Ground Staff Job Vacancies in Dum Dum

SHARE YOUR RESUME 9007706142We are seeking dedicated Airport Ground Staff for our team in Dum Dum, Kolkata. In this entry-level position, you will assist in ensuring smooth airport operations and provide excellent service to passengers.Key Responsibilities:1. Check-in Assistance: Help passengers with check-in processes, including baggage handling and issuing boarding passes, ensuring a smooth start to their journeys.2. Customer Service: Attend to passenger needs, answer queries, and provide information about flights, facilities, and services at the airport, fostering a positive travel experience.3. Baggage Management: Monitor and manage the safe loading and unloading of luggage onto aircraft, ensuring that all baggage is handled correctly and efficiently.4. Security Checks: Collaborate with security personnel to ensure all safety guidelines are followed during boarding and throughout the airport.5. Emergency Response: Be prepared to assist in emergency situations, following company procedures to ensure passenger safety.Required Skills and Expectations:Candidates should have completed at least the 10th grade. A positive attitude and excellent communication skills are essential to provide great service to travelers. While previous experience in customer service is preferred, freshers are welcome to apply. You should be adaptable to a fast-paced environment, able to work flexible hours, and have a keen eye for detail. Familiarity with basic computer operations is a plus, as it will aid in handling check-in systems effectively.

We are looking for dedicated individuals to join our team as Airport Ground Staff in Dum Dum. This role is essential in ensuring a smooth experience for passengers at the airport.Key Responsibilities:- Check-in Assistance: Help passengers with the check-in process, ensuring they have their tickets and travel documents ready.- Baggage Handling: Safely manage luggage during boarding and disembarking, ensuring it is loaded and unloaded correctly.- Customer Service: Provide information and assistance to passengers, addressing their queries and concerns with friendliness and efficiency.- Security Compliance: Ensure that all security protocols are followed, including baggage checks and passenger screenings.- Coordination with Airlines: Work closely with airline staff to manage flight schedules, boarding processes, and gate changes effectively.Required Skills and Expectations:Candidates should have a minimum education of 10th grade and ideally possess 0 to 2 years of relevant experience in customer service or a related field. Good communication skills, both verbal and written, are essential for interacting with passengers and colleagues. A positive attitude and the ability to work under pressure are important in this fast-paced environment. Being a team player who can work collaboratively with others is crucial for the success of our operations. Candidates must be available for full-time work and comfortable working from the office at the airport. Flexibility with work shifts is also expected, including weekends and holidays.