonitoring performance and ensuring system availability and reliabilityConducting regular maintenance tasks, such as managing security configurations, installing software patches and performing network upgradesCommunicating and collaborating with third-party vendors that provide services to ensure networks operate as per expectationsEnsuring and maintaining connectivity of different networksUpdating existing network equipment and advising on the purchase of new systemsInforming leaders and senior managers of network statusProtecting data by maintaining firewalls, implementing data security systems and performing data backups when necessaryPlanning the ongoing development of the networkMonitoring network usage.

Key Responsibilities:Network Monitoring:Monitor network performance and health using network monitoring tools.Respond to alerts and incidents in a timely manner to minimize downtime.Incident Management:Identify and diagnose network issues, and coordinate with other IT teams to resolve incidents.Escalate issues to appropriate teams or vendors if necessary.Troubleshooting:Conduct in-depth troubleshooting of network-related problems.Analyze logs and network traffic to identify and resolve issues.Maintenance and Upgrades:Implement routine maintenance tasks, including software updates, patches, and firmware upgrades.Plan and execute network infrastructure upgrades as needed.Documentation:Maintain accurate documentation of network configurations, procedures, and incident resolutions.Update knowledge base articles to assist with incident resolution.Security Monitoring:Monitor network security alerts and respond to security incidents.Collaborate with the security team to implement and enforce security policies.Performance Optimization:Analyze network performance data and implement measures to optimize performance.Collaborate with other teams to improve the overall efficiency of the network.Collaboration:Collaborate with other IT teams, including system administrators, network engineers, and security professionals.Participate in cross-functional teams to address complex issues.Reporting:Generate and distribute reports on network performance, incidents, and resolutions.Provide insights and recommendations for improving network reliability.Qualifications and Skills:Bachelor's degree in Information Technology, Network Engineering, or a related field.Proven experience as a NOC Engineer or in a similar network monitoring role.Certifications such as CCNA, CCNP, or other relevant certifications are often preferred.Proficiency in network monitoring tools and incident management systems.Strong knowledge of networking protocols, technologies

General Responsibilities1. Network Monitoring: Continuously monitor network performance and integrity.2. Troubleshooting: Identify and resolve network issues, including outages and performance bottlenecks.3. Maintenance: Perform regular maintenance tasks to ensure network stability and efficiency.4. Documentation: Maintain comprehensive documentation of network configurations, changes, and incidents.5. Security: Implement and monitor network security measures to protect against unauthorized access and threats.6. Collaboration: Work with other teams to resolve complex issues and improve network performance.7. Upgrades: Plan and execute network upgrades and improvements.8. Emergency Response: Respond to network emergencies and outages promptly to minimize downtimeL2 Support Responsibilities1. Advanced Troubleshooting: Address more complex network issues that L1 support cannot resolve.2. Configuration Changes: Implement configuration changes and updates to network devices.3. Incident Analysis: Analyse incidents to identify root causes and prevent recurrence.4. Technical Guidance: Provide technical guidance and support to L1 technicians