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International Customer Support Executive Job Vacancies in Mumbai

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  • 0 - 6 yrs
  • 4.8 Lac/Yr
  • Mumbai
Good Communication Skills Soft Skills Interpersonal Skills Active Listening Troubleshooting Skills Problem Resolution Handling Customer Queries Upselling Customer Relationship International BPO Customer Service Outbound Process BPO Telemarketing Proficiency in English
Job Title:International Customer Support ExecutiveLocation: Mumbai Mumbai (On-site)Job Type:Full-time ________________________________________Job SummaryVC InMotions Private Limited is looking for a fresher and an experienced Telecaller for a US Outbound & Inbound Voice Process. The ideal candidate will be responsible for engaging with existing customers, introducing new products or services, and driving repeat orders through effective communication and persuasion.________________________________________Key Responsibilities Make outbound calls to existing international (US-based) customers Explain and promote new products and services effectively Convince customers to place additional or repeat orders Maintain professional communication and strong customer relationships Follow company guidelines and sales processes________________________________________Required Skills & Qualifications Excellent communication skills Good phone etiquette and customer service skills Ability to work collaboratively in a team environment Minimum 1 year of experience in an international voice process (US preferred) Prior experience in customer service or telemarketing is an advantage Educational Qualification: Any Graduate________________________________________Perks & Growth Exposure to International Market Training and mentorship from senior team members Career growth towards Customer Support Representative (Voice process)________________________________________Salary & Benefits: Competitive salary (Rs. 20,000- Rs. 40,000) based on interview performance and relevant experience ________________________________________
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  • 0 - 6 yrs
  • 8.5 Lac/Yr
  • Malad West Mumbai
Customer Relationship Telephone Handling Customer Care Inbound Calls Good Communication Skills International BPO Executive Customer Support
We are looking for a Customer Support Executive to join our team in Malad West. In this full-time role, your main focus will be to assist and support our customers effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle customer questions and issues via phone, email, or chat, providing clear and accurate information to help resolve their concerns.- **Document Customer Interactions:** Each customer interaction must be logged accurately in our system to ensure that all service requests are tracked and can be referred back to if needed.- **Assist with Product Knowledge:** You will need to understand our products/services well enough to guide customers through usage, features, and benefits, ensuring they have a positive experience.- **Problem Resolution:** Your role will involve identifying issues customers face and working towards finding effective solutions quickly and efficiently.- **Provide Feedback:** Share insights and recurring issues with the management team to help improve our services and enhance customer satisfaction.**Required Skills and Expectations:**- Strong communication skills are essential, both spoken and written, to interact professionally with customers.- A customer-oriented attitude is important, helping you understand and meet customer needs effectively.- Basic computer skills are necessary to manage customer databases and document interactions.- The ability to work well under pressure and in a team environment will be crucial for handling multiple inquiries effectively.- A positive and proactive approach towards learning about the companys products will aid you in better assisting customers.
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  • 1 - 7 yrs
  • 4.5 Lac/Yr
  • Mumbai
Customer Relationship Customer Care Customer Handling Customer Service Customer Communication Call Center International BPO Customer Support Customer Management
Now Hiring: Customer Care ExecutiveWe are looking for a tech-savvy multitasker to join our Blended Chat & Voice team for a leading digital payment app!The Checklist: The Blend: Comfortable toggling between live chat and phone calls. Speed: 35+ WPM typing speed with social-media level grammar. Experience: 1+ years in customer service (Fintech/Banking is a bonus). The Vibe: Patient, helpful, and ready to solve problems in real-time
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Opening For Tele Marketing Executive

Kataria Business Insurance

  • 1 - 7 yrs
  • 3.0 Lac/Yr
  • Mumbai
Outbound Calling Lead Generation Domestic BPO International BPO BPO Sales BPO Call Center Telecalling Tele Marketing CRM Customer Care Insurance Sales Insurance Mortgage Loans Home Loans Business Loan B2B Sales Sales
Kataria Business Insurance based out of Mumbai, Marine Lines has a vacancy for Executive Tele-calling.Key Responsibilities: Make outbound calls to potential clients to generate leads for Fire Insurance, Marine Insurance, Shop lifting, Shopkeeper policy, SME, Burglary insurance products. Potential clients would be the owners of Shops, manufacturing units or godowns i.e. textile traders, Electronics item shops, Computer hardware etc., Explain insurance products and services to clients clearly and convincingly. Maintain and update client databases with accurate information.
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  • Fresher
  • 6.0 Lac/Yr
  • Mumbai
Good Communication Skills Collection Agent Customer Retention Sales Outbound Calling Customer Care Voice Process International BPO International Voice Process BPO Call Center Call Center International Voice
Handle customer queries via phone, email, or chat efficiently and professionally.Provide accurate information and effective solutions to ensure customer satisfaction.Maintain high-quality service standards and adhere to company policies.Perform accurate data entry and documentation of customer interactions.Meet performance targets such as quality scores, turnaround time, and productivity.Resolve issues promptly while maintaining a positive customer experience.Uphold confidentiality and data security at all times.Adapt to various client processes, tools, and business requirements.Participate in regular training and skill development programs.Contribute to continuous process improvement and team collaboration.
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  • 1 - 2 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center Customer Communication
We have vacant of 10 Customer Service Executive Jobs in Bhayander, Mumbai, Experience Required : 1 Year Educational Qualification : 12th Pass, B.A, B.Com, B.Sc Skill Customer Relationship, Outbound Calling, Customer Care, Customer Service, Customer Support, Customer Handling, International BPO, Call Center, Customer Communication etc.
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Communication Customer Support Sales Chat Support International BPO Voice Process Chat Process Executive Domestic BPO International BPO
The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.
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Good Communication Skills Customer Relationship Outbound Calling Customer Support International BPO Customer Service Customer Communication
Chandivali, MumbaiAny Graduate 10+2+3Min 6 Month of experience20-25 daysVoice & Written versant,19900 to 21500 K in handExcellent English CommunicationDay Shift5 days Working & 2 rotational week-of
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  • Fresher
  • 2.3 Lac/Yr
  • Beyond Thane Mumbai
Customer Relationship Outbound Calling Customer Service Customer Support International BPO
Customer Service ExecutiveCompany: Altruist Technologies Pvt. Ltd.Process: OneAssist Inbound Customer ServiceLocation: Ghansoli MBP, Near MTNL Office, Mahape, Navi Mumbai 400710Work Type: Onsite (Work from Office)Industry: BPOJob Type: Full-TimeShift Timing: Rotational Day Shifts08:00 AM 05:00 PM09:00 AM 06:00 PM10:00 AM 07:00 PM11:00 AM 08:00 PMInterview Mode: Face-to-FaceInterview Time: 11:00 AM 05:00 PMWork Days: Monday to SaturdayWeekly Off: RotationalJob Description:Altruist Technologies Pvt. Ltd. is hiring Customer Service Executives for an inbound process under OneAssist. The role involves resolving customer queries and providing support over calls in a professional manner.Key Responsibilities:Handle inbound calls from customers and resolve queries efficiently.Ensure customer satisfaction through effective communication.Maintain call records and adhere to process compliance.Eligibility Criteria:Education: Minimum 12th Pass or Graduate.Experience: Freshers and candidates with a minimum of 6 months BPO experience are welcome.Age Limit: 18 to 34 years.Gender: Male & Female candidates eligible.Communication Skills:Non-lingual (Good English): 16,000 in-handLinguistic Candidates (Regional Language): 18,000 in-handCompensation & Benefits:Salary: 16,000 18,000 (based on language proficiency)Incentives: Performance-based incentives available
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Customer Service Customer Relationship Outbound Calling Customer Care Customer Handling International BPO
Job Title: Customer Support Associate Voice Process (Night Shift) Location: Mumbai (Work from Office) Company: Wipro Ltd. Salary: 2.0 3.0 LPA Shift: Night Shift Only Eligibility: Graduates only ( No B.Tech/BE)--- Job Description:Wipro is hiring for a Voice Process (English) role in Mumbai. If you're a graduate with good communication skills and ready to work night shifts this is your chance to join a top MNC!--- Responsibilities:Handle customer calls and resolve queries in EnglishFollow process guidelines and maintain service qualityEnsure customer satisfaction--- Eligibility Criteria:Graduate in any stream B.Tech/BE not eligibleExcellent spoken EnglishComfortable with night shiftsFreshers welcome--- Why Join Wipro?Work with a top MNCCareer stability & growthPaid training and onboardingProfessional environment--- Apply Now: https://forms.gle/E137MQxLcYaVkw5d6 Contact if shortlisted after screening--- Fresh High-Reach Hashtags:#WiproJobs2025 #MumbaiHiring #VoiceSupport #EnglishJobs#WiproCareers #CustomerSupportJobs #FreshersApply #WorkInBPO#JobVacancyIndia #GraduateOnly #NoBTechAllowed #NightShiftRole#MNCJobs #CorporateCareers #ApplyNowIndia #HiringInMumbai#JobForGraduates #WorkFromOfficeOnly #EntryLevelJobs#CallCenterHiring #WalkInJobs #WiproWalkIn #JobSearchIndia#ImmediateJoinersRequired
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International Voice International BPO Good Communication Skills International BPO Voice Process Customer Care
Location - MUMBAI MALAD WEST & GURUGRAM, Pune9 hours working shift5 Days working Rotational ShiftsSalary upto 40kExcellent communication in EnglishGrad fresher/Experienced & UG with 6 months experienceImmediate Joiner WhatsApp resume - 7011959071
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  • Fresher
  • 1.8 Lac/Yr
  • Mumbai
Customer Care Customer Communication Customer Handling Customer Relationship Customer Support Customer Service Customer Management International BPO Cold Calling Outbound Calling Call Center
Earn Upto 12,000 to 20,000 every month working from home,Customer management work for freshers, Great opportunity for students and ladies.
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Customer Relationship Client Management Csat Hindi BPO English Domestic BPO International BPO Executive BPO Operations
Customer support executiveFreshers are eligibleGraduation is MandatoryExcellent English + HindiSalary : Upto20,000 take homeMale/female both eligible6 days working, 1 rotational weekoffShift: 8 hours shift between 8am to 8pmJob Types: Full-time, PermanentPay: 16,000.00 - 25,000.00 per monthTo apply connect on 9315931366
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Customer Service International BPO BPO Voice Domestic BPO International BPO Voice Process Good Communication Skills Inbound Process
Hiring for the profile of Customer ServiceCandidate should have minimum 1 Year of Experience into Customer Service.Candidate should have good English Communication.Shift Timing - 24/7 (With one way cab facility)Week offs - 2 Rotational offResolve inquiries and issues, ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Resolve inquiries and legal requirements while handling sensitive information securely.Handle inbound calls and providing detailed information on queries.Assist customers queries accuratelyResolve enquries and queries and ensuring high levels of customer satisfaction.Maintain accurate records of customer interactions and application statuses.Adhere to company policies and legal requirements while handling sensitive information securely.
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Customer Care Customer Support Voice Process International BPO Voice Process BPO Voice Email Drafting Chat Support
Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC. Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps.
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BPO Customer Support Executive

Patronage Technologies

Good Communication Skills International BPO Voice Process
Job Description: Call Receiving Executive USA Inbound Call CenterLocation: Thane, MumbaiExperience: Minimum 1 to 3 Years Experience in a USA/UK-Based Call Center________________________________________Key Responsibilities:1. Answer Incoming Calls:o Professionally and efficiently handle incoming customer calls, addressing inquiries and providing appropriate solutions.o Ensure each customer interaction is handled promptly and courteously.2. Provide Information & Support:o Assist customers by providing accurate product/service details, troubleshooting issues, and offering solutions based on company guidelines.o Ensure customers fully understand the services/products they are inquiring about.3. Follow Call Scripts & Policies:o Adhere to predefined call scripts and company policies to ensure consistency and compliance during calls.o Ensure all customer interactions are in line with the companys standards and regulations.4. Resolve Customer Issues:o Address customer concerns promptly and professionally, providing resolutions or escalating issues to appropriate departments when necessary.o Follow through to ensure customer satisfaction with the resolution process.5. Maintain Call Quality:o Ensure clear, concise, and positive communication with every customer.o Practice active listening to understand the customer's needs and provide tailored support, maintaining a high level of professionalism at all times.6. Update Customer Records:o Accurately log customer call details, including inquiries, issues, and resolutions, in CRM software to ensure records are up-to-date.o Maintain detailed and accurate customer records for future reference and follow-up.7. Meet Performance Targets:o Consistently meet or exceed Key Performance Indicators (KPIs) such as Average Handle Time (AHT), First Call Resolution (FCR), and Customer Satisfaction (CSAT) to contribute to team and company goals.o Ensure efficiency without compromising the quality of service provided t
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Looking For Call Center Executive

Edens Staffing Services

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Mumbai
Outbound Calling Customer Support International Call Center Voice Process International BPO Cold Calling BPO Sales Call Center Sales
Candidates should have experience in international process for interacting with customers
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  • 0 - 6 yrs
  • 4.3 Lac/Yr
  • Bhayander Mumbai
US Shift US Mortgage US Process
Department: Finance/Accounts ReceivableLocation : Bhayander WestKey Responsibilities:* Manage and maintain accurate records of customer accounts, invoices, and payments.* Monitor and track overdue payments, identify discrepancies, and resolve billing issues.* Communicate with customers via phone, email, or mail to request payments and resolve disputes.* Negotiate payment plans and settlements with customers.* Update customer information and account status in the database.* Collaborate with sales and customer service teams to resolve customer complaints.* Meet or exceed monthly collection targets.* Analyze accounts and identify trends to recommend process improvements.* Comply with company policies, industry regulations, and legal requirementContact: HR Rekha 9307278559
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Customer Support Executive

Creative Consultant & Contractor

Customer Relationship Outbound Calling Customer Service Customer Care Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
Hiring for 2 Customer Support Executive Jobs in Mumbai,Nagpur, for Freshers,Required Educational Qualification is : Higher Secondary, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Relationship,Outbound Calling,Customer Service,Customer Care,Customer Support,Customer Handling,Customer Management,International BPO,Cold Calling,Customer Communication,Call Center etc.candidates who are intrested and ready to join those candidates can apply for the post. mostly company will prefer experience candidates. company will give good salary and other banifts also.
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International BPO Voice Process International BPO Executive International Process Outbound Calling Customer Support English Language
Hiring for Customer Support Representative!!Locations: Noida Gurgaon Mumbai Pune Bhopal *must have Excellent Communication Skills*must have Experience in International Bpointerested Can Share Cv Atbhawna@vizhve.com
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International BPO Executive International BPO Voice Process Email Support Email Drafting Outbound Calling Client Interaction
Hi,We have opening for the position of Customer Support Executive.Below is the JD and company's profile.Company's Name : SantosaTech PVT. LTD. which is associated with Datagain INC.Website- www.datagainservices.comDesignation- Customer Support ExecutiveExperience- minimum 6 months required in relevant field.Salary- Decent hike on your last drawnShift Timing- 8.30pm-5.30am (Fixed Night Shift)Working Days- Monday to FridayMode- Hybrid 3 days work from home, 2 days work from officeProcess- Finance Related Blended Process (80% email process, 20% calling process)Please Note : Arrange your laptop/computer windows 10/11 version with wifi 50 mbps
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  • 1 - 1 yrs
  • 3.5 Lac/Yr
  • Bhayander Mumbai
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling International BPO Call Center
Role: Customer Service (International Voice Process)Experience: Minimum 1 year in International Voice ProcessShift: US Rotational ShiftWeek Off: Saturday & Sunday fixedJoining: Immediate
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