Ground Handling Staff 10th Pass Fresher Jobs in Rourkela

We are seeking enthusiastic Ground Handling Staff to join our team in Rourkela. This full-time position is perfect for freshers who have completed their 10th grade and are eager to start their career in the aviation industry.As a Ground Handling Staff member, your primary responsibilities will include:- **Passenger Assistance:** You will help passengers with check-in procedures, guide them to their departure gates, and provide information about flights.- **Baggage Handling:** You will manage the loading and unloading of luggage, ensuring it is processed efficiently and safely.- **Ground Services Coordination:** You will coordinate with various teams (like baggage claim and boarding), ensuring smooth operations at the airport.- **Safety Protocols:** You will follow safety regulations and procedures to maintain a secure environment for staff and passengers.To be successful in this role, you should possess excellent communication skills, allowing you to interact effectively with passengers and team members. A strong sense of responsibility is important, as you will be handling luggage and assisting individuals in transit. You should be able to work efficiently in a fast-paced environment, demonstrating the ability to handle challenges calmly. Flexibility is key, as shifts may vary depending on flight schedules. A positive attitude and willingness to learn will make you a valuable part of our team.

Position OverviewGround Staff are responsible for handling all passenger and aircraft services at the airport. They ensure the smooth running of flight operations by managing check-in, boarding, baggage, and overall customer assistance. The role involves maintaining safety, punctuality, and a high standard of customer service to enhance the passenger experience from arrival to departure.Key ResponsibilitiesPassenger HandlingGreet passengers courteously and assist them through the check-in, security, and boarding process.Verify travel documents such as tickets, visas, and identification.Issue boarding passes, seat allocations, and baggage tags.Handle inquiries, resolve passenger issues, and provide accurate flight information.Assist special passengers elderly, unaccompanied minors, and persons with reduced mobility (PRM).Baggage & Cargo ManagementEnsure correct tagging, loading, and unloading of baggage.Monitor weight restrictions and baggage policies.Manage lost or damaged baggage claims professionally.Coordinate with cargo departments for shipment loading/unloading when required. Flight Operations SupportCoordinate with cabin crew and pilots for smooth turnaround operations.Monitor flight schedules, gate changes, and delays, and communicate updates promptly.Manage boarding gates, announcements, and final call procedures.Assist in marshalling aircraft on the ramp (if trained). Administrative & Technical TasksMaintain passenger and flight records accurately.Use airline software systems (Amadeus, Sabre, Galileo, etc.) for ticketing and check-in.Prepare daily activity and performance reports.Handle cash transactions for excess baggage or ticket changes. Safety & ComplianceEnsure compliance with airport safety regulations and airline security procedures.Report suspicious activity or safety hazards immediately.Participate in safety drills and training programs.Maintain cleanliness and orderliness in assigned work areas.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation.Good problem-solving and decision-making ability.Ability to work under pressure and in a fast-paced environment.Basic computer knowledge and familiarity with MS Office or GDS software.High level of professional grooming and discipline.Team player with adaptability to shift work (24x7 operation).Educational QualificationMinimum: 10+2 / Diploma in Aviation, Travel & Tourism, or Hospitality.Preferred: Graduate degree in any discipline.Certification in Ground Handling / Airline Operations is an added advantage.ExperienceFresher or 06 years experience in airline or airport operations preferred.Experience in customer service, hospitality, or travel industry is beneficial.Working ConditionsRotational shifts including nights, weekends, and holidays.Standing for long durations and handling physical tasks (like lifting luggage).Working in both terminal and ramp (outdoor) areas depending on assignment.

Hiring for 120 Ground Handling Staff Jobs in Kolkata, Howrah, Ranchi, Bhubaneswar, Rourkela, Gaya, Patna, Ramgarh, Cooch Behar, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Aircraft Maintenance, Airline Operations, Airport Operation, Hospitality, Aviation Security, Cabin Crew Activities, Ground Staff Activities, Interpersonal Skills, Ground Handling, Cargo Handling, Air Traffic Control, Passenger Handling, Airport Ground Handling, Airport Cargo, Ground Operation, Ground Management, Aviation etc.

We have vacant of 140 Airport Ramp Executive Jobs in Kolkata, Ranchi, Darjeeling, Kalimpong, Siliguri, Gangtok, East Sikkim, Rourkela, Tatanagar, Jamshedpur, Kharagpur, Hooghly, for Freshers Educational Qualification : Higher Secondary, Secondary School, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.

Hiring for 50 Ground Staff Supervisor Jobs in Kolkata, Nadia, Asansol, Birbhum, Around Kolkata, Calcutta Greens, Kolkata, Bhubaneswar, Rourkela, Agartala, Aurangabad, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Ground Handling, Airline Operations, Airport Operation, Aviation, Ground Staff Activities, Airport Cargo etc.

Job Openings for 50 Airport Customer Service Associate Jobs for Freshers in Kolkata, Siliguri, Kalimpong, Darjeeling, North 24 Parganas, South 24 Parganas, Agartala, Aurangabad, Ranchi, Rourkela, having Educational qualification of : Higher Secondary, Secondary School, Other Bachelor Degree with Good knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.