* Should dispatch the calls to the concern vendors within predefined TAT.
* Reply to the banks emails within TAT.
* Raising incidents in monitoring tool with the detailed information received from the bank.
* Rigorous follow up with CRAs & OEM's
* Documenting proper updates with clear ETA.
Experience
0 - 1 Years
No. of Openings
10
Education
Graduate (B.Com)
Role
Incident Management Trainee
Industry Type
Banking
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
About Servolution Group
Considering the establishment of the servolution services in 2015, with a handful of people, our company has met every milestone to now be a skilled and competent service providing company with thousands of employees, high powered technology and more than twelve thousand ATMs in almost twenty states of India, hence providing services to most of the country.