Phone Banking Microsoft OfficeIT Enabled ServicesChennaiTelecaller
Job DescriptionHandle customer's inbound and outbound calls. Solving queries, telling them about products/offers/servicesFollow communication scripts when handling different topicsIdentify customers needs, clarify information, research every issue and provide solutions and/or alternativesSeize opportunities to upsell products when they ariseBuild sustainable relationships and engage customers by taking the extra mileKeep records of all conversations in our database in a comprehensible wayFrequently attend educational seminars to improve knowledge and performance levelMeet personal/team qualitative and quantitative targetsMinimum Requirement:Good Communication SkillsGood Problem-solving skills over the callHigh energy level
We have vacant of 30 Telecaller Jobs in Chennai, Tamil Nadu,r, for Freshers Educational Qualification : Higher Secondary, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree Skill outbound calling,Domestic BPO,IT Enabled Services etc.
Phone Banking Microsoft OfficeOutbound CallingDomestic BPOIT Enabled ServicesOutbound SalesTelecaller
We have vacant of 7 Telecaller Jobs in Adambakkam, Experience Required : 1 Year Educational Qualification : Other Bachelor Degree Skill Phone Banking, Microsoft Office, outbound calling, Domestic BPO, IT Enabled Services, Outbound Sales etc.
Outbound Calling Domestic BPOIT Enabled ServicesOutbound SalesTelesales RepresentativeTelecallerCustomer Care RepresentativeWork From Home
Job Responsibilities: Act as an important link between the client and the operations team. Attend client calls, interactwith clients frequently, manage job queues and communicate feedback to the operations team. Client Communication/ Management: Interface with clients frequently and maintain an excellentrelationship with them. Project Management:1. Oversee and coordinate the day-to-day workflow.2. Responsible for quality and timely completion of all assigned jobs.3. Constant interaction with team manager on any issues pertaining to the job. Team Management: Develop strong interpersonal relationships with the client.Skill Sets Required: Academic Qualifications: Graduate in any discipline. Technical Qualifications: MS Office Suite (PowerPoint and Excel fluency preferred). Experience: Fresher with good communication skills or 1-2years experience in customer service. Work Schedule: Ability to work in a flexible schedule during the night and weekend shifts. Should be able to handle both inbound/outbound international calls