Customer Relationship MS CRMCustomer SupportProblem ManagementInterpersonal SkillsCustomer ManagementCustomer Handling
Handle customer queries and follow-ups Maintain CRM data and records Coordinate with sales and productionteams Provide updates to customers regardingorders
Procuring new clients and attending networking activities to respond to and connect with prospective clients.To engage regularly with the customers as defined by the contact policy and provide a solution for their needs are understood and met through the various products that the Organization has to offer.Business & Product deals must be planned and analyzed.Handle billing receipts of the items delivered or sent to the clients and parties.Delivering positive customer experience to a distinguished client base.