Desktop Support EngineerJob Summary:We are seeking a highly skilled and experienced Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing top-notch technical support to our end-users, ensuring seamless operation of their desktops, laptops, and mobile devices. If you have a passion for troubleshooting, excellent communication skills, and a strong technical background, we want to hear from you!Responsibilities:- Provide technical support and troubleshooting for desktops, laptops, and mobile devices- Install, configure, and maintain Windows 10/11 operating systems and applications (MS-Office 365, Acrobat Reader, etc.)- Troubleshoot and resolve hardware and software issues- Manage antivirus software and ensure system security- Collaborate with other teams to resolve complex technical issues- Communicate technical information to non-technical end-users- Document incident resolutions and maintain accurate recordsRequirements:- 1-3 years of experience in IT industry handling end-user support- Proven experience in troubleshooting and resolving desktop-related issues- Strong knowledge of Windows operating systems (Win 10/11) and applications (MS-Office 365, etc.)- Excellent communication and interpersonal skills- Graduation in Computer Science or related field is a mustQualifications:- Bachelor's degree in Computer Science, IT, or related field- Certification in desktop support or related field (added advantage)Salary Package:- Competitive salary package ranging from 12,000 to 15,000 rupees per monthExperience:- 1-3 years of experience in desktop support or related fieldWhat We Offer:- Opportunities for professional growth and development- Collaborative and dynamic work environment- Recognition and rewards for outstanding performance- Flexible working hours and remote work options- Access to cutting-edge technologies and tools- Comprehensive training and development programs