Guest Service Supervisor Jobs

Resort ManagerOversee daily resort operations, ensuring exceptional guest experiences, optimal revenue, and high-quality services.Key skills: Hospitality management, Leadership, Customer service, Customer focus

We are looking for a motivated Hotel Supervisor to oversee the daily operations of our hotel in Hojai, India. This role requires a friendly personality, strong communication skills, and a desire to ensure guest satisfaction.Key Responsibilities:1. **Guest Relations**: Greet and assist guests during their stay. Address any inquiries or issues promptly to ensure a pleasant experience.2. **Staff Management**: Supervise hotel staff, including housekeeping and front desk personnel. Provide guidance and support to maintain high service standards.3. **Inventory Control**: Monitor supplies and equipment. Ensure that all necessary items are available and in good condition for daily operations.4. **Staff Training**: Train new employees and provide ongoing support to enhance their skills, ensuring they deliver excellent customer service.5. **Safety Compliance**: Ensure that hotel safety and hygiene standards are maintained according to guidelines. Conduct regular checks to guarantee a safe environment for guests and staff.Required Skills and Expectations:Candidates should have completed their 12th grade and possess excellent communication skills. A friendly demeanor and a willingness to help guests are essential. Attention to detail and the ability to oversee multiple tasks simultaneously are important. You should be comfortable working in a team and motivating others while handling customer complaints with professionalism. This full-time position requires dedication to creating a welcoming atmosphere for all guests. Previous experience is not necessary, making this a great opportunity for recent graduates.

Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.

- Key Responsibilities:1. Room cleaning: Ensure that guest rooms are cleaned and sanitized to the highest standards to provide a comfortable stay.2. Customer service: Interact with guests in a friendly and professional manner, addressing any concerns or requests promptly.3. Stocking supplies: Keep track of inventory and ensure that guest rooms are well-stocked with amenities such as towels, toiletries, and linens.4. Assisting guests: Provide assistance to guests with luggage, information about the hotel facilities, and any other needs they may have during their stay.5. Maintaining common areas: Keep public spaces such as lobbies, hallways, and restrooms clean and organized for a pleasant guest experience.- Required Skills and Expectations:1. Prior experience: 1-3 years of experience in a similar role in the hospitality industry is preferred.2. Attention to detail: Ability to notice and address small details in guest rooms and common areas to maintain cleanliness and organization.3. Customer service skills: Good communication skills and a friendly demeanor to provide excellent service to guests.4. Physical stamina: Ability to stand for long periods, lift heavy objects, and perform cleaning tasks efficiently.5. Team player: Willingness to work collaboratively with other hotel staff members to ensure a smooth operation and guest satisfaction.

Key Responsibilities:1. Handle customer inquiries: Respond to customer inquiries via phone, email, or in-person to provide information about products or services.2. Process orders: Enter and process customer orders accurately and efficiently in the company's system.3. Assist with inventory management: Monitor and update inventory levels to ensure adequate stock for customer orders.4. Resolve customer complaints: Address and resolve customer complaints or issues in a professional and timely manner.5. Collaborate with team members: Work closely with sales and warehouse teams to ensure smooth order fulfillment and customer satisfaction.Required Skills and Expectations:1. Strong communication skills: Ability to communicate effectively with customers and team members.2. Basic computer skills: Proficiency in using computer applications for order processing and communication.3. Customer service orientation: A customer-focused approach with a willingness to go the extra mile to assist customers.4. Attention to detail: Ability to accurately enter and manage customer orders with precision.5. Ability to work in a fast-paced environment: Adaptability and flexibility to work efficiently in a dynamic work environment.

We are looking for 43 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree

We are looking for 30 Vacancy for AO and CS Ground Staff in Airport Posts in Bangalore, Chennai, Hyderabad, Guntur, Trivandrum/Thiruvananthapuram, Thrissur, Surat, Jammu, Bhubaneswar, Guwahati, with deep knowledge in Customer Relationship, Airport Passenger Service Associate, Airline Customer Service, Flight Attendant, Flight Supervisor, Guest Service Officer, Airport Operation, Airport Cargo, Airport Ramp, Airport Executive and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.Arch, B.B.A, B.Com, B.Ed, BAMS, Bachelor of Hotel Management

Job descriptionWe are hiring for the job post Airport Cargo Handling Staff Customer Service Supervisor for a Leading Domestic/International Airlines- Backend /Operational Executive - Airport Cargo cargo supervisor1. PF + ESI2. Over Time with Accommodation3.Good Communication Skills & pleasing personality4.Educational Qualification : 10th & 12th passAssam Airport needs Air-Ticketing Officer Passport Checking Officer 10th & 12th pass freshers Can Apply..Please share your CV/Resume on mail or Whatsapp 8638604928 along with your PHOTOGRAPH (Mandatory) (Monday to Saturday)FOR DIRECT CONTACT INTERVIEWS HR DEPARTMENT HR ENROLL :8638604928 (HR )BenefitsESI+PF+ Free Home pick up & Drop cabs, if you fly more you earn more.

Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata,North 24 Parganas,South 24 Parganas,Nadia,Howrah,North Tripura,Darjeeling,Asansol,Kharagpur, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Passenger Handling,Airport Passenger Service Associate,Guest Service Assistant,Cargo Handling,Ramp Supervisor,Grooming etc.

As an Air Hostess, your main responsibility is to ensure the safety and comfort of passengers aboard a flight. You will greet passengers as they board, assist with storing luggage, serve meals and drinks, and provide information and assistance throughout the flight. You will also be responsible for conducting safety demonstrations and procedures in case of emergencies.Skills required for this role include excellent communication and customer service skills, the ability to remain calm under pressure, and a professional and friendly attitude.

We are looking for 34 Urgent Vacancy For Fire Safety Officers Posts in Jammu, Srinagar, Jamshedpur, Ranchi, Belagavi, Bellary, Mangalore, Bidar, Gulbarga, Hubli, with deep knowledge in Help Desk Executive, receptionist, Airport Passenger Service Associate, Passenger Handling, Guest Relations, Customer Relationship, fire and Required Educational Qualification is : Secondary School, Vocational Course, Diploma, B.C.A, B.Com, Bachelor of Hotel Management, B.Sc, Other Bachelor Degree, Any Master Degree

Requirements:High school diploma or equivalent.Previous experience in food service management.3+ years of experience in relevant field.Knowledge of food safety regulations.Must have a valid permit to work in Australia/Canada or must be ready to secure one.Job Duties/Responsibilities:Supervise food service staff and ensure adherence to policies.Maintain high-quality customer service and resolve issues.Plan menus, manage inventory, and control costs.Ensure compliance with safety and sanitation regulations.Train and develop staff to improve performance.Create and manage employee schedules.Lead by example and foster teamwork among staff.

We are seeking a dedicated Hotel Supervisor to manage daily operations in our Tinsukia location. This is a part-time role ideal for candidates with a passion for hospitality and customer service.**Key Responsibilities:**- **Supervise Staff:** Oversee hotel staff, ensuring they perform their duties effectively and maintain high service standards.- **Guest Relations:** Address guest inquiries and complaints promptly to ensure a pleasant stay and build positive customer relationships.- **Manage Operations:** Assist in the daily operations of the hotel, including managing check-ins, check-outs, and other front desk activities.- **Maintain Cleanliness:** Ensure all areas of the hotel are clean and well-maintained to provide guests with a welcoming environment.- **Monitor Inventory:** Keep track of supplies and inventory, ordering items as needed to maintain smooth operations.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with guests and staff effectively.- **Organizational Skills:** Ability to manage multiple tasks simultaneously, ensuring that operations run smoothly and efficiently.- **Customer Service Orientation:** A friendly and approachability is crucial for creating memorable experiences for guests.- **Problem-Solving Ability:** Capacity to handle unforeseen issues calmly and effectively, ensuring guest satisfaction.- **Team Player:** Ability to work well with others in a team-oriented environment.Candidates should ideally have 0 to 2 years of experience and must have completed 12th grade. If you are enthusiastic and ready to contribute to a friendly team, we would love to hear from you!

Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment

Job SummaryAn Airline Customer Service Representative is responsible for delivering excellent customer service to passengers throughout their airport journey. The role involves assisting passengers with check-in, boarding, ticketing, baggage issues, and resolving travel-related concerns while ensuring compliance with airline and aviation regulations.Key ResponsibilitiesPassenger ServicesGreet passengers and assist with check-in, boarding pass issuance, and seat assignments.Verify travel documents such as passports, visas, and tickets.Provide accurate information regarding flight schedules, gate numbers, baggage policies, and airport services.Assist passengers with special needs, including elderly travelers, passengers with disabilities, unaccompanied minors, and families with children.Ticketing and ReservationsHandle ticket bookings, cancellations, reissues, upgrades, and refunds as per airline policies.Rebook passengers during flight delays, cancellations, or missed connections.Manage standby lists and seat availability.Boarding and Gate OperationsCoordinate boarding procedures and ensure on-time departures.Make boarding and flight announcements at the gate.Ensure passengers comply with boarding and security requirements.Liaise with cabin crew and ground operations to ensure smooth boarding and deplaning.Baggage ServicesAssist passengers with lost, delayed, or damaged baggage claims.Coordinate with baggage handling teams to trace and resolve baggage issues.Explain baggage allowance policies and excess baggage charges.Customer Issue ResolutionHandle customer complaints professionally and provide appropriate solutions.De-escalate difficult situations and maintain a calm, courteous demeanor.Ensure high levels of customer satisfaction while adhering to airline policies.Safety and ComplianceFollow airport security procedures and aviation regulations.Ensure compliance with safety, immigration, and customs requirements.Report any irregularities, safety concerns, or security issues promptly.Administrative DutiesMaintain accurate passenger records and reports.Use airline reservation and check-in systems efficiently.Coordinate with airport authorities, security staff, and other airline departments.Skills and QualificationsEducational RequirementsHigh school diploma or equivalent (degree or diploma in aviation, travel, or hospitality is an advantage).ExperiencePrevious experience in customer service, hospitality, travel, or airline operations preferred.Freshers may apply for entry-level positions.Key SkillsExcellent verbal and written communication skills.Strong customer service and interpersonal skills.Ability to work under pressure and handle challenging situations.Problem-solving and decision-making abilities.Attention to detail and organizational skills.Computer literacy and familiarity with reservation systems (training provided).Other RequirementsWillingness to work shifts, weekends, and public holidays.Professional appearance and adherence to uniform standards.Ability to stand for long periods and perform multitasking duties.Ability to clear background checks and airport security clearance.Multilingual skills are an added advantage.Work EnvironmentFast-paced airport environment with high passenger interaction.Exposure to irregular schedules and peak travel times.Team-oriented workplace requiring coordination across departments.

We are looking for 21 Hiring for Airport Operation Executive at Aviation Industry Posts in Vijayawada, Itanagar, Guwahati, Patna, Raipur, Chhattisgarh, Goa, Ahmedabad, Bangalore, Kozhikode/Calicut, Bhopal, with deep knowledge in Airport Staff, Airport Operations Executive, Air Ticketing, Guest Relationship Executive, Airport Executive, Airport Representative, Airport Supervisor, Airport Cargo Loader, Guest Representative, Guest Service Manager and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

Dear Candidates,Greetings from Odisha Job Consultancy!!Job Role:Welcome guests during check-in and giving a found farewell to guest while checkout.Handling guest complaints and concerns in an efficient and timely manner. Overseeing VIP guests, arrivals and departures. Coordinating and multi-tasking job duties in a busy environment.Interview venue: 1st floor, MRF tyre building, near Baramunda bus stand, Bhubaneswar.contact to Chinmay Giri.