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Fresher Inbound Calls Jobs

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  • 0 - 1 yrs
  • 1.0 Lac/Yr
  • Bangalore
Coustomer Issues Reslove Handling Calls Lead Genrate Lead Generation Domestic BPO Inbound Voice Process
Handle calls and convert inquiries into Booking/salesResolve customers queries and Handle objections Effectively Meet daily targets and maintain high quality standards
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Kolkata
Outbound Calling Customer Support Domestic BPO International Call Center Voice Process International BPO Cold Calling BPO Non Voice BPO Sales Inbound Process Inbound Voice Process Call Center BPO Sales Fresher
We are looking for a dedicated and enthusiastic Call Center Executive to join our team in Kolkata. This is an entry-level position suitable for candidates who have completed their 10th grade and are eager to begin a career in customer service.Key Responsibilities:- **Handling Incoming Calls:** You will assist customers by answering their queries, providing information about products and services, and resolving any issues they may have.- **Making Outbound Calls:** You will reach out to potential and existing customers to promote services, gather feedback, and ensure satisfaction, often following up on previous inquiries.- **Maintaining Customer Records:** Accurately documenting all customer interactions is essential. You will update customer information in the database to ensure our records are current.- **Working in a Team Environment:** Collaborating with fellow team members is crucial for providing excellent service. You will share insights and support one another in meeting team goals.Required Skills and Expectations:We seek female candidates who are proactive, organized, and possess strong communication skills. Being polite and patient with customers is essential, as is the ability to handle stressful situations gracefully. A basic understanding of computer systems is necessary, along with a willingness to learn. You should be prepared to work full-time in an office environment and be committed to delivering excellent customer service at all times.
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  • 0 - 2 yrs
  • 1.5 Lac/Yr
  • Sambalpur
Customer Support Domestic BPO Voice Process Inbound Process Call Center
We are seeking a motivated and enthusiastic Call Center Executive to join our team in Sambalpur. This role is ideal for individuals with 0 to 2 years of experience and provides an opportunity to start a career in customer service.Key Responsibilities:1. **Customer Interaction**: You will handle incoming and outgoing calls, addressing customer inquiries and providing solutions in a friendly manner. Clear communication is essential to ensure customer satisfaction.2. **Issue Resolution**: You will identify and resolve customer issues effectively. This includes understanding their concerns and using company resources to find appropriate solutions.3. **Data Entry**: You will need to accurately enter customer information and call details into our systems. Attention to detail is crucial to maintain records and assist in follow-ups.4. **Feedback Collection**: You will gather feedback from customers about their experiences. This information is important for improving services and ensuring a positive customer journey.5. **Team Collaboration**: You will work closely with your team to achieve targets and enhance customer experience. Collaboration and communication with team members are vital for success.Required Skills and Expectations:Candidates should have completed their 12th grade or Graduation and possess good verbal communication skills in English and local languages. Basic computer skills and a willingness to learn are essential. A friendly attitude and ability to work under pressure are highly valued. Candidates should be committed, adaptable, and ready to provide exceptional service as part of our team.
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  • 0 - 5 yrs
  • 4.5 Lac/Yr
  • Vikhroli Mumbai
Communication Tele Counselor Customer Support Solving Queries Customer Relationship Customer Care Cold Calling Inbound Calls Telephone Handling Good Communication Skills BPO Voice Domestic BPO Customer Handling Customer Service
Customer Support Executive Education: HSC is a must with excellent communication skills. English speaking and writing skills are a must.Location: WONDRx HQ (Vikhroli, Mumbai) - 100% Work from Office. The RoleYou are the voice and the frontline of WONDRx. We are revolutionizing how doctors and patients connect by digitizing prescriptions.
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HR Executive (Freshers) Mumbai

Premier HR Consultancy

  • 0 - 3 yrs
  • 4.0 Lac/Yr
  • Byculla Mumbai
Team Building Outbound Calls Inbound Calls MS Excel
We are seeking a proactive and organized HR Executive to support day-to-day HR operations, recruitment activities, Candidates engagement, payroll coordination, and compliance management. The ideal candidate should possess strong communication skills and the ability to handle confidential information professionally.
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Interview For Telecaller || B.Sc - Freshers

Stone Edge Properties Private Limited

  • 0 - 2 yrs
  • 1.8 Lac/Yr
  • Female
  • Bhubaneswar
Inbound Calls Outbound Calls Record Keeping
We are looking for a dedicated Tele Caller to join our team in Bhubaneswar. The ideal candidate will have a proactive attitude and a willingness to learn, with a strong focus on customer engagement.**Key Responsibilities:**- **Make Outbound Calls:** Initiate calls to potential clients and customers to promote our products and services, ensuring a clear presentation of offerings.- **Customer Engagement:** Engage with customers to understand their needs and preferences, providing relevant information to assist them in making informed decisions.- **Record Customer Information:** Maintain accurate records of customer interactions, feedback, and inquiries in our database for future reference.- **Follow Up on Leads:** Systematically follow up on leads generated through various channels to convert prospects into customers.- **Resolve Queries:** Address customer queries and concerns professionally, providing timely and satisfactory solutions to enhance customer experience.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal communication skills in order to effectively convey information and engage customers.- **Listening Skills:** Strong listening skills to understand customer needs and provide appropriate solutions.- **Team Player:** Ability to work collaboratively with colleagues and contribute to a positive team environment.- **Computer Proficiency:** Basic knowledge of computer applications for data entry and customer management software.- **Adaptability:** Willingness to learn and adapt to new processes and technologies quickly, with a positive attitude towards feedback and improvement.
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Kalyan Thane
Outbound Calling Domestic BPO Inbound Voice Process Cold Calling KPO International BPO Microsoft Excel BPO Sales Outbound Sales English Calling BPO Call Center Telemarketing Voice Support
Job Role:Calling NGO donors and handling telecalling processCustomer follow-ups and information collectionResolving queries and maintaining customer relationshipsEligibility:10th / 12th PassGood communication skills mandatoryHindi & English requiredTelugu/Gujarati preferredFreshers & Experienced both can apply
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Marol Mumbai
Basic Computers Good Cumunication Receptionist Activities Inbound Calls Outbound Calls
Ladies/ Gentlemen - Presentable - with Good Command over English - well versed in Computers - hardworking - 8 hours job duration. Job includes filing, despatching, maintaining records, handling all other office routine work
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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • MP Nagar Bhopal
Customer Relationship Customer Care Customer Support Customer Handling BPO Voice Telephone Handling Inbound Calls Domestic BPO Customer Service Good Communication Skills Gujrati Language Kannada Language
As a Customer Support Executive, you will be a vital part of our team, helping to ensure that customers receive top-notch service. You will interact directly with customers to assist them with their inquiries and resolve any issues they may have.**Key Responsibilities:**- **Respond to Customer Inquiries:** Address customer questions via phone, email, or chat, ensuring that all inquiries are handled efficiently and professionally.- **Resolve Issues:** Handle customer complaints and issues by providing solutions or escalating them to the appropriate department for further assistance.- **Maintain Records:** Keep accurate records of customer interactions, transactions, and feedback to track issues and improve service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and ensuring their satisfaction.- **Follow Up:** Conduct follow-ups with customers to ensure their issues have been resolved and that they are satisfied with the service provided.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to interact with customers clearly and professionally.- **Problem-Solving Ability:** The role requires you to think quickly and resolve issues effectively, so a solution-oriented mindset is essential.- **Team Player:** Collaboration with colleagues and other departments is important, so you must be able to work well in a team environment.- **Basic Computer Proficiency:** Familiarity with computers and common software applications is necessary to manage customer inquiries and support tools.- **Positive Attitude:** A friendly and patient demeanor is crucial to provide excellent customer service and maintain a positive experience for our clients.
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  • 0 - 2 yrs
  • Salt Lake Kolkata
Fluent English Communication Basic Computer Knowledge Inbound Calls BPO Voice Domestic BPO Good Communication Skills
We are looking for a dedicated Customer Support Executive to join our team in Salt Lake, Kolkata. This full-time role is ideal for individuals with 0 to 2 years of experience and a minimum education of 12th pass. As a Customer Support Executive, you will be the first point of contact for our customers, helping them resolve issues and answer their queries. Your role is vital in ensuring customer satisfaction and building a positive relationship with our clients.Key Responsibilities:1. **Respond to Customer Inquiries**: Assist customers by answering their questions through phone, email, or chat. You must provide clear, helpful responses to enhance their experience.2. **Issue Resolution**: Identify and solve customer issues promptly. This may involve troubleshooting problems or escalating matters to the appropriate teams, ensuring a smooth resolution process.3. **Record Keeping**: Maintain accurate records of customer interactions and transactions. This helps in tracking issues and improving our services over time.4. **Feedback Collection**: Gather customer feedback on products and services. Sharing insights with the team will contribute to better service and product improvements.5. **Team Collaboration**: Work closely with team members and other departments to address customer needs effectively. Good communication will foster cooperation and enhance overall performance.Required Skills and Expectations:We expect you to have excellent communication skills, both written and verbal, and be able to explain complex information clearly. A strong problem-solving attitude and a friendly demeanor are essential. You should be patient and empathetic, capable of handling challenging situations calmly. Familiarity with computer systems and the ability to learn new software quickly are also important. Drop facilities will be provided during odd shifts. Contact HR Ankita or DM resume.
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  • 0 - 6 yrs
  • Kodambakkam Chennai
Microsoft Excel Voice Process Outbound Calling Marketing Communication Domestic BPO Negotiation Skills Motivating Skill BPO Non Voice BPO Sales Outbound Sales Voice Support Calling BPO Call Center Telemarketing Cold Calling Inbound International BPO BPO Tele Marketing Telesales Tele Sales Typing Skills
*WE ARE HIRING -Business Development Executive* spot offer !!! Location: Kodambakkam Qualification: 12th / Any Degree Language: Tamil & Basic English Freshers can apply Good communication skills required Day shift job Immediate joining Interested candidates DM or Call: 9094740652*Walk - in* 35/36 station border road, kodambakkam, chennai - 24*Refer your friends* Any friends or contacts who are looking for a job opportunity, kindly refer them
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  • 0 - 5 yrs
  • 2.3 Lac/Yr
  • Shivaji Nagar Bangalore
Voice Process Solving Queries Good Communication Skills Customer Handling Inbound Calls
As a Customer Service Executive, you will play a key role in ensuring customer satisfaction by assisting clients with their inquiries and concerns. Your main responsibilities will include:- **Respond to Customer Inquiries**: Engage with customers through various channels such as phone, email, and chat to address their questions and provide necessary information.- **Resolve Issues**: Handle complaints and challenges effectively by identifying the problem and offering suitable solutions in a timely manner.- **Record Customer Interactions**: Maintain accurate records of customer interactions in the system, ensuring that all details are logged for future reference and follow-up.- **Provide Product Information**: Educate and inform customers about products and services, helping them to make informed decisions based on their needs.- **Collaborate with Team Members**: Work closely with other team members and departments to improve service delivery and share knowledge about common customer issues.To excel in this role, you should possess strong communication and interpersonal skills to interact positively with customers. A customer-oriented attitude is essential, along with problem-solving abilities to tackle different issues effectively. Basic computer skills are required for using customer management systems. You should be adaptable and open to feedback, as learning from experiences will enhance your performance. A prior experience in customer service is a plus but is not mandatory, making this an ideal opportunity for both fresh graduates and experienced candidates up to five years in the field.
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  • 0 - 3 yrs
  • 3.3 Lac/Yr
  • Bangalore
Customer Relationship Customer Support Call Center Cold Calling Inbound Sales Outbound Sales Customer Handling
We are looking for a Customer Care Executive to join our team in Bangalore. The ideal candidate will have a positive attitude and strong communication skills to assist our customers effectively. This role requires working full-time in the office.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle customer questions and concerns via phone, email, or chat, providing accurate information in a friendly manner.- **Resolve Issues:** Identify and resolve customer problems by following established procedures, ensuring a smooth experience for the customer.- **Document Interactions:** Keep detailed records of customer interactions and transactions, aiding in follow-up and improving service quality.- **Provide Product Information:** Educate customers about our products and services, helping them make informed decisions and enhancing their overall experience.- **Maintain Customer Relationships:** Build and maintain trust with customers, ensuring they feel valued and enhancing customer loyalty.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential to engage with customers clearly and effectively.- **Problem-Solving Ability:** Must be able to think quickly and come up with effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps in accurately documenting customer interactions and ensuring no information is overlooked.- **Team Player:** Ability to work collaboratively with colleagues to resolve customer issues and improve service delivery.- **Adaptability:** Willingness to learn and adapt to changing customer service practices and company policies. This position is suitable for candidates with 0 to 3 years of experience who have completed at least their 12th grade education.
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  • 0 - 5 yrs
  • 2.5 Lac/Yr
  • Bangalore
Inbound Voice Process Customer Relationship Customer Communication Call Center Customer Care Help Desk Executive BPO
We are looking for a dedicated Customer Care Executive to join our team in Bangalore. In this role, you will be the first point of contact for customers, helping them with inquiries and ensuring their satisfaction.**Key Responsibilities:**- **Respond to Customer Inquiries:** Engage with customers through phone or email to address their questions, providing accurate information and support.- **Resolve Customer Issues:** Work to quickly identify and solve customer problems while adhering to company policies to ensure a positive experience.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure quality service and track recurring issues.- **Follow Up with Customers:** Reach out to customers after resolving their issues to confirm their satisfaction and build trust.- **Collaborate with Team Members:** Work closely with colleagues and other departments to address customer needs effectively and improve service delivery.**Required Skills and Expectations:**Candidates should have a minimum education level of 10th grade and should be comfortable in a full-time work environment. The ideal candidate will possess strong verbal and written communication skills, showing a friendly and empathetic attitude towards customers. A proactive approach to problem-solving is essential, along with good organizational skills to manage various requests efficiently. Basic computer skills and experience with customer service software are advantageous. We value teamwork and expect employees to cooperate with colleagues to enhance overall service quality. Experience is not necessary, as we welcome passionate individuals eager to learn.
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  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Service Customer Relationship Chat Support Good Communication Skills Customer Handling Customer Support Inbound Calls
Customer Support Associate Location: Gurugram Job Type: Full-time
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  • 0 - 5 yrs
  • 3.5 Lac/Yr
  • Chandigarh Sector 22
Marketing Communication Inbound BPO Calling Domestic BPO Cold Calling BPO Call Center Tele Sales Telesales Outbound Sales Outbound Calling
We are looking for a dedicated Tele Caller to join our team in Chandigarh Sector 22. This is a full-time work-from-home position suitable for candidates with 0 to 5 years of experience. The ideal candidate will have completed at least the 12th standard.As a Tele Caller, your primary responsibility will be to communicate with potential customers over the phone. You will inform them about our products and services, answer their inquiries, and persuade them to consider our offerings.
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  • 0 - 6 yrs
  • 2.5 Lac/Yr
  • Nashik
Customer Service Voice Process Inbound Calls Good Communication Skills English
We are looking for a dedicated Customer Support Executive to join our team in Nashik, India. This role is perfect for individuals who are enthusiastic about helping customers and have a passion for providing excellent service. JOB RESPONSIBILITIES:-They are responsible for the following duties and responsibilities: Responding promptly to customer inquiries through various channels such as phone, email,and social media Understanding customer needs and providing appropriate solutions and attention Providing feedback on the efficiency of the customer service process and contributing to thedevelopment of customer service policies and procedures Ensuring customer satisfaction & providing professional customer supportRequirements: Graduate or Under-graduate Strong communication and presentation skills Fluent in English Rotational shifts, rotational off Knowledge on MS word, excel
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Customer Support Executive - Full Time - Freshers

Stefto Management Services Pvt Ltd

  • 0 - 2 yrs
  • 2.5 Lac/Yr
  • Gurgaon
Customer Relationship Customer Service Customer Care Customer Handling Customer Support Inbound Calls Hindi BPO
We are looking for a Customer Support Executive to join our team in Gurgaon. This is a full-time position ideal for individuals with 0 to 2 years of experience. As a Customer Support Executive, you will be the first point of contact for our customers, providing them with assistance and support.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls, emails, or chats from customers, answering their questions and resolving any issues they may have.- **Provide Product Information:** You will assist customers by explaining our products and services, guiding them through features and benefits to help them make informed decisions.- **Resolve Complaints:** You will manage customer complaints professionally, using effective problem-solving skills to ensure customer satisfaction and loyalty.- **Maintain Customer Records:** You will document customer interactions and update their information in the database, ensuring accuracy and completeness for future reference.- **Collaborate with Teams:** You will work closely with other departments, such as sales and technical support, to provide seamless service to customers and address their needs.**Required Skills and Expectations:**Candidates should be at least 12th pass, with strong communication skills in English and any regional languages. Being patient and understanding is crucial for resolving customer issues. A basic understanding of computer applications is expected, along with a willingness to learn. You should be able to work well in a team and be eager to help others. Punctuality and a positive attitude towards work are also important traits for this role.
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  • Fresher
  • 7.0 Lac/Yr
  • Gurgaon
Good Communication Skills Voice Process BPO Call Center Outbound Sales Domestic BPO Inbound
As a Tele Caller, your primary responsibility will be to engage with potential customers over the phone and assist them with their inquiries. This is a full-time role based in our office in Gurgaon, and we welcome freshers to apply.**Key Responsibilities:**- **Making Calls**: You will make outbound calls to potential clients, introducing them to our products and services. This helps generate interest and leads for the company.- **Product Knowledge**: Understanding the features and benefits of our offerings is essential. This knowledge allows you to answer questions and provide detailed information to customers.- **Customer Interaction**: You will interact with customers to understand their needs and provide appropriate solutions. Listening effectively will help build rapport and trust.- **Data Entry**: After each call, you need to update customer information in our system. Accurate data entry ensures we maintain effective communication with clients.- **Follow-up Calls**: Regular follow-up with leads will be necessary to nurture relationships and encourage sales. Persistence and politeness are key in these interactions.**Required Skills and Expectations:**- **Communication Skills**: You should have strong verbal communication skills to convey information clearly and effectively.- **Listening Skills**: Being attentive and understanding customer concerns is important for successful interactions.- **Goal-Oriented**: A positive attitude with a focus on achieving targets will help you succeed in this role.- **Team Player**: Willingness to work collaboratively with colleagues to meet the teams objectives is essential. Overall, a successful Tele Caller should exhibit enthusiasm and persistence in their efforts to connect with clients and drive sales for the company.
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Kalamassery Kochi
Outbound Calling Outbound Sales Communication Skills Proficiency in English Inbound Calls Handling Email Support
South Indian Bank TELECALLER HIRING Role: Telecaller (Telesales) Location: Kalamassery Requirements Minimum 1 year experience in telesales Tamil + malayalam Basic English preferred Salary & Benefits Salary: 20,000/month PF + ESI + Other benefits Job Responsibilities Outbound calling Follow-up & lead handling Maintain records Immediate Joiners PreferredInterested candidates share resume on WhatsApp
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Kaloor Kochi
Customer Support Cold Calling Inbound Voice Process Outbound Calling Call Center Customer Handling Customer Service
Immediate Hiring Female Candidates Preferred Customer Relationship Officer (CRO) Automobile Industry Location: Kaloor, Kochi Languages: English & Malayalam Eligibility: Freshers & Experienced (Any age, any qualification welcome) Job Role: Handling customer calls Explaining car details Service follow-ups & customer support Working Hours: 9:00 AM 6:00 PM Sunday fixed off Salary: 12,000 Take-home (Freshers) 13,000 14,000 Take-home (Experienced) Incentives applicable after 3 months Immediate joiners only
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Shyamnagar North 24 Parganas
Fresher Domestic BPO Motivating Skill Voice Process Marketing Communication Cold Calling Tele Marketing Voice Support BPO Call Center Computer Skills Calling Convincing Power BPO Non Voice Outbound Calling Phone Banking Microsoft Excel KPO English Presentation Skills Telemarketing International BPO Typing Skills Inbound Negotiation Skills Outbound Sales BPO Sales BPO Telesales Tele Sales
We are looking for a motivated and energetic Tele Caller to join our team in Shyamnagar, North 24 Parganas. This full-time role is ideal for individuals seeking to begin their careers in customer communication. The position is specifically open to female candidates who have completed at least their 10th grade.Key Responsibilities:1. **Making Calls**: You will make outbound calls to potential customers, introducing them to our services and products in a friendly and professional manner. Your ability to communicate effectively will help build strong customer relations.2. **Updating Database**: After each call, you will need to update customer information and feedback in our system. Accurate record-keeping is essential to track interactions and improve future communications.3. **Responding to Inquiries**: You will handle incoming calls and inquiries from interested customers, providing them with information and answers to their questions. Your responsiveness will enhance customer satisfaction.4. **Meeting Targets**: Working towards daily and weekly call targets is an important part of the role. You will be expected to maintain a positive attitude while achieving the set goals.Required Skills and Expectations:Candidates should possess strong communication skills and a pleasant phone manner. A basic understanding of computers is necessary for data entry tasks. You should be enthusiastic, eager to learn, and capable of working independently as well as part of a team. Reliability and a commitment to improving customer experiences are crucial for success in this role.
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