We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- **Guest Assistance**: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- **Room Management**: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- **Customer Service**: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- **Administrative Support**: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- **Team Collaboration**: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.