Hotel Operation Job Vacancies in Shillong

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- Guest Assistance: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- Room Management: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- Customer Service: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- Administrative Support: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- Team Collaboration: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.

We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level role is ideal for individuals looking to start their career in the hospitality industry, with a focus on providing excellent service to guests.Key Responsibilities:1. Guest Services: Welcome guests upon arrival and assist with check-in and check-out processes, ensuring a smooth and pleasant experience.2. Communication: Respond to guest inquiries and requests promptly, either in person or via phone and email, maintaining a friendly and professional demeanor.3. Coordination: Collaborate with other departments to meet guest needs and ensure all requirements are fulfilled efficiently.4. Record Keeping: Maintain accurate records of guest information, booking details, and any special requests to ensure efficient service delivery.5. Problem Solving: Address and resolve any guest complaints or issues that arise during their stay, striving for guest satisfaction.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and some experience in customer service is preferred but not required. Strong communication skills are essential, as is a friendly and approachable attitude. You will need to be organized and detail-oriented, capable of managing multiple tasks simultaneously. A commitment to providing a high level of service and a desire to learn and grow within the hospitality field are key expectations for this role.

We are looking for enthusiastic and dedicated Hotel Staff to join our team in Shillong. The ideal candidate will help create a welcoming environment for our guests and ensure smooth daily operations.Key Responsibilities:- Guest Service: Greet and assist guests upon arrival, answering questions and providing information to ensure a comfortable stay.- Front Desk Operations: Manage check-ins and check-outs efficiently, handling reservations and payments accurately to maintain smooth front desk operations.- Housekeeping Assistance: Support cleaning staff by ensuring that public areas are tidy and supplies are well-stocked, helping maintain a clean and welcoming atmosphere.- Food and Beverage Support: Assist in serving food and beverages, ensuring that all orders are taken promptly and delivered accurately to enhance guest satisfaction.- Team Collaboration: Work closely with other staff members to ensure seamless communication and cooperation, contributing to an effective team environment.Required Skills and Expectations:- Candidates should have completed their 12th grade and be eager to learn on the job, as previous experience is not mandatory.- Strong communication skills are essential for effectively interacting with both guests and team members.- A positive attitude and a friendly demeanor are key, as this role requires engaging with guests and making them feel welcome.- Basic knowledge of hotel operations and a willingness to follow instructions and learn new tasks will be beneficial.- Flexibility to work in shifts, including weekends and holidays, is expected to meet the demands of the hotel industry.

We are looking for a Hotel Executive to join our team in Shillong. This is a full-time position that requires a passionate and dedicated individual to provide excellent service to our guests.Key Responsibilities:1. Guest Interaction: Greet and assist guests upon arrival, ensuring a warm and welcoming atmosphere. Address any inquiries or concerns to enhance their stay.2. Room Management: Coordinate with housekeeping and maintenance to ensure that all rooms and common areas are clean, functional, and ready for guests.3. Check-in and Check-out: Manage the check-in and check-out processes efficiently, handling all payments and reservations accurately.4. Information Provider: Provide guests with information about hotel services, local attractions, and dining options to enhance their experience.5. Record Keeping: Maintain accurate records of guest information and room availability, ensuring smooth operations in the front desk area.6. Emergency Response: Be prepared to handle emergency situations calmly and effectively, prioritizing the safety and comfort of guests.Required Skills and Expectations:Candidates should have completed at least their 12th grade education and have a strong desire to work in the hospitality industry. Excellent communication skills, a friendly attitude, and the ability to work under pressure are essential. Attention to detail and strong organizational skills are important for managing multiple tasks. We seek individuals who are team players and can adapt quickly to new challenges in a fast-paced environment. Previous experience is welcome but not mandatory.