Array ( [0] => l1-engineer [1] => mumbai ) L1 Engineer Jobs in Mumbai,L1 Engineer Job Vacancies in Mumbai Maharashtra
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L1 Engineer Job Vacancies in Mumbai

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Technical Support Executive (l1 / l2)

Arck IT Services Pvt Ltd

Technical Support Associate Technical Support Executive IT Support Executive IT Support IT Technical Support Engineer Troubleshooting Skills L1 Technical Support Engineer L2 Technical Support Engineer Networking Customer Support Good Communication Skills Ticketing Executive Hardware Troubleshooting
Job Title: Technical Support Associate L1 / L2Location: Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai (Office-based / Remote)Experience: 13 years (Freshers with tech background can apply)Salary: 20,000 35,000/month + Shift AllowanceShift: Rotational / Night (US, UK processes)Responsibilities:Respond to product or service issues via phone/email/chat.Troubleshoot Level 1 issues (login, access, connectivity, settings).Document tickets and escalate complex cases.Ensure resolution within SLAs.Requirements:Strong English communication.Basic understanding of networking, SaaS tools, CRM systems.Knowledge of Zendesk, Freshdesk, or Jira is a plus.Willingness to work night shifts.Perks:Internet reimbursement (for remote).Shift allowance + performance bonus.Certification opportunities (ITIL, etc.). Apply now by sending your updated resume to careers@arckits.com If possible, mention your preferred work location (Hyderabad, Bangalore, Pune, Noida/NCR, Mumbai, Chennai Office-based or Remote) in the subject line or message to help us serve you better. Please Note:Due to a high volume of applications, we may not be able to respond to each email individually.If your profile matches an active requirement, our HR team will get in touch with you shortly.We appreciate your interest and thank you for considering opportunities with us. Recruitment Team, Arck RecruitmentYour Trusted Partner for Business Support Hiring Across Roles, Sectors & Cities.
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Opening For Desktop Engineer L1

Techlink Infoware Pvt ltd

Desktop Engineer L1 Senior Desktop Engineer Hardware Network Engineer
1) Assembling Pc , Installation of OS and Software.2) Installation and Configuration of Network Printer3) Configuration of Network Product Router/ Access Point 4) Installation /Configuration of Firewalls / Manage Network Switch5) Installation/ Configurations of Servers (Raid Configuration / OS Installation/H/w drivers firmware Update)6) Deployment of Active Directory and Domain Controller7) Installation of Antivirus server 8) Crimping/Punching Network Cable9) Email Configuration
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Computer Hardware and Network Engineer Support

Vision Marketing & Information Services Pvt Ltd

  • 1 - 2 yrs
  • 2.0 Lac/Yr
  • Powai Mumbai
Network Technician Hardware Technician Desktop Engineer L1
1. Computer Hardware and Network (LAN/WAN) Troubleshooting 2. Should have knowledge of OS installation or troubleshooting at the user end.3. Product knowledge of desktop, laptop, printer, and basic networking parts4. Installation of antivirus and configuration of RDP, firewalls, and network ports.5. Installation of MS Office and Outlook configuration and email backup.6. Windows server active directory user management and permissions knowledge.7. Basic Linux operating system knowledge.8. Maintain and monitor IT assets and coordinate with vendors by email and phone. In addition, should have an eagerness to learn about the telecom dialer and PBX.
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Technical Support Specialist

Bonwic Technology

  • 8 - 12 yrs
  • 16.0 Lac/Yr
  • Mumbai
L1 Engineer L2 Technical Support Engineer
LRNs Client Support team is the first line of support for LRNs proprietary applications, working with customersprogram administrators, stakeholders, and internal customers. Client Support Specialist responsibilities includeprogram administrator systems training, program administrator assistance, and responsibility for delivery ofminor system configuration and content changes. The Client Support Specialist works on a team of supportprofessionals and has individual responsibilities for application systems support of LRNs Partners.Your responsibilities will include:- Provide support to internal and external customers on all aspects of LRNs proprietary applications (functionsinclude: campaign set up, system generated e-mails, system reporting, user data management, andcustomization).- Using defined systems and processes, keep both internal and external stakeholders updated as to the statusof call tickets, requests, projects, issues, and changes.- Update necessary tracking and reporting systems to ensure that group statistics can be tracked, managed andmeasured.- Ensure at all times SLAs are observed and met to ensure timely resolution of customer support issues.- Manage expectations of internal and external customers, ensuring capabilities are not exceeded to thedetriment of the customer. Escalate issues related to capabilities where appropriate.- Serve as an internal advocate for field personnel, as well as external customers. Prioritize requests based onneed and impact. Work with internal stakeholders to address priorities.- Prepare and present (in written and verbal forms) product information that will assist customers with thecapabilities of LRN's systems.- Maintain quality levels for all work related to customers requests.- Ensure there is an ongoing dialog between LRN and each customer with whom the Client Assistance Centerteam member is working.- Collaborate with peers to discuss unique solutions and to document them.
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Desktop Engineer L1

Network Techlab

  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Andheri East Mumbai
Hardware Networking Desktop Support Windows Troubleshooting Desktop Administration
Roles and Responsibilities: Responding to client support requests. Contacting clients to find out the nature of the problem. Traveling to the clients location or connecting via a remote link. Troubleshooting hardware and software issues. Installing and maintaining hardware and computer peripherals. Installing and upgrading operating systems and computer software. Troubleshooting networking and connection issues. Advising on software or hardware upgrades. Providing basic training in computer operation and management. Completing job reports and ordering supplies.
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Network Engineer L1

Vsquare Networks

Networking Routing Switching Computer Hardware Wireless Windows Server Troubleshooting Skills Hardware Networking
Maintaining and administering computer networks and related computing environments including systems software, applications software, hardware, and configurations.Performing disaster recovery operations and data backups when required.Protecting data, software, and hardware by coordinating, planning, and implementing network security measures.Troubleshooting, diagnosing, and resolving hardware, software, and other network and system problems.Replacing faulty network hardware components when required.Maintaining, configuring, and monitoring virus protection software and email applications.Strong understanding of network infrastructure and network hardware.Ability to think through problems and visualize solutions.Ability to implement, administer, and troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers.Knowledge of application transport and network infrastructure protocols.Ability to create accurate network diagrams and documentation for design and planning network communication systems.Provides specific detailed information for hardware and software selection.Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources.Ability to work with all levels of staff within and outside of IT and outside the organization.A self-starter able to work independently but comfortable working in a team environment.Good analytical and problem-solving skills.LAN and WAN experience.Dependable and flexible when necessary.
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SR. Analyst

Apidel technology

Monitoring and Support Network Engineer L1 Desktop Support Engineer L2 Integration Analyst Application Development Engineer Network Analyst
Essential Duties/ResponsibilitiesMonitoring & Support Activities: Server, Application and Services health checks Email checks: scrutinizing numerous notifications/ various reports on daily basis. Follow up with Prime Brokers/Counterparties on learned issues. Investigate Sanity test violations (more like investigation of daily regression test results). Liaise with Software Development, Compliance, Tax and middle office teams on various assessments. Investigating, troubleshooting, and identifying solutions to resolve issues. Taking ownership of issues reported and seeing problems through to resolution. Notify customer and third-party service providers of issues, outages, and remediation status in stipulated timeframe. Document all actions in accordance with standard company policies and procedures. Provide timely updates to multiple internal stakeholders and update tickets worked upon. Excellent team player and able to work under own initiative.Operations Work: Recon and Investigation of breaks Data validation and compilation of various reports on a daily basis. Requirements Minimum of 3-5+ years of successful application development, integration and support Bachelors or Masters Degree OR Equivalent education/experience (Commerce discipline preferred). Industry experience, specifically in investment management, with the ability to talk on a peer-to-peer level with fund members is ALWAYS a plus. It is required for some roles and optional for others. Highly energetic, pro-active and creative. Superior presentation skills, both oral and written.Possible onsite-client travel
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Server Support Engineer L1

Three Ess Computer Services India Pvt Ltd

  • 3 - 5 yrs
  • 4.0 Lac/Yr
  • Kurla Mumbai
Microsoft Server 2003 2008r2 DNS DHCP Web Server Windows Server Administrator Walk in
Expreriance 2-4 yearsMonitoring Reporting the alerts to respective teamsAlerts, health checkup, errors, report creationActive Directory Knowledge of AD user, groups and policiesKnowledge of DL's and SGKnowledge of Group policiesServers Server On-boarding and decommissioningPeriodic Updates of serversServer hardeningServer OS and application troubleshootingOperating systems expertise - Windows (advanced), Linux (Basic)Compliance VAPT points closureServer compliance report creationVirtual Desktop Knowledge of virtual desktopAssigning permissions to usersSoftware installation as per requirementUser support for access and troubleshootingVendor Management Requirement sharing and follow up with support partners for infrastructure and other technical requirements/deliveryPriviledge Identity and Access Management tool Knowledge of PIAMUser on-boarding and supportOthers Knowledge of middleware software (IIS, apache) etc.Knowledge of databases (Ms-SQL, PGSQL, Oracle) etc.Develop and implement standard processes for installation, maintenance and enhancement of middleware applicationsGood Knowledge of backup tools and policiesSound networking knowledge requiredGood, if worked on Cloud OR have knowledge on Cloud technologies
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Desk Engineer

NMB Solution Pvt Ltd

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Fort Mumbai
Networking Desk Engineer Helpdesk L1 Engineer
Must have Microsoft certification ,L1 Engineer required ,Managed Network and desktop support ,FMS Support
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Looking For L1 Desktop Support Engineer in Mumbai

Prime Star HR

  • 1 - 3 yrs
  • Mumbai
Good Communication Desktop Support Engineer Desktop Maintenance Active Directory Windows Installation Hardware Engineer Walk in
# Responsibilities: Address user tickets regarding hardware, software and networking Troubleshooting desktop hardware and software related issues. Installation & configuration of network Printer & Scanner & troubleshoot the issue of printer. Troubleshooting laptop with installation and configuration of laptop. Walk customers through installing applications and computer peripherals Follow up with clients to ensure their systems are functional Hands-on experience with any types of Windows OS like Windows 10 & troubleshoot the OS issue. Ability to perform remote troubleshooting and provide clear instructions Working knowledge of office products and computer peripherals, like printers and scanners Knowledge of popular operating systems, software applications, and remote connection systems Knowledge of network security practices and handle any anti-virus. Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals. Support using Active Directory to create or delete accounts, password resets, clean up Microsoft Active Directory Users and Computers, OU structure understanding Ability to perform operation in domain environment i.e joining of system in domain Hands on experience on Windows Server platform support:, 2008, 2008R2, 2012, 2012R2, 2016, 2019 Skils of OS installation & any MS-Office, Outlook Configuration, Office 365 Understanding of Drivers/Patches/Tools downloading form OEM website, Backup and Restore knowledge Handle customer complaints and resolving issues like no connectivity, slow browsing the internet, mail send and receive problem Able to communication with vendor, customer & users as well. Good written and verbal communication skills, excellent interpersonal skills.
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L1 Remote Support Engineer

Three Ess Computer Services India Pvt Ltd

  • 1 - 2 yrs
  • Kurla Mumbai
Windows OS Remote Support Engineer L1 Remote Support Engineer Network Engineer Network Analyst Walk in
Taking ownership of customer issues reported and seeing problems through to resolutionFollowing COMPANY S standard procedures for proper escalation of unresolved issues to the appropriate internal teamsResearch and identify solutions to solve the issuesDiagnose and troubleshoot technical issues.Ask customers targeted questions to quickly understand the root of the problemTrack computer system issues through to resolution, within agreed time limitsProperly escalate unresolved issues to Service In-charge / Service ManagerProvide prompt and accurate feedback to customersRefer to internal database or external resources to provide accurate tech solutionsEnsure all issues are properly loggedPrioritize and manage several open issues at one timeFollow up with clients to ensure their IT systems are fully functional after troubleshootingPrepare accurate and timely reports as per company policy.Document technical knowledge in the form of notes and manualsMaintain jovial relationships with clientsEnsure additional revenue generation from all customers sites.Be updated with latest technologies and technical skills and keep tool kit and calibrated Multi meter etc. always available with you.Ensure customer satisfaction.
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Desktop Engineer

Techlink Infoware Pvt ltd

  • 2 - 4 yrs
  • 3.0 Lac/Yr
  • Mumbai
Desktop Engineer Desktop Engineer L1 Desktop Support Engineer L2 Hardware Engineer Windows Server Hardware Installation
1) Assembling Pc , Installation of OS and Software.2) Installation and Configuration of Network Printer3) Configuration of Network Product Router/ Access Point 4) Installation /Configuration of Firewalls / Manage Network Switch5) Installation/ Configurations of Servers (Raid Configuration / OS Installation/H/w drivers firmware Update)6) Deployment of Active Directory and Domain Controller7) Installation of Antivirus server 8) Crimping/Punching Network Cable9) Email Configuration
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