Telecaller

Tektiv Designmat Private Limited

1 - 7 Years
10 Openings
3.5 - 5.5 Lac/Yr
Face-to-Face interview
Chennai

Key Skills

Phone Banking Microsoft Office IT Enabled Services Chennai Telecaller

Apply

Job Description

job description

handle customer's inbound and outbound calls. solving queries, telling them about products/offers/services

follow communication “scripts” when handling different topics

identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives

seize opportunities to upsell products when they arise

build sustainable relationships and engage customers by taking the extra mile

keep records of all conversations in our database in a comprehensible way

frequently attend educational seminars to improve knowledge and performance level

meet personal/team qualitative and quantitative targets

minimum requirement:

good communication skills

good problem-solving skills over the call

high energy level

Experience
1 - 7 Years
No. of Openings
10
Education
Higher Secondary
Role
Telecaller
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About Tektiv Designmat Private Limited

Tekdynamics Was Founded with a Simple Idea of Harmonious Integration. Nature Is the Best Teacher and Our Inspiration Was to Transform the Home into a Well-Connected Ecosystem Using Technology. This Vision Combined with Our Relentless Pursuit of Excellence Has Created a Brand Known for Its Cutting-Edge Smart Home Solutions.