Ground Staff Fresher Jobs in Pakur

As an Airport Ground Staff member, your primary focus will be on ensuring smooth operations and enhancing the passenger experience at the airport. This full-time position is located in Pakur and welcomes freshers, provided they have completed their 12th grade education. **Key Responsibilities:**- **Passenger Check-in Support:** Assist travelers during the check-in process, verifying their documents and ensuring they have the necessary information for their flight.- **Baggage Handling:** Ensure that baggage is loaded and unloaded safely and efficiently, maintaining careful tracking of luggage for accuracy and security.- **Customer Service:** Address passenger inquiries and complaints promptly, providing them with accurate information and resolving issues to enhance their travel experience.- **Safety Compliance:** Follow safety protocols and procedures to ensure a secure environment for both passengers and staff, reporting any irregularities to supervisors.- **Team Collaboration:** Work closely with other staff members, including security and airline personnel, to facilitate a seamless travel experience for passengers.**Required Skills and Expectations:**Candidates must have a positive attitude and excellent communication skills to interact effectively with passengers and colleagues. A strong commitment to customer service is essential, along with the ability to work in a fast-paced environment. Basic computer knowledge is necessary to handle check-in systems and maintain records. Teamwork is crucial, as you will collaborate with various departments to ensure efficient operations. Flexibility in working hours is also expected, as flight schedules may vary.

Key Responsibilities:1. Ensuring the safety and security of passengers and crew: The ground staff is responsible for assisting passengers during boarding, deplaning, and transit, as well as ensuring that all safety protocols are followed.2. Baggage handling and loading: Ground staff are responsible for handling passenger baggage, ensuring that it is securely loaded onto the aircraft, and coordinating with the baggage handling team.3. Aircraft grooming and cleaning: Ground staff are responsible for ensuring that the aircraft interior is clean and well-maintained for the comfort of passengers.4. Assisting with passenger check-in and boarding: Ground staff help passengers with check-in procedures and boarding, ensuring a smooth and efficient process.5. Providing information and assistance to passengers: Ground staff are expected to be polite, courteous, and helpful in assisting passengers with any queries or concerns they may have.Required Skills and Expectations:- Strong communication skills: The ground staff must be able to communicate effectively with passengers and other team members.- Attention to detail: It is crucial for ground staff to pay attention to detail to ensure the safety and comfort of passengers.- Physical fitness: The job may involve lifting heavy baggage and being on your feet for extended periods, so physical fitness is essential.- Team player: Ground staff must work well as part of a team, collaborating with colleagues to ensure a smooth operation.- Customer service orientation: Ground staff should be customer-focused, providing assistance and information to passengers in a friendly and professional manner.

NEEDED AIRPORT GROUND STAFF JOBS HR Mr. Nitin Sharma Check-in: Greet passengers, verify tickets and travel documents (passport, visa, etc.). Seat allocation: Assign seats to passengers. Boarding pass issuance: Issue boarding passes, which are documents that allow passengers to board the aircraft. Baggage handling: Assist with baggage check-in and weigh luggage. Passenger assistance: Provide assistance to passengers, including those with special needs or those experiencing fear of flying. Boarding gate duties: Process passengers at the boarding gate, ensuring they have the correct boarding pass and documents. Has to receive the bookings, make reservations in the GDS System and other travel portals, and have to pass the booking to the Consolidator to issue the tickets. Once the booking is confirmed and tickets are issued, the candidate has to do the billing in the accounting software (we will provide the training) and has to send the bills to the clients. Handling Reservations & Ticketing ( Domestic and International) *The candidate will have to provide end to end services to the client. Handling Bookings, Documentation, Complaints handling, etc. Has to communicate with the client over the telephone, emails and whatsap. *Taking care of the safety and security of the passengers on flights *Need to Serve Meals on Board to the Customers with a Hospitality Attitude *Person should have unblemished complexion and good body language Role: Ground Staff Industry Type: Aviation Employment Type: Full Time, Permanent Role Category: Flight & Airport Operations Education UG: Any Graduate,PG, Any Postgraduate High School, Secondary School, Diploma HR Mr. Nitin Sharma

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