IT Support Job Vacancies in Around Chennai

ob descriptionAre you a bilingual powerhouse with excellent communication skills in both English and Hindi? Are you looking for a dynamic and fast-paced work environment where you can utilize your language proficiency? Look no further than Hyures!Key responsibilities:1. Handle inbound and outbound calls in a professional and courteous manner, assisting customers with their queries and concerns.2. Respond to emails and messages in a timely and efficient manner, providing accurate information and resolution to customer issues.3. Maintain detailed records of customer interactions and transactions, ensuring all information is accurately documented.4. Collaborate with team members and other departments to escalate complex issues and provide seamless customer service.5. Stay updated on product knowledge and company policies to provide accurate information to customers.6. Meet and exceed performance metrics, including call handling time, customer satisfaction, and resolution rates.7. Continuously strive to improve processes and contribute to a positive team environment.Key Roles and Responsibilities:Technical Support:DSEs provide on-site and remote support to users, addressing hardware, software, and network-related issues. They troubleshoot problems, diagnose system failures, and identify root causes, ensuring smooth operation of desktop environments.Hardware and Software Management:DSEs are involved in installing, configuring, and upgrading hardware and software, including operating systems, applications, and peripherals. They may also manage software licensing and ensure compliance with company policies.Problem Resolution:DSEs handle a wide range of technical issues, from basic user queries to complex hardware and software problems. They document solutions for future reference and to create a knowledge base.End-User Training:DSEs may provide training to users on new software, hardware, or systems. They explain troubleshooting steps and provide guidance on proper usage of technical systems.Network Connectivity:DSEs troubleshoot network connectivity issues, ensuring users can access necessary resources and communicate effectively.Inventory Management:DSEs may be responsible for managing technology inventory, tracking hardware and software assets.Documentation:DSEs document technical issues, solutions, and procedures for future reference.Escalation:DSEs understand when to escalate complex issues to higher-level support personnel.Customer Interaction:DSEs interact with users directly, either in person, over the phone, or via email, to understand and resolve their issues. They should have good communication and customer service skills.Salary:2,8,0000 - 450000 /yearExperience:0 year to 2 yearsSkills required:English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Hindi Proficiency (Written)Total Vacancy: 250Talk to HRMahalakshmi8056905397

Hiring for 4 recruitment HR Executive Jobs in Around Chennai,Mogappair, Chennai,Mogappair West, Chennai,Recruitment Development,Freelance Recruiter,Recruitment Development Manager,HR Consultant,HR Coordinator,IT Recruiter, for Freshers,Required Educational Qualification is : Other Bachelor Degree, Any Master Degree, M.A, M.C.A, M.B.A/PGDM, M.Com, MSW with Good knowledge in Human Resource Management,HR MBA, Recruitment Development,Freelance Recruiter,Recruitment Development Manager,HR Consultant,HR Coordinator,IT Recruiter etc.

IT Support EngineerVOIP Technology EnvironmentDaily Task and Adhoc support duties to be handledSupport Client and troubleshoot IT issuesWork from HomeInterested applicants, please call

Installation and configuration of windowsSoftware installation and troubleshootingHandling hardware issuesTroubleshooting of desktop and laptop and its supportConfiguring and troubleshooting of Microsoft outlookKnowledge in DNS and DHCP

To provide coordination and project support to the IT Applications team by following up with internal and external stakeholders, preparing presentations and reports, tracking project activities, and supporting the team in daily operational and project-related tasks.Prepare presentations (PPTs), dashboards, MIS reports, and meeting materials for management review.Assist in documentation of project requirements, MOMs (Minutes of Meetings), status reports, and process documents.Support project leads in planning, scheduling, and monitoring project activities.Maintain trackers for ongoing projects, incidents, enhancements, and regulatory requirements.Assist in arranging meetings, recording discussion points, and tracking agreed action items.

Bachelor's degree in Information Technology, Computer Science, or a related field preferred.1 - 2 years of proven experience as a Technical Support Specialist or similar role.Strong knowledge of computer systems, software, and hardware.Experience with remote desktop applications and help desk software.Excellent problem-solving and communication skills in.Fluency in English, both written and verbal, is required.Ability to work independently and as part of a team.Customer-oriented mindset with the ability to handle challenging situations professionally.Technical certifications are a plus.

This is a General Insurance company based back-end work in the entire South India.We have job openings for the below positions: IT SupportEligibility: Minimum 6 months exp, Basic coding knowledge, System and mail knowledge, Team Handling

Work Location - Chennai (Work From Office)Only Chennai Candidates are preffered.NOTE: Please do not apply if you are looking out for Remote Work.Work Timings - 9:30am - 7:30pm (Monday To Friday)(Weekends Will Be Fixed Off)Salary Offered - Take Home - 12,000 (FIXED)Location - 12/39 Haddows Road (Nungambakkam), Apeejay Business Centre, ChennaiRoles And Responsibilities :-1) Installing Softwares.2) Interaction with clients and Resolving their Queries.3) Image Auditing and Data Validation (Labelling of Images)Skills:- Drafting Emails, Good Team Player, Good Communication.Tango Eye provides actionable insights by leveraging artificial intelligence and advanced real-time analytics.

We are seeking IT Asset Management Coordinator candidates for a position with a six-day work week, Monday through Saturday, based in our office at Siruseri, Chennai.Salary -1.44 LPA (per month Inr 12,100 take home -9,500) if you are interested kindly share your updated resume IT Asset Management CoordinatorFresherSiruseri, ChennaiWork from OfficeDate of joining:26th Feb 2024Available for Face to face discussion Maintaining the organizations entire IT asset status which covers Hardware Management including employee workstations, laptops, mobile devices, etc. Evaluate the organizations asset requirements and coordinate their procurement with proper forecast from HR Team. Mapping of IT assets to the associates and disposal of assets throughout the organization. Coordinate and recover assets from associates leaving the organization in order to process his/her IT Clearance. Asset Label / Sticker provisioning as and when required. Preparing a monthly asset dashboard.

We have vacant of 1 L1 Technical Support - IT Job in Chennai, Experience Required : 1 Year Educational Qualification : Diploma, B.C.A Skill L1 IT Support etc.

Understanding the customer reported IT incidents & provide resolution within SLA. Timely escalations to vendors & backend teams for quicker resolution.- Timely escalations to backend team & vendors & tracking to closure- knowledge in mailing & Linux would be added advantage- Atleast 1 year in customer handling in a process oriented IT support industry.

Hiring for 1 IT Help Desk Coordinator Job in Ramapuram, Chennai, with minimum 1 Year Experience, Required Educational Qualification is : Higher Secondary with Good knowledge in Networking, Helpdesk etc.