Hotel Management Job Vacancies in Assam

We are looking for a dedicated Hotel Executive in Hojai, India, who is eager to learn and grow in the hospitality industry. This entry-level position is perfect for someone with a passion for customer service and a desire to contribute to a positive guest experience.Key Responsibilities:1. Guest Assistance: Provide friendly and professional service to guests upon check-in and check-out. Address their inquiries and assist with any special requests to ensure a pleasant stay.2. Front Desk Operations: Manage the front desk area by answering phone calls, handling reservations, and processing payments accurately. Keep the reception organized and welcoming.3. Customer Service: Respond to guest complaints and feedback with patience and professionalism. Work to resolve issues quickly to maintain high customer satisfaction.4. Collaboration: Work closely with other hotel departments, including housekeeping and management, to maintain smooth operations and enhance guest experiences.5. Administrative Tasks: Assist with administrative functions such as updating guest records and maintaining inventory of supplies at the front desk.Required Skills and Expectations:Candidates should have a high school diploma and a strong willingness to learn. Good communication and interpersonal skills are essential. A friendly attitude and the ability to work under pressure are also important. Basic computer knowledge will be an advantage. This role requires a positive and proactive approach to guest services and teamwork in a fast-paced environment.

- Data Entry and Record Keeping: Input and maintain accurate guest information, reservation details, and financial records in the hotels systems.- Administrative Support: Assist in handling daily administrative tasks such as managing emails, processing documents, and organizing files for different hotel departments.- Reservation Management Assistance: Support the front office team with reservation updates, cancellations, and changes by maintaining and updating guest records.- Billing and Invoicing: Assist with generating invoices, processing payments, and maintaining accurate billing records for guest transactions.- Inventory Management: Help track and manage the inventory of hotel supplies (e.g., stationary, linens, etc.), ensuring proper stock levels.- Report Preparation: Assist in preparing daily, weekly, or monthly operational reports, including occupancy rates, revenue reports, and other relevant metrics.- Document Filing and Organization: Maintain and organize physical and digital files, ensuring that all documents are easily accessible and up-to-date.- Support for Accounting: Help the accounting department with basic tasks such as filing receipts, processing payments, or reconciling accounts.- Coordination with Other Departments: Assist in coordinating communication between departments, relaying important information regarding room availability, guest requests, or supply needs.- Handling Guest Complaints (Indirectly): Provide back-office support in resolving any discrepancies or issues related to guest billing, reservation errors, or service requests.- Data Analysis: Help with collecting and analyzing data related to hotel performance (e.g., occupancy rates, revenue), and prepare insights for management.- Hotel Software Management: Use hotel management software for updating guest records, reservations, and generating reports as per the department's requirements.

KEY RESPONSIBILITIES:1. Sales & Client Management Identifying potential clients, closing deals, and maintaining relationships.2. Event Coordination Planning and executing banquets, weddings, and corporate events.3. Marketing & Promotions Creating strategies to attract new business.4. Budgeting & Reporting Managing event costs, preparing sales reports, and ensuring profitability.5. Customer Service Overseeing events, ensuring client satisfaction, and handling feedback.6. Team Management Training and leading the banquet sales team.

- Oversee the day-to-day operations of the hotel, ensuring all departments (front office, housekeeping, food and beverage, maintenance, etc.) run smoothly.- Lead, train, and manage hotel staff, ensuring high levels of performance and customer service.- Create training programs to improve staff skills and maintain motivation.- Ensure the highest level of guest satisfaction by handling customer complaints and resolving issues promptly.- Monitor guest feedback (via surveys, online reviews, etc.) and implement necessary improvements.- Prepare and manage the hotel's budget, ensuring profitability while controlling expenses.- Monitor revenue streams and adjust strategies to maximize income (e.g., room rates, occupancy rates, event bookings).- Develop and implement marketing and sales strategies to promote the hotel and increase bookings.- Ensure the hotel complies with all local health, safety, and legal regulations.- Oversee the maintenance of the hotel property, ensuring that facilities are clean, well-maintained, and safe.- Monitor and manage room pricing strategies to optimize revenue while maintaining competitive positioning in the market.- Work with senior management to develop long-term strategies for hotel growth and expansion.- Manage relationships with suppliers, ensuring cost-effective procurement of hotel supplies and services.- Oversee the implementation of health and safety regulations, ensuring guest and staff safety at all times.- Maintain regular communication with hotel owners or management company, providing updates on hotel performance, financials, and other key metrics.- Oversee the planning and execution of events, conferences, and banquets, ensuring seamless service for group bookings.

- Manage and supervise all aspects of the hotels food and beverage operations, including restaurant, bar, room service, and banquet functions.- Hire, train, and develop F&B staff, including servers, bartenders, kitchen staff, and supervisors.- Conduct regular staff evaluations, set performance goals, and ensure team members adhere to hotel standards.- Collaborate with chefs and kitchen staff to develop and refresh the restaurant menu, ensuring it meets guest preferences and industry trends.- Oversee inventory control for all food and beverage products, ensuring adequate stock levels while minimizing waste and spoilage.- Manage purchasing, ordering, and supplier relationships to ensure the best pricing and quality.- Ensure all food and beverage products meet quality standards, presentation, and safety guidelines.- Ensure compliance with health, safety, and hygiene regulations, including food safety standards and local laws.- Monitor guest feedback and resolve any issues related to food and beverage service.- Ensure that guest complaints and special requests are addressed promptly and effectively.- Prepare and manage the food and beverage department's budget, ensuring profitability without compromising quality.- Analyze financial performance and develop plans to achieve revenue targets.- Oversee the planning, organization, and execution of events, conferences, and banquets, ensuring seamless service and guest satisfaction.- Create and implement operational policies and procedures for the food and beverage department, ensuring efficiency and consistency.- Work with the marketing department to create promotional strategies for food and beverage offerings, including seasonal menus, special events, and discounts.- Establish and maintain relationships with food and beverage suppliers to negotiate pricing, delivery schedules, and quality standards.- Stay updated with industry trends, emerging food and beverage innovations, and consumer preferences.F

We are looking for a Hotel Manager to oversee the daily operations of our hotel in Hojai. This is an exciting opportunity for someone who is enthusiastic about providing excellent customer service and creating a welcoming environment for guests.- Manage daily hotel operations: You will be responsible for ensuring everything runs smoothly, from check-in to check-out, to provide guests with a seamless experience.- Supervise staff: You will lead and support the hotel team, including front desk, housekeeping, and maintenance, ensuring that everyone works together efficiently.- Customer service excellence: You are expected to address guest inquiries and complaints promptly and professionally, ensuring a positive experience for all visitors.- Financial oversight: You will assist in monitoring budgets, managing expenses, and maximizing hotel revenue through effective management and marketing strategies.- Maintain hotel standards: Regularly assess hotel facilities and services to ensure they meet quality standards and implement improvements where necessary.- Coordinate events and promotions: You will plan and manage special events or promotions to enhance guests' experiences and increase hotel visibility.We require someone who is organized, has strong communication skills, and is a team player. A positive attitude and the ability to work under pressure are important. Previous experience in hospitality is beneficial, but not mandatory. A 12th-grade education is the minimum requirement to apply for this full-time position.

We are looking for a motivated Hotel Executive to join our team in Golaghat, India. This entry-level position is ideal for individuals with a passion for hospitality and customer service.Key Responsibilities:1. Guest Relations: Welcome and assist guests during their stay, addressing inquiries, complaints, and requests with a friendly attitude to ensure a memorable experience.2. Front Desk Operations: Manage check-ins and check-outs efficiently, maintain accurate guest records, and handle payments.3. Reservation Management: Process room bookings, cancellations, and modifications while ensuring information is accurately entered into the system.4. Support Services: Coordinate with housekeeping and maintenance teams to meet guest needs and ensure high cleanliness and maintenance standards throughout the hotel.5. Promotions and Sales: Assist in promoting hotel services and packages to enhance guest experience and increase revenue.Required Skills:Candidates should possess strong communication skills to interact effectively with guests and staff. Basic computer skills are essential for managing reservations and payments. A positive attitude, attention to detail, and the ability to work under pressure in a fast-paced environment are also important. Previous experience in hospitality is not required, but a willingness to learn and grow in the field is crucial.Expectations:We expect candidates to demonstrate professionalism, a strong work ethic, and a dedication to providing outstanding service. Flexibility in working hours may be required, as this is a full-time position in an office setting.

A hotel manager oversees daily lodging operations, ensures guest satisfaction, and manages staff and finances. Key duties involve coordinating departments like front office, housekeeping, and food service, while driving revenue goals.HR SUMAN- 9181919897