Guest Services Fresher Jobs in Shillong

Team Leadership: Train, mentor, and motivate the Guest Relations team to consistently deliver top-notch service., as noted by Luna Beach Club Bali.VIP & Guest Care: Greet distinguished guests, handle special requests, and oversee check-in or check-out workflows.Issue Resolution: Respond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. HR- RINKI-9282648199

Job descriptionWe are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport Cargo cargo supervisorUrgent Hiring Air-Ticketing Officer & Passport Checking Officer 10th & 12th pass fresher DIRECT HR CALL (91013915492) Send Resume to on this WhatsApp number-94771058O9 HR SatyamAssam Guwahati Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can ApplyJob Location- : Guwahati, Assam, Siliguri, coochbehar, Malda, Bihar, jharkhand, patna & Pan India as per your Preference.Interview location:- Assam ( Guwahati) onlyDESIGNATION :-AIR-TICKETING OFFICERPASSPORT CHECKING OFFICERRESERVATION OFFICERRAMP OFFICERDUTY MANAGERCUSTOMER SERVICE ASSOCIATE>We are Hiring for the jobs for the position of Air Ticketing /Ground Staff /Cabin Crew / Maintenance EngineerPerks :1. PF + ESI2. Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th passAssam Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..Please share your CV/Resume on mail or Whatsapp 8638604928 along with your PHOTOGRAPH (Mandatory) (Monday to Saturday)FOR DIRECT CONTACT INTERVIEWS HR DEPARTMENT HR ENROLL :8638604928 (HR )BenefitsESI+PF+ Free Home pick up & Drop cabs, if you fly more you earn more.

This department manages the activities at the airport pertaining to passenger travel, security checks and ramp responsibilities. Ground staff at the airport, work in shifts and have an important role in daily operations. Handling passenger queries, cabin cleaning, catering, ticket sales, planning, monitoring and controlling airline flight operations are some of the responsibilities they perform. They are also responsible for complying with regulatory requirements and making each flight execution flawless and on-time. From boarding the flight on-time, keeping their baggage safe, cleaning the aircraft and managing on-board refreshments, they do it all wearing a smile. Sounds good? Well, we are always on a look out for warm, optimistic and ever so helpful people who want to make a difference to our customers' journeys.

As a PSE, you will be the first point of contact for passengers, providing them with exceptional service and assistance throughout their travel experience. Your primary responsibilities will include checking in passengers, handling baggage, providing information about flight schedules, and addressing any concerns or issues that may arise. You will also be responsible for ensuring compliance with all airline and airport regulations, maintaining a safe and secure environment for passengers and staff. The ideal candidate will have excellent communication skills, a friendly and approachable demeanor, and the ability to remain calm under pressure. You should be able to work in a fast-paced environment and be flexible with your schedule, as this role may require working evenings, weekends, and holidays. Previous experience in customer service or the airline industry is preferred but not required. We offer comprehensive training and opportunities for career advancement within our organization. If you are passionate about providing outstanding service and enjoy working in a dynamic and diverse environment, we encourage you to apply for this exciting opportunity.ResponsibilitiesCheck-in passengers and issue boarding passes.Assist passengers with baggage check-in and retrieval.Provide information about flight schedules, delays, and cancellations.Address passenger inquiries and resolve any issues or concerns.Ensure compliance with airline and airport regulations.Coordinate with other airport staff and airline personnel.Assist passengers with special needs, including those with disabilities.Handle ticketing and reservation changes.Monitor and manage boarding processes.Ensure a safe and secure environment for passengers and staff.Assist with lost and found items.Provide exceptional customer service at all times.Handle cash and credit card transactions.Maintain accurate records and documentation.

We are seeking a dedicated Hotel Assistant in Shillong, India, to support daily operations and enhance guest experiences. Ideal candidates will have a passion for hospitality and good communication skills.Key Responsibilities:- Guest Assistance: Welcome guests warmly, handle check-in and check-out procedures, and provide information about hotel services and local attractions.- Room Management: Ensure guest rooms are clean, tidy, and well-stocked with amenities by coordinating with housekeeping staff.- Customer Service: Address guest inquiries and concerns promptly, ensuring a pleasant stay and maintaining high satisfaction levels.- Administrative Support: Assist in handling bookings, updating records, and managing paperwork to keep the administration organized.- Team Collaboration: Work closely with other hotel staff to ensure smooth operations and effective communication across departments.Required Skills and Expectations:Candidates should have a minimum educational qualification of 12th grade and be open to working full-time in an office environment. Previous experience in a hotel or customer service is advantageous but not mandatory. Strong organizational and interpersonal skills are essential for interacting with guests and supporting team tasks efficiently. A friendly, positive attitude, flexibility to adapt to different situations, and a willingness to learn are key qualities we seek in applicants.

We are seeking a motivated Hotel Executive to join our team in Shillong. This entry-level role is ideal for individuals looking to start their career in the hospitality industry, with a focus on providing excellent service to guests.Key Responsibilities:1. Guest Services: Welcome guests upon arrival and assist with check-in and check-out processes, ensuring a smooth and pleasant experience.2. Communication: Respond to guest inquiries and requests promptly, either in person or via phone and email, maintaining a friendly and professional demeanor.3. Coordination: Collaborate with other departments to meet guest needs and ensure all requirements are fulfilled efficiently.4. Record Keeping: Maintain accurate records of guest information, booking details, and any special requests to ensure efficient service delivery.5. Problem Solving: Address and resolve any guest complaints or issues that arise during their stay, striving for guest satisfaction.Required Skills and Expectations:Candidates should have a minimum of a 12th-grade education and some experience in customer service is preferred but not required. Strong communication skills are essential, as is a friendly and approachable attitude. You will need to be organized and detail-oriented, capable of managing multiple tasks simultaneously. A commitment to providing a high level of service and a desire to learn and grow within the hospitality field are key expectations for this role.

We are seeking a dedicated Hotel Supervisor to manage daily operations at our hotel in Shillong, India. This role is perfect for motivated individuals with 0 to 2 years of experience who have completed their 12th grade education.Key Responsibilities:1. Guest Relations: Ensure guests have a pleasant experience by addressing their needs and resolving any issues promptly.2. Staff Coordination: Supervise hotel staff, providing training and support to create a cohesive team that delivers excellent service.3. Room Management: Oversee housekeeping and maintenance to ensure that rooms are clean and meet quality standards.4. Inventory Control: Manage hotel supplies and inventory, ensuring that all necessary items are available for operations.5. Reporting: Maintain records of daily operations, guest feedback, and staff performance, reporting findings to higher management for improvements.Required Skills and Expectations:Ideal candidates should have strong communication skills to effectively interact with guests and staff. A friendly and professional demeanor is essential for creating a welcoming atmosphere. Basic knowledge of hotel operations is beneficial, and candidates should be able to work well under pressure, especially during busy times. Attention to detail and a proactive attitude will help in solving problems efficiently. Candidates must be self-motivated, eager to learn, and ready to participate in various training sessions for personal and professional growth in the hospitality industry.