As an Air Ticketing Executive, you will play a vital role in facilitating flight bookings for customers. Your main task will involve managing ticket sales and assisting customers effectively over the phone or in person.Key Responsibilities:- Booking Flights: Handle customer inquiries and efficiently book airline tickets according to their travel preferences and schedules. This includes selecting the best flights that meet their needs.- Customer Support: Provide excellent customer service by addressing questions and resolving any issues related to bookings, cancellations, or changes in itineraries.- Ticketing Procedures: Understand and follow airline ticketing rules, regulations, and procedures to ensure compliance and accuracy in bookings.- Payment Processing: Manage transaction processes for ticket sales, ensuring that payments are collected accurately and securely.- Documentation: Maintain records of sales, customer information, and transactions, keeping all documents organized and up-to-date for future reference.Required Skills and Expectations:- Strong communication skills are essential to effectively interact with customers and assist them in their travel plans.- A basic understanding of airline operations and ticketing processes will be beneficial, although training will be provided.- Attention to detail is important for ensuring accurate bookings and documentation, eliminating potential errors.- Ability to work in a fast-paced environment is expected, as you will often need to manage multiple queries simultaneously.- A positive attitude and strong problem-solving abilities will help you assist customers and enhance their overall travel experience. This role is suitable for candidates with 0 to 6 years of experience, and a high school education is the minimum requirement.