Inbound Customer Service Graduate Jobs in Navi Mumbai

Key Responsibilities:- Handle inbound customer interactions (calls, emails, and chats), ensuring accurate case logging in therequired tools.- Provide recruitment support to candidates (fresh applicants and rehires) as per defined processes.- Guide customers with navigational support on self-service portals.- Perform security verifications in accordance with company policies and GDPR guidelines.- Make outbound calls to customers when necessary, following client/company protocols.- Maintain productivity and uphold exceptional quality standards in line with defined targets.- Collaborate effectively through open and regular communication with peers and supervisors.- Comply with all organizational policies and procedures, both personnel and operational.- Keep process documentation (DTPs, Knowledgebase, SharePoint, etc.) updated and accurate.- Adhere to regular and punctual attendance in alignment with company expectations.- Minimize customer complaints and escalations through excellent service and call handling.

KEY RESPONSIBILITIES1. Handle inbound customer calls with professionalism and accuracy.2. Make remainder calls to customers for timely follow-ups.3. basic banking-related queries or direct them to the appropriate team.4. Update call logs and system entries efficiently.5. Ensure customer satisfaction through proactive service.WHO CAN APPLY:1. Qualification: Graduate 2. Communications Skills: Good Communication required.3. Experience: Only Freshers can apply.Process Details:1. Working Days: 6 days working with rotational week offs2. Shift Timing: Days shift3. Salary: Up to 15,500.

Attend and resolve Customer queriesFreshers or ExperiencedExcellent English Communication.

This is bpo industry, hiring for customer care executive role,customer handeling,call center job it is.

We are looking for 10 Customers Service Executive Posts in Navi Mumbai with deep knowledge in customer care,customer service,international call center, Inbound Customer Service,Voice Process,BPO Executive and Required Educational Qualification is : Higher Secondary, B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree

Customer Service Associates- Outbound Tellecalling Sales

Company Profile-Tech clinic connect Pvt ltd is a leading healthcare technology company dedicated to transforming the industry through innovative solutions. Our cutting-edge products and services aim to enhance patient care, streamline operations, and improve overall healthcare outcomes. We are seeking a dynamic and experienced sales executive to join our team and play a pivotal role in driving the success of our healthcare solutions. We are the largest chain of clinics in Maharashtra. We have 800 employees working with us.What you'll do-Responsibilities- Contacting potential and existing customers on the phone, by email, and in person.- Handling customer questions, inquiries, and complaints.- Preparing and sending quotes and proposals.- Managing the sales process through specific software programs.- Maintaining a CRM database.- Meeting daily, weekly, and monthly sales targets.- Participating in sales team meetings.Requirements:* Excellent customer service and sales skills.* Strong verbal and written communicator.* Excellent phone and presentation skills.* Proficiency in Microsoft Office, CRM, and sales software programs.* Good negotiation and problem-solving skills.Experience - 1-5 yrsWorking hours : 10am to 7pm ( 6 days working) Sat & Sun mandatory workingHoliday : Rotational off.Female Candidate onlyLanguages : Marathi , Hindi , Gujarati (Gujarati preferred)Job Types: Full-time, Permanent.Benefits- PFPay: 15,000.00 - 30,000.00 per monthWork Location: Navi Mumbai (nearby station)If you are interested please share your updated cv on anuja.ughadetechclinic.co.in

Urgent opening for indias biggest beauty brand Job Role - CSOs (Customer support officer)Email and Chat process & Inbound Voice process HSC fresher/experience can applyTyping speed 25 WPM, good spoken English, Day shift only (Rotational shift)

Full job descriptionJob Title: Customer Service RepresentativeVoice / Non voice processLocation: Malad West, MumbaiSalary: 18k- 30kEligibility Criteria: HSC or GraduateHSC + 6 monthGraduate fresher Good Communication SkillsFor placement call on 8928719603

Company Name: One point one solution LTDLocation: Turbhe, Navi Mumbai.Process name - JFL(Domino's) inbound customer service (Order receiving call) required fluent English (Versant 4) Fresher can Also apply minimum 12th pass 11to11 Shift time window (shift timing and week off will be rotational) 12 days unpaid training (training time 9.30 to 6.30) word from office Salary Full time - 16k gross 12.2k in hand Salary Part time - 7.5k in handNotes: We are not taking any charges of placement.

Greetings from HGS !!!We have an Great Opportunity with Top Reputed Bank.Location- Juinagar (Navi Mumbai)Third party Payroll company name : Hinduja Global solutionsQualification: Any Graduate (Mandatory)Process: Inbound RA /Inbound RL/Outbound Sales/Inbound CCInterview Mode - Face to face (No Telephonic , No virtual )Job Description -1. Inbound process - Customer service with Cross selling and Up selling.2. Outbound Sales - Hardcore sales. / NTB (New to Bank ) - Candidate should have experience in both Inbound & Outbound as well as Sales.3.Candidate who are from different background but willing to work in a banking field are also Considered.4.Freshers can also apply to this job.5.Good communication in English.6.Graduation Compulsory.7. Rotational shift and Rotational Week off.8.Age Criteria - 32 Max.9.Salary for freshers 15K in hand + Incentives / Salary for Experience - 36K in hand + Incentives.Note - If you have any reference forward this mail or share this number to respective Candidates.

Company Name- IDFC FIRST DATA BANKLocation- JUINAGAR- NAVI MUMBAIThird party Payroll company name : Hinduja Global SolutionsQualification: Any Graduate - MandatoryProcess: Inbound RL/ RA /CC / Outbound SalesJob specification 1. Candidate should have Experience into Voice process with Cross selling.2.Candidate who are from different background but willing to work in a banking field3.Fresher's can also apply to this job.4.Good communication and fluent in English as well as confidence would be Checked while interviewing.5.Note- Rotational shift and Rotational Week off No night shift for girls.6.Any graduate reference or interested candidate are also accepted.7. Max Age limit : 32 yearsFor detail enquiry about job role call on the below number and share your resume on below Whatsapp Rasika DhuriHGS

Job Location: MBP-Mahape ,Navi MumbaiDesignation: Call TakerQualification: Graduation MandatoryJob Type: Full TimeSalary: Rs. 1.91 Lakhs Annual CTC + BenefitsAge: Below 29IMMEDIATE JOININGON COMPANY PAYROLLResponsibilities: Candidate will be a part of big project. Answering to incoming calls. Identify and escalate issues to supervisors. Research, identify and resolve citizen complaints using applicable software Route calls to appropriate resources. Document all call information according to standard operating procedures Complete call logs and reports. Keep records of all conversations in our call center database in a comprehensible way. Meet personal or team qualitative and quantitative targets. Ensure you follow the customer service script provided by the company for uniformity.Requirements:1. Need Confident Candidates who can handle calls efficiently.2. Strong phone and verbal communication skills along with active listening in Marathi, English & Hindi.3. Should be comfortable working in rotational shifts [Day rotational shifts for Females].4. Should be comfortable working from office.5. Should have basic knowledge of Computers.Interview Rounds:1. HR Round2. Typing Test [require minimum 25 Gross W.PM & 70% Accuracy]3. Final round with Operations ManagerInterview Venue - MAHARASHTRA EMERGENCY RESPONSE SYSTEM (MERS) Millennium Business Park, Building No. 7, 4th floorMIDC Industrial Area Sector 3, Mahape, Navi Mumbai.Landmark- Opp. Mango SuitesTime: 10 a.m to 5 p.mStrictly formalsBring updated ResumeKindly contact us on below numbers between 9.00 am to 6.00 pm - ** Selection will be done on the basis of communication skills in Marathi, English & Hindi.

URGENTLY LOOKING FOR F & A EXECUTIVE FOR CUSTOMER SERVICESINBOUND & OUTBOUND PROCESSRequirement Graduate Minimum 6 months any BPO experience can applyNeed AVG OR Good Communication skillsJob Timings 9AM - 8PM (Any shift of 9 hours)Week Off SUNDAY offWork Location Lower Parel, Near phoenix Mall.Salary 16000 CTC / 13k In Hand FOR MORE INFORMATION